i
L
IMITED
W
ARRANTY
Limited Warranty Statement:
SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a
standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own
discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during
the applicable warranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of
receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days
of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration
card or online via the SMC web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime
warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is
an “Active” SMC product. A product is considered to be “Active” while it is listed on the current SMC price list. As new
technologies emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in its
product line with one that incorporates these newer technologies. At that point, the obsolete product is discontinued and is
no longer an “Active” SMC product. A list of discontinued products with their respective dates of discontinuance can be
found at:
http://www.smc.com/smc/pages_html/support.html.
All products that are replaced become the property of SMC. Replacement products may be either new or reconditioned. Any
replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any products returned to SMC pursuant to any warranty. Products
returned to SMC should have any customer-installed accessory or add-on components, such as expansion modules, removed
prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of
purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customers at customer’s expense. For warranty claims within
North America, please call our toll-free customer support number at (800) 762-4968. Customers are responsible for all
shipping charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE:
IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT
SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY
OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
