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T

ROUBLESHOOTING

A-2

Power and Cooling Problems

If the power indicator does not turn on when the power cord is 
plugged in, you may have a problem with the power outlet, power 
cord, or internal power supply. However, if the unit powers off 
after running for a while, check for loose power connections, 
power losses or surges at the power outlet, and verify that the fans 
on the unit are unobstructed and running prior to shutdown. If 
you still cannot isolate the problem, then the internal power 
supply may be defective. In this case, contact SMC Technical 
Support for assistance.

Installation

Verify that all system components have been properly installed.  If 
one or more components appear to be malfunctioning (such as the 
power cord or network cabling), test them in an alternate 
environment where you are sure that all the other components are 
functioning properly.

In-Band Access

You can access the management agent in the switch from 
anywhere within the attached network using Telnet, a Web 
browser, or other network management software such as 
EliteView. However, you must first configure the switch with a 
valid IP address, subnet mask, and default gateway. If you have 
trouble establishing a link to the management agent, check to see 
if you have a valid network connection. Then verify that you 
entered the correct IP address. Also, be sure the port through 
which you are connecting to the switch has not been disabled. If it 
has not been disabled, then check the network cabling that runs 
between your remote location and the switch.

Summary of Contents for TigerSwith 100 SMC6924VF

Page 1: ...r units 8 8 Gbps of aggregate switch bandwidth Support for redundant power unit Up to five port trunks per switch Port mirroring for non intrusive analysis QoS support for two level priority Full supp...

Page 2: ......

Page 3: ...6 Hughes Irvine CA 92618 Phone 949 707 2400 TigerSwitch 100 Installation Guide From SMC s Tiger line of feature rich workgroup LAN solutions June 2001 Pub F2 47 150727 102 R01...

Page 4: ...ed by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2001 by SMC Networks Inc 6 Hughes Irvine CA...

Page 5: ...n Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com smc pages_html support html All products that are replaced become th...

Page 6: ...IGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION...

Page 7: ...r optic cable for VF 45 SC or ST type connections Warnings 1 Wear an anti static wrist strap or take other suitable measures to prevent electrostatic discharge when handling this equipment 2 When conn...

Page 8: ...tions Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Appareils Num riques N...

Page 9: ...TX port and fiber cable ends when they are powered on Ne regardez jamais le laser tant qu il est sous tension Ne regardez jamais directement le port TX Transmission fibres optiques et les embouts de...

Page 10: ...traum nicht benutzt sollten Sie es vom Stromnetz trennen Somit wird im Falle einer berspannung eine Besch digung vermieden 12 Durch die L ftungs ffnungen d rfen niemals Gegenst nde oder Fl ssigkeiten...

Page 11: ...d Benefits 1 11 Connectivity 1 11 Expandability 1 11 Performance 1 12 Management 1 12 2 Network Planning 2 1 Introduction to Switching 2 1 Sample Applications 2 2 Collapsed Backbone 2 2 Central Wiring...

Page 12: ...ting A 1 Diagnosing Switch Indicators A 1 Power and Cooling Problems A 2 Installation A 2 In Band Access A 2 B Cables B 1 Specifications B 1 RJ 45 Port and Cable Assignments B 3 1000BASE T Pin Assignm...

Page 13: ...nces C 5 Warranty C 5 Slide in Module C 6 100BASE FX Extender Module C 6 1000BASE SX Extender Module C 6 1000BASE LX Extender Module C 7 1000BASE T Extender Module C 7 Agent Module C 7 Stack Module C...

Page 14: ...TABLE OF CONTENTS viii...

Page 15: ...gh speed backplane There is also an SNMP based Network Management Module installed in the rear panel This module supports both in band and out of band access for managing the switch and the attached s...

Page 16: ...orts which effectively doubles the bandwidth of each connection This TigerSwitch can be used in a standalone configuration or can be stacked up to four high to form a single logical switch with up to...

Page 17: ...y one Network Management Module must be installed in the stack for the current firmware release Description of Hardware 100BASE FX VF 45 Ports These ports are VF 45 multimode fiber ports that can be c...

Page 18: ...in backup or active mode Off Redundant power is off or has failed Mgmt On Agent is operational VF 45 Ports Link On Port has established a valid network connection Green Valid 100 Mbps connection Flash...

Page 19: ...remote connection to this port via modems This allows you to access the out of band interface See Apendix B for a description of wiring options The Network Management Module provides a wide range of...

Page 20: ...etwork This prevents the creation of network loops However if the chosen path should fail for any reason an alternate path will be activated to maintain the connection The default setting for the Span...

Page 21: ...each packet based on the required level of service using two distinct categories with Weighted Fair Queuing It uses IEEE 802 1p and 802 1Q tags to prioritize incoming traffic based on input from the...

Page 22: ...1000BASE SX port can be connected to a remote site up to 550 m 1805 ft away The 1000BASE SX Gigabit module operates at 1 Gbps with support for auto negotiation of duplex mode and flow control This mo...

Page 23: ...sted pair cable The 1000BASE T Gigabit module operates at 1 Gbps 100 Mbps and 10 Mbps with support for auto negotiation of speed duplex mode and flow control Optional Stack Module SMC6900S Figure 1 11...

Page 24: ...Receptacles There are two power receptacles on the rear panel of the switch The standard power receptacle is for the AC power cord The receptacle labeled DC Input is for the optional Redundant Power U...

Page 25: ...ptional 100BASE FX multimode fiber module SC connector that can connect to a remote site up to 2 kilometers away Optional 100BASE FX single mode fiber module SC connector that can connect to a remote...

Page 26: ...ckplane Performance Transparent bridging Aggregate bandwidth up to 8 8 Gbps Switching table with 8K MAC address entries Provides Store and Forward switching Filtering and forwarding at line speed Broa...

Page 27: ...N tagging Quality of Service QoS supports two levels of priority and Weighted Fair Queueing Multicast Switching based on IGMP Internet Group Management Protocol Snooping and Multicast Filtering Port t...

Page 28: ...ABOUT THE TIGERSWITCH 100 1 14...

Page 29: ...can be attached directly to a switched port And by using full duplex mode the bandwidth of the dedicated segment can be doubled to maximize throughput When networks are based on repeater hub technolog...

Page 30: ...easily build on this basic configuration adding direct full duplex connections to workstations or servers When the time comes for further expansion just cascade the TigerSwitch to a Fast Ethernet hub...

Page 31: ...node increasing overall bandwidth and throughput In the figure below the VF 45 ports on the TigerSwitch stack are providing 100 Mbps connectivity for up to 96 end nodes In addition the switch is also...

Page 32: ...interconnect remote Fast Ethernet segments While the Gigabit module can be used for a high speed connection between floors in the same building or to connect to other buildings in a campus setting The...

Page 33: ...make a separate connection for each VLAN group This approach is however inconsistent with the Spanning Tree Protocol which can easily segregate ports that belong to the same VLAN When VLANs cross sep...

Page 34: ...le Distance Maximum 1000BASE LX Fiber Optic Cable Distance Note Although maximum cable length for 100BASE FX fiber depends on the duplex mode the maximum length for 1000BASE SX fiber is the same for b...

Page 35: ...r ST 100BASE FX 9 125 9 micron core single mode fiber SMF Full duplex 10 km 6 21 miles SC or ST Between any two PCs or other stations in the same 100BASE TX collision domain there may be up to 3 link...

Page 36: ...NING 2 8 Maximum Fast Ethernet Cable Distance Cable Type Connecting Max Distance Twisted Pair Any two devices 100 m 328 ft Fiber Switch to switch server or PC Half duplex 412 m 1 351 4 ft Full duplex...

Page 37: ...in half duplex mode 2 When a switch is connected to a hub or any kind of shared media remember to turn off back pressure to prevent the attached port from being frequently partitioned due to the jammi...

Page 38: ...NETWORK PLANNING 2 10...

Page 39: ...ovide adequate space approximately two inches on all sides for proper air flow be accessible for installing cabling and maintaining the devices allow the status LEDs to be clearly visible Make sure tw...

Page 40: ...ting Kit containing two brackets and four screws for attaching the brackets to the switch Power Cord either US Continental Europe or UK RS 232 console cable This Installation Guide SMC Warranty Regist...

Page 41: ...h the package Rack Mounting Before rack mounting the switch pay particular attention to the following factors Temperature Since the temperature within a rack assembly may be higher than the ambient ro...

Page 42: ...ackets to the device using the screws provided in the Bracket Mounting Kit Figure 3 1 Attaching the Brackets 2 Mount the device in the rack using four rack mounting screws not provided Figure 3 2 Inst...

Page 43: ...sive feet to the bottom of the first switch Figure 3 3 Attaching the Adhesive Feet 2 Set the device on a flat surface near an AC power source making sure there are at least two inches of space on all...

Page 44: ...do the following 1 Disconnect power to the switch 2 Remove the blank metal plate or a previously installed module from the appropriate slot by removing the two screws with a flat head screwdriver A m...

Page 45: ...tches Note A stacking cable is included with the Stack Module Caution DO NOT stack TigerSwitch 100 units with other devices Doing so may damage the switch To stack the devices 1 Locate the stack conne...

Page 46: ...INSTALLING THE SWITCH 3 8 3 Repeat this step until all the devices have been connected 4 Turn to the next section Connecting to a Power Source Figure 3 5 Stacking the Switches 24V F 24V F 24V F 24V F...

Page 47: ...new device before connecting it to a power source All switches in a stack must be powered on to allow traffic to pass across the stack s backplane To connect each device to a power source 1 Insert th...

Page 48: ...LED is lit If not check that the power cable is correctly plugged in The Mgmt LED on the unit with the Network Management Module installed will be lit 4 If you have a purchased Redundant Power Unit co...

Page 49: ...connected to 100 Mbps network cards in PCs and servers as well as to Fast Ethernet hubs switches or routers It may also be connected to remote devices using the optional 100BASE FX or 1000BASE X modul...

Page 50: ...lity of the light transmitted through the cable and lead to degraded performance on the port 3 Connect one end of the cable to the VF 45 port on the switch and the other end to the VF 45 port on the o...

Page 51: ...n single mode fiber optic cable with an SC connector at both ends Warning This switch uses lasers to transmit signals over fiber optic cable The lasers are compliant with the requirements of a Class 1...

Page 52: ...Converter be sure to connect the converter s Tx Rx port to the Rx Tx port on the other device The 100BASE FX fiber optic ports operate only at 100 Mbps full duplex You can run a single mode fiber link...

Page 53: ...lines The RJ 45 port on the SMC6900GT module supports 1000 100 and 10 Mbps Ethernet operation with auto negotiation of speed duplex mode and flow control Because 1000BASE T ports support automatic MDI...

Page 54: ...attach the other end to the port on the 1000BASE T module Make sure the twisted pair cable does not exceed 100 meters 328 ft in length Note When connected to a shared collision domain such as a hub w...

Page 55: ...ws 1 Attach one end of a patch cable to the port on the 1000BASE T module and the other end to the patch panel 2 If not already in place attach one end of a cable segment to the back of the patch pane...

Page 56: ...MAKING NETWORK CONNECTIONS 4 8...

Page 57: ...Support Power LED is Flashing The switch is either downloading firmware or running the Power On Self Diagnostics Test POST If this LED does not stop flashing then POST has failed and you should conta...

Page 58: ...e components appear to be malfunctioning such as the power cord or network cabling test them in an alternate environment where you are sure that all the other components are functioning properly In Ba...

Page 59: ...Note You can configure the management agent to accept from one to four simultaneous Telnet sessions If the maximum number of sessions already exists an additional Telnet connection will not be able to...

Page 60: ...TROUBLESHOOTING A 4...

Page 61: ...mode fiber SMF Full duplex 10 km 6 21 miles SC or ST 1000BASE SX 50 125 or 62 5 125 micron core MMF See the following table SC or ST 1000BASE LX MMF or SMF See the following table SC or ST 1000BASE T...

Page 62: ...rovides an optional SC ST Converter Part Number 99 012034 091 1000BASE LX Fiber Specifications Fiber Diameter Fiber Bandwidth Cable Length Range 62 5 125 micron MMF 160 MHz km 2 50 m 7 1805 ft 50 125...

Page 63: ...Pin Assignments 1000BASE T ports switch support automatic MDI MDI X operation so you can use straight through cables for all network connections to PCs or servers or to other switches or hubs In stra...

Page 64: ...are only recommendations for Category 5 Therefore the first step in preparing existing Category 5 cabling for running 1000BASE T is a simple test of the cable installation to be sure that it complies...

Page 65: ...egory 5 Cabling Note that when testing your cable installation be sure to include all patch cables between switches and end devices Adjusting Existing Category 5 Cabling If your existing Category 5 in...

Page 66: ...to connect to the serial port are provided in the following tables Figure B 1 DB 9 Console Port Pin Numbers DB 9 Port Pin Assignments EIA Circuit CCITT Signal Description Switch s DB9 DTE Pin PC DB9...

Page 67: ...D 2 4 DTR DSR 6 5 SGND SGND 5 6 DSR DTR 4 7 RTS CTS 8 8 CTS RTS 7 9 RI RI 9 Switch s 9 Pin Serial Port CCITT Signal Modem s25 Pin DCE Port 1 DCD 8 2 RXD 3 3 TXD 2 4 DTR 20 5 SGND 7 6 DSR 6 7 RTS 4 8 C...

Page 68: ...CABLES B 8...

Page 69: ...onnector Multimode fiber cable 62 5 125 or 50 125 microns Stack Interface Connects up to 4 units 4 8 Gbps full duplex uplink downlink ports 9 6 Gbps stack backplane bandwidth Buffer Architecture 32 Kb...

Page 70: ...to 122 F 0 to 50 C Storage 40 to 158 F 40 to 70 C Humidity Operating 5 to 95 AC Input 100 to 240 V 50 to 60 Hz Power Supply Internal auto ranging transformer 100 to 240 VAC 50 to 60 Hz Redundant DC i...

Page 71: ...d Flow Control Full Duplex IEEE 802 3x Half Duplex Back pressure Broadcast Storm Control Configurable threshold on a per port basis VLAN Support Up to 256 groups port based or with 802 1Q VLAN tagging...

Page 72: ...free Out of Band Management RS 232 DB 9 console port Software Loading TFTP or Web HTTP in band or XModem out of band MIB Support MIB II RFC 1213 Bridge MIB RFC 1493 Ethernet Like MIB RFC 1643 RMON MIB...

Page 73: ...ol ISO IEC 8802 3 SNMP RFC 1157 RMON RFC 1757 ARP RFC 826 IGMP RFC 1112 MIB II RFC 1213 Interfaces Evolution MIB RFC 1573 Ethernet Like MIB RFC 1643 Bridge MIB RFC 1493 Compliances CE Mark Emissions F...

Page 74: ...SMC6900FSC SMC6900FST 50 125 or 62 5 125 micron multimode fiber cable SMC6900FST includes SC ST Converter SMC6900FSSC 9 125 micron single mode fiber cable Communication Mode Full duplex Communication...

Page 75: ...00GLSC Ports 1 1000BASE LX Network Interface SC connector 9 125 micron single mode fiber cable Communication Mode Full and half duplex auto negotiation Communication Rate 1000 Mbps Standards IEEE 802...

Page 76: ...t Ethernet Agent Module Model SMC6924VFNMM Ports 1 RS 232 serial port Connector Interface Standard straight through wired RS 232 cable Standards IEEE 802 3u Fast Ethernet ISO IEC 8802 3 Stack Module M...

Page 77: ...mode fiber ports SC type Connector SMC6900FST SMC6900FSC SC ST Converter SMC6900FSSC Extender Module with one 100BASE FX single mode fiber port SC type connector SMC6900G Extender Module with one 1000...

Page 78: ...ORDERING INFORMATION D 2...

Page 79: ...y 5 UTP cable 1000BASE LX IEEE 802 3z specification for Gigabit Ethernet over two strands of 9 125 micron core fiber cable 1000BASE SX IEEE 802 3z specification for Gigabit Ethernet over two strands o...

Page 80: ...are used Class II Repeater Fast Ethernet repeater that typically supports a single physical signaling system e g 100BASE TX or 100BASE FX and that has a smaller internal delay so that two such repeate...

Page 81: ...the bandwidth of that link Gigabit Ethernet A 1000 Mbps network communication system based on Ethernet and the CSMA CD access method IEEE 802 1D Specifies a general method for the operation of MAC bri...

Page 82: ...requests and timers used for flow control on full duplex links IEEE 802 3z Defines CSMA CD access method and physical layer specifications for 1000BASE Gigabit Ethernet LAN Segment Separate LAN or col...

Page 83: ...Ethernet Network Diameter Wire distance between two end stations in the same collision domain RJ 45 Connector A connector for twisted pair wiring Redundant Power Supply RPS A backup power supply that...

Page 84: ...r protocol UTP Unshielded twisted pair cable Virtual LAN VLAN A Virtual LAN is a collection of network nodes that share the same collision domain regardless of their physical location or connection po...

Page 85: ...set 2 3 collapsed backbone 2 2 remote connections with fiber 2 4 VLAN connections 2 5 B brackets attaching 3 4 broadcast storm control 1 6 buffer size C 1 buffers saturation of 1 3 C cable lengths 2 6...

Page 86: ...rack mounting 3 3 RPUs in racks 3 5 site requirements 3 1 stacking 3 8 wiring closet connections 4 7 L laser safety iii 4 3 LED indicators Activity 1 4 1 5 FDX 1 4 Link 1 4 Mgmt 1 4 problems A 1 PWR...

Page 87: ...1 1 rear panel receptacles 1 10 redundant power unit See RPU RJ 45 port connections 4 5 RJ 45 port pinouts B 4 RMON 1 3 routing applications 2 9 RPU 1 9 D 1 connecting 3 10 installing in a rack 3 5 in...

Page 88: ...3 traffic priority 1 7 troubleshooting in band access A 2 power and cooling problems A 2 switch indicators A 1 U UL compliance iii V VCCI compliance ii VF 45 connections 4 2 VF 45 ports 1 3 VLANs 1 5...

Page 89: ......

Page 90: ...Fax 949 707 2460 Spain 34 93 477 4920 Fax 34 93 477 3774 UK 44 0 1188 748700 Fax 44 0 1189 748701 Southern Europe 33 1 41 18 68 68 Fax 33 1 41 18 68 69 Central Eastern Europe 49 0 89 92861 200 Fax 49...

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