HRX-OM-L014
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HRGC001-A HRGC002-A HRGC005-A
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edition : Jun. 2007
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Chapter 9 Product Warranty
1. Period
The warranty period of the product is 1 year in service or 1.5 years after the product is delivered.
2. Scope
For any failure reported within the warranty period which is clearly our responsibility, replacement parts
will be provided. In that case, removed parts shall become the property of SMC.
This guarantee applies only to our product independently, and not to any other damage incurred due to
the failure of the product.
3. Content
1. We guarantee that the product will operate normally if it is installed under maintenance and control in
accordance with the Operation Manual, and operated under the conditions specified in the catalog or
contracted separately.
2. We guarantee that the product does not have any defects in components, materials or assembly.
3. We guarantee that the product complies with the outline dimensions provided.
4. The following situations are out of scope of this warranty.
(1) The product was incorrectly installed or connected with other equipment.
(2) The product was under insufficient maintenance and control or incorrectly handled.
(3) The product was operated outside of the specifications.
(4) The product was modified or altered in construction.
(5) The failure was a secondary failure of the product caused by the failure of equipment connected to
the product.
(6) The failure was caused by a natural disaster such as an earthquake, typhoon, or flood, or by an
accident or fire.
(7) The failure was caused by operation different from that shown in the Operation Manual or outside
of the specifications.
(8) The checks and maintenance specified (daily checks and regular checks) were not performed.
(9) The failure was caused by the use of circulating fluid or facility water other than those specified.
(10) The failure occurred naturally over time (such as discoloration of a painted or plated face).
(11) The failure does not affect the functioning of the product (such as new sounds, noises and
vibrations).
(12) The failure was due to the “Installation Environment” specified in the Operation Manual.
(13) The failure was caused by the customer disregarding “6. Request to customers”.
