SMC Networks EZ Connect SMC7003USB V.2 User Manual Download Page 14 | Manualshive

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Upgrading the Modem Software . . . . . . . . . . . . . . . . . 6-1

A

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

You Cannot Connect to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
You Cannot Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

ADSL Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Glossary

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Summary of Contents for EZ Connect SMC7003USB V.2

Page 1: ... One RJ 11 ADSL port Delivers USB plug and play installation Supports full rate DMT connection 8 Mbps downstream 1 Mbps upstream Supports economical G lite connection 1 5 Mbps downstream 512 Kbps upstream Graphic interface for ADSL connection management User Guide SMC7003USB V 2 ...

Page 2: ......

Page 3: ...38 Tesla Irvine CA 92618 Phone 949 679 8000 April 2003 Pub 150000039500A R01 From SMC s EZ Connect line of feature rich SOHO solutions EZ Connect ADSL USB Modem User Guide ...

Page 4: ...cense is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2003 by SMC Networks Inc 38 Tesla Irvine CA 92618 All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EZ Connect ia a trademark of SMC Networks Inc Other product and company names are trademarks or ...

Page 5: ...ncorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com index cfm action customer_service_warranty All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any r...

Page 6: ...CIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTIO...

Page 7: ...nician for help FCC Part 68 The modem is registered with the FCC as compliant with the rules of Part 68 and use of this modem is subject to the following restrictions 1 The Federal Communication Commission FCC has established rules which permit this device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party ...

Page 8: ...s company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfun...

Page 9: ...d flicker in low voltage supply system according to EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discharge according to EN 61000 4 2 1995 Contact Discharge 4 kV Air Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 ...

Page 10: ... Bitte lesen Sie diese Hinweise sorgfältig durch 2 Heben Sie diese Anleitung für den späteren Gebrauch auf 3 Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen Verwenden Sie keine Flüssigoder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu ßsteckdose soll nahe dem Gerät angebracht und leicht zugänglich sein 5 Das Gerät ist vor Feuchtigkeit zu sc...

Page 11: ... trennen und von einer qualifizierten Servicestelle zu überprüfen a Netzkabel oder Netzstecker sind beschädigt b Flüssigkeit ist in das Gerät eingedrungen c Das Gerät war Feuchtigkeit ausgesetzt d Wenn das Gerät nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen e Das Gerät ist gefallen und oder das Gehäuse ist beschädigt f Wenn ...

Page 12: ...COMPLIANCES viii ...

Page 13: ...ion 3 1 Windows 98 98SE 2000 XP 3 2 Macintosh 9 x 3 6 Uninstallation in Macintosh 9 x 3 9 4 TCP IP Networking Options 4 1 Microsoft Windows 98 98SE 4 1 Microsoft Windows 2000 4 4 Microsoft Windows XP 4 7 Obtain IP Settings from Your Modem 4 9 Macintosh Configuration 4 11 ADSL Setup 4 11 TCP IP 4 13 Modem 4 13 Remote Access 4 13 5 Communication Settings 5 1 Dial Up PPP Connection 5 1 Connection Inf...

Page 14: ... x 6 Upgrading the Modem Software 6 1 A Troubleshooting A 1 You Cannot Connect to the Network A 1 You Cannot Connect to the Internet A 1 B Specifications B 1 ADSL Specifications B 1 Physical Characteristics B 2 Glossary ...

Page 15: ...es and information are downloaded more frequently than uploaded The EZ Connect ADSL USB Modem supports both full rate Discrete Multi Tone G dmt connection T1 413 Issue II and the more economical G lite connection G 992 2 This modem delivers concurrent data and voice over a single connection It also supports a Rate Adaptive algorithm to maintain high data integrity under existing conditions includi...

Page 16: ... multimedia services requiring guaranteed Quality of Service QoS This device enables true telecommuting for the first time by providing complete access to Internet and corporate resources via multiprotocol encapsulation including TCP IP Novell s IPX and Windows NetBEUI network protocols Note Since this modem supports both G dmt and G lite it requires an external splitter to separate the traffic en...

Page 17: ...resources Always on digital connection eliminates dial up delays and transparent reconnection when initiating any network request Concurrent data and voice over a single connection needs splitter for both G dmt and G lite Interoperable with Alcatel Cisco and other DSLAM central office equipment manufacturers Compatible with various ISP services using RFC 1483 static IP assignment or PPP dynamic IP...

Page 18: ...INTRODUCTION 1 4 ...

Page 19: ...e sure you have received the following components EZ Connect ADSL USB Modem SMC7003USB V 2 1 USB cable modem to computer Type B to Type A 1 Installation CD containing this User Guide and drivers 1 SMC Warranty Registration Card Immediately inform your dealer in the event of any incorrect missing or damaged parts If possible please retain the carton and original packing materials in case there is a...

Page 20: ...the driver software Note that Windows 98 98SE 2000 XP or Macintosh 9 x should already be installed on the computer before installing the driver software The following figure shows the components of this modem Figure 2 1 EZ Connect ADSL USB Modem RJ 11 Port USB Port Type B Power LED Green Data LED Green EZ Connect ADSL USB Modem SMC7003USB V 2 ...

Page 21: ... bus powered A device which has no power connector is bus powered and derives its operating power from the USB connection directly The EZ Connect ADSL USB Modem is bus powered all you need to do is plug it into a host PC or self powered USB hub LED Status Description Data Flashing Indicates the modem is synchronizing its ADSL ATM link with the head end On Indicates an ADSL ATM link has been establ...

Page 22: ...11 plugs Note To share Internet access on your network you will need to install appropriate Internet sharing software on one PC The ADSL network must meet the following minimum requirements ADSL service from your local telephone company or have access to an ADSL DSLAM Digital Subscriber Line Access Multiplexer PC configured with fixed IP address or dynamic IP address assignment via DHCP Gateway se...

Page 23: ...ur house separate wall jacks may be used for telephone and voice signals Otherwise you will need to connect your phones and PC directly to the splitter 1 Connect the modem s ADSL port to the data port on the splitter or to an RJ 11 telephone wall jack connected to this port using standard telephone cable 2 Insert the USB cable s Type B plug square end into the modem s USB port 3 Install the driver...

Page 24: ...HARDWARE INSTALLATION 2 6 ...

Page 25: ...tall the driver and connect the modem properly This modem is fully software upgradeable so that new features and updates may be added by simply loading a new version of the device driver onto your PC New or updated drivers can be downloaded from SMC s Web site at http www smc com Note Updating to a new version of the software requires removal of the currently installed version go to Upgrading the ...

Page 26: ...ted from Windows 2000 The installation of Windows 98 98SE and XP are similar but not identical to Windows 2000 Follow the instructions below to begin the driver installation 1 Disconnect the EZ Connect ADSL USB Modem with your computer 2 Insert the CD ROM that comes with the modem into your CD drive The Installation Wizard screen will appear Click Install SMC 7003 ADSL USB Modem Driver ...

Page 27: ...WINDOWS 98 98SE 2000 XP 3 3 3 The Welcome screen will open Click Next to continue 4 After viewing the license agreement click Accept ...

Page 28: ...SMC7003USB V 2 to the computer using the supplied USB cable Insert the rectangular end Type A of the USB cable into the USB port of your PC Insert the square end Type B of the cable into the USB port of the USB modem 6 After the driver files have been installed you will be asked to reboot the computer Check Yes reboot the computer now and click Close ...

Page 29: ... will appear to indicate successful completion of the installation process Click Finish Note Regardless of the driver type installed the installation procedure will automatically configure the TCP IP settings to acquire IP addressing information from the service provider via DHCP ...

Page 30: ... with the modem connected 2 Insert the CD ROM that comes with the EZ Connect ADSL USB Modem into your CD drive 3 Select the language version you want to install and double click to open the chosen folder 4 Double click Installer to start driver installation ...

Page 31: ...MACINTOSH 9 X 3 7 5 The Welcome screen will appear as shown on below click Continue 6 Select the location to install the software and click Select ...

Page 32: ...DRIVER INSTALLATION 3 8 7 Click Start to continue 8 Click Quit to finish driver installation ...

Page 33: ...ou want to uninstall the driver and SMC7003USB control panel insert the CD ROM that comes with the modem into your CD drive Then repeat step 3 to step 6 in the previous section 2 Choose Customized Removal and click Start to continue 3 Select All and click OK ...

Page 34: ...DRIVER INSTALLATION 3 10 4 Click Quit to close the window ...

Page 35: ...gs if necessary 1 From your PC desktop double click the My Computer icon 2 From the My Computer window double click the Dial Up Networking icon 3 From the Dial Up Networking window right click the SMC ADSL Connection icon and click Properties Note The icon name may differ from that specified above The SMC connection will be identified as DSLAtmUsb Line0 in the Device Name from the Dial Up Networki...

Page 36: ...TCP IP NETWORKING OPTIONS 4 2 4 From the Server Types tab of the SMC Dial Up PPP Connection window select the TCP IP checkbox and click TCP IP Settings ...

Page 37: ... for you to modify the IP address Name Server addresses and or default gateway Note Please fill in the information provided by your Internet Service Provider on the above screen 6 Click OK 7 The SMC Dial Up PPP Connection window will reappear Click OK to close the window ...

Page 38: ...TCP IP settings if necessary 1 From your PC desktop click Start Settings Network and Dial Up Connections 2 From the Network and Dial Up Connections window right click SMC Dial Up PPP Connection and select Properties Note The icon name may differ from that specified above The SMC connection will be identified as DSLAtmUsb Line0 in the Device Name from the Dial Up Networking window ...

Page 39: ...MICROSOFT WINDOWS 98 98SE 4 5 3 From the Networking tab of the SMC Dial Up PPP Connection Properties window select Internet Protocol TCP IP and click Properties ...

Page 40: ...dow will appear for you to modify the IP address and DNS Server addresses Note Please fill in the information provided by your Internet Service Provider on the above screen 5 Click OK 6 The SMC Dial Up PPP Connection Properties window will reappear Click OK to close the window ...

Page 41: ...tallation process The following procedure may be used to change TCP IP settings if necessary 1 Click Start Control Panel 2 Click Network and Internet Connections 3 The Network Connections window will open as shown above Double click the connection for this device On the connection status screen click Properties ...

Page 42: ...TCP IP NETWORKING OPTIONS 4 8 4 Double click Internet Protocol TCP IP 5 Fill in the information provided by your Internet Service Provider Use the spaces on the next page to record the TCP IP settings ...

Page 43: ...s to obtain new network settings By releasing old DHCP IP settings and renewing them with settings from your modem you can verify that you have configured your computer correctly 1 From the Windows desktop click Start Programs Accessories Command Prompt TCP IP Configuration Setting IP Address ____ ____ ____ ____ Subnet Mask ____ ____ ____ ____ Default Gateway ____ ____ ____ ____ Preferred DNS Serv...

Page 44: ... the ENTER key Verify that your IP Address is now 192 100 100 xxx where x is 1 14 16 254 your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 100 100 15 These values confirm that your ADSL Router is functioning Type EXIT and press ENTER to close the Command Prompt window Your computer is now configured to connect to the modem ...

Page 45: ...n information Note Your local ISP will configure your network to the following settings If there is any problem with these functions please contact your local ISP for help ADSL Setup 1 Pull down the Apple Menu 2 Select Control Panels ADSL Setup to view SMC ADSL USB Modem information including DSL Status and System Information ...

Page 46: ...ursor onto the SMC ADSL USB Modem window and press the Ctrl 1 keys on your keyboard 4 The Configuration ATM and DSL Advanced information fields will appear as shown below 5 Click the button in the top left corner to close this ADSL Setup window ...

Page 47: ... Set the Connect via field and the Modem field to ADSL USB MODEM on this window 3 Once you have made these changes close the Modem Control Panel and click Save to save your changes Remote Access 1 On the control strip located along the bottom of your screen click Remote Access Open Remote Access 2 Enter the user name and password for the user account you should have received from your ISP 3 Key in...

Page 48: ...TCP IP NETWORKING OPTIONS 4 14 ...

Page 49: ...SMC Dial Up PPP Connection icon will appear on your desktop To connect to Internet double click the short cut icon Fill in the User name and Password which should provided by your Internet Service Provider Click Dial to start your Internet connection Note If you cannot connect to the Internet go to Troubleshooting on page A 1 ...

Page 50: ...rformance of the modem and ADSL connection When open the monitor window is updated every two seconds 1 On the desktop click Start Settings Control Panel 2 From the Control Panel window double click the SMC DSL Modem icon to view the configuration settings Note To access the modem the driver must be running Also make sure the USB cable is plugged into the modem ...

Page 51: ...the green indicator is on in the Link Status field it indicates that a connection has been made This indicator blinks while a connection is being established The Transmitting and Receiving data activity are shown separately by individual flashing green indicators Click Restart for reconnection Abort for disconnection and Advanced to view detailed information ...

Page 52: ...SETTINGS 5 4 System Information The System Information screen displays the release number of the EZ Connect ADSL USB Modem driver the firmware release number and the control panel version that you are currently using ...

Page 53: ...onfiguration The Configuration screen displays the modulation settings applicable to your driver If you need to configure further settings launch the Communication Settings window by clicking Start Programs SMC DSL Modem Configure ...

Page 54: ... 6 The Communication Settings window allows you to select the Encapsulation type of PPPoATM or PPPoE connection and the modulation settings Encapsulation Default RFC 2364 PPPoATM LLC Encapsulation Modulation Default Multimode ...

Page 55: ...o Driver Installation on page 3 1 to install the updated driver Note DO NOT unplug the USB cable from your computer until the uninstall process has been completed For Windows applications the cable must be unplugged immediately following Step 3 below 1 From your PC desktop click Start Programs SMC DSL Modem Uninstall A message will be displayed asking you to confirm removal of the USB ADSL modem s...

Page 56: ...on window will be displayed reminding you not to unplug the USB cable until the uninstall process has been completed Click OK to continue 3 A message will display indicating that you can unplug the device Remove the modem connection now Then click OK ...

Page 57: ...3 4 The Setup Complete window indicates successful completion of the uninstall process Click Finish to reboot your computer 5 After your computer restarts go to Driver Installation on page 3 1 for information on driver installations ...

Page 58: ...UPGRADING THE MODEM SOFTWARE 6 4 ...

Page 59: ...PPP may fail to connect when you first dial in due to synchronization problems If the Data LED is off review the driver installation process to be sure that the driver was correctly installed Make sure the correct software driver was installed for your operating system A failed or aborted installation may leave some system files or drivers that interfere with a new installation If necessary remove...

Page 60: ...TROUBLESHOOTING A 2 ...

Page 61: ...tes ATM Transmission Convergence ATM Framing with traffic shaping ATM SAR AAL5 ATM Forum UNI3 1 signalling ATM UBR Service Class ADSL Service Service Type Full rate Discrete Multi Tone ADSL G dmt and Splitterless ADSL G lite Data Rate G dmt 8 Mbps downstream 1 Mbps upstream G lite 1 5 Mbps downstream 512 Kbps upstream Media Type Simultaneous data voice can coexist with HPNA Service Provider Digita...

Page 62: ... Windows 98 98SE 2000 XP or Mac OS 9 x Physical Characteristics Ports Upstream 1 USB Type B USB spec 1 1 differential and bi directional 12 Mbps high speed device Downstream RJ 11 Phone wire connection to ADSL service provider LEDs Power Data Dimensions 13 0 x 13 0 x 2 9 cm 5 12 x 5 12 x 1 14 in Weight 150 g 5 29 oz Input Power 5VDC 500mA maximum bus powered from USB host controller or hub Power C...

Page 63: ...to 160 F Humidity 5 to 95 non condensing Compliances CE Mark Emissions FCC Class B VCCI Class B Industry Canada Class B EN55022 CISPR 22 Class B C Tick AS NZS 3548 1995 Class B Immunity IEC 1000 4 2 3 4 6 Safety UL 60950 EN60950 TÜV CSA 22 2 No 60950 IEC 60950 Warranty Limited Lifetime ...

Page 64: ...SPECIFICATIONS B 4 ...

Page 65: ...nsfer ATM integrates circuit and packet switching to handle both constant and burst information Frequently called cell relay Bandwidth The difference between the highest and lowest frequencies available for network signals Also synonymous with wire speed the actual speed of the data transmission along the cable CSMA CD CSMA CD Carrier Sense Multiple Access Collision Detect is a communication metho...

Page 66: ...sor IEEE 802 3 standard provides for integration into the OSI model and extends the physical layer and media with repeaters and implementations that operate on fiber thin coax and twisted pair cable G dmt A standard that defines full rate ADSL which utilizes Discrete Multi Tone DMT signaling to transmit data at up to 8 Mbps downstream and 640 Kbps upstream G lite A standard that defines the more e...

Page 67: ...ndition Point to Point Protocol PPP A protocol that provides router to router and host to network connections over both synchronous and asynchronous circuits PPP is the successor to SLIP Quality of Service QoS A network protocol used to specify a guaranteed throughput level This protocol is often used by ATM providers to guarantee their customers a minimum end to end latency RFC 1483 An open stand...

Page 68: ...ontrol Protocol TCP A commonly used protocol for establishing and maintaining communications between applications on different computers TCP provides full duplex acknowledged and flow controlled service to upper layer protocols and applications UTP Unshielded twisted pair cable Virtual channel Identifier VCI A 16 bit field in the header of an ATM cell The VCI together with VPI is used to identify ...

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Page 70: ...2 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Eastern Europe 34 93 477 4920 Fax 34 93 477 3774 Sub Saharian Africa 27 0126610232 Fax 27 11 314 9133 North West Africa 216 71236616 Fax 216 71751415 CIS 7 095 789 35 73 Fax 7 095 789 35 73 PRC Beijing 86 10 8251 1550 Fax 86 10 8251 1551 PRC Shanghai...

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