SMC Networks 6924MT, Installation Manual

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T
ROUBLESHOOTING
A-2
Power and Cooling Problems
If the power indicator does not turn on when the power cord is plugged in,
you may have a problem with the power outlet, power cord, or internal
power supply. However, if the unit powers off after running for a while,
check for loose power connections, power losses or surges at the power
outlet, and verify that the fans on the unit are unobstructed and running
prior to shutdown. If you still cannot isolate the problem, then the internal
power supply may be defective. In this case, contact SMC Technical
Support for assistance.
Installation
Verify that all system components have been properly installed. If one or
more components appear to be malfunctioning (such as the power cord or
network cabling), test them in an alternate environment where you are sure
that all the other components are functioning properly.
In-Band Access
You can access the management agent in the switch from anywhere within
the attached network using Telnet, a Web browser, or other network
management software such as EliteView. However, you must first
configure the switch with a valid IP address, subnet mask, and default
gateway. If you have trouble establishing a link to the management agent,
check to see if you have a valid network connection. Then verify that you
entered the correct IP address. Also, be sure the port through which you
are connecting to the switch has not been disabled. If it has not been
disabled, then check the network cabling that runs between your remote
location and the switch.
Note: You can configure the management agent to accept from one to
four simultaneous Telnet sessions. If the maximum number of
sessions already exists, an additional Telnet connection will not be
able to log into the system.