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While you connect this Switch to another Modular Switch to form
tagging VLAN, remember that the other Modular Switch should have
the same Tagging VLAN setting.

Appendix C. Technical Support and Service

SMC provides easy access to technical support information through a variety

services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the

most

recent information, SMC recommends that you access the SMC Corporation

World

Wide Web site:

http://www.smc.com/

Online Technical

Services

SMC offers worldwide product support 24 hours a day, 7 days a week, through

the following online systems:

_ World Wide Web site

World Wide Web Site

To access the latest networking information on the

SMC Corporation World Wide

Web site, enter this URL into your Internet browser:

http://www.smc.com/

This service provides access to online support information such as technical

documentation and software, as well as support options that range from

technical

education to maintenance and professional services.

Support from Your

Network Supplier

If you require additional assistance, contact your network supplier. Many

suppliers

are authorized SMC service partners who are qualified to provide a variety of

services, including network planning, installation, hardware maintenance,

application training, and support services.

Summary of Contents for 6704FMSC

Page 1: ...ex mode for backpressure and full duplex for flow control Store and Forward switching architecture for abnormal packet filtering SNMP management Console and Telenet management Port trunking supported IGMP supported Port Mirror MIB II and Private MIB supported Port Security Installation Guide SMC6704M Tiger Switch 10 100 1000 ...

Page 2: ...idered to be Active while it is listed on the current SMC price list As new technologies emerge older technologies become obsolete and SMC will at its discretion replace an older product in its product line with one that incorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respecti...

Page 3: ...R A PARTICULAR PURPOSE SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTA...

Page 4: ...AL RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS SMC will provide warranty service for one year following discontinuance from the active SMC price list Under the limited lifetime warranty internal and external power supplies fans and cables are covered by a standard one year warranty from date of purchase SMC Networks Inc ...

Page 5: ...rview 10 3 Network Configuration 16 4 Connecting to the Network 20 5 Web Based Management 33 6 SNMP Management 55 7 Product Specifications 57 Appendix A Internet Explorer Setting 59 Appendix B VLAN Setting 63 Appendix C Technical Support and Service 68 ...

Page 6: ... 4 x 8 port 10 100 Base TX switch modules Modular Switch features store and forward switching scheme Every module has it s own entry MAC address table to store source address The backplane of the Modular Switch can reach up to 10 4 Gbps as to improving network performance Figure 1 1 The Modular Switch Modular Switch with layer 2 management functions 4 expansion slots can flexible configure your ne...

Page 7: ...rt front side Supports Half duplex mode for backpressure and full duplex for flow control Store and Forward switching architecture for abnormal packet filtering Up to 10 4Gbps Back plane forwarding rate 4K entry MAC address table per Intelligent switch Module 128Kbyts for 8 ports 10 100TX module 4 Mbytes for 100FX Fiber module 128Bytes for Gigabit module LED System Power Diagnostic 8 ports TX modu...

Page 8: ...h TFTP MIB II and Private MIB supported IEEE 802 1p QoS ToS Port Security Management Methods The Modular Switch supports following management methods Console and Telnet Management Web based Management SNMP Network Management Console and Telnet Management Console Management is done through the RS 232 Console Port Managing the Modular Switch in this method requires a direct connection between PC and...

Page 9: ...itor and control network device and to manage configurations statistic collection performance and security Data is passed from SNMP agents which are hardware software processes reporting activity in each network device to the workstation console used to oversee the network The agent return information contained in a MIB Management Information Base which is a data structure that defines what is obt...

Page 10: ... Compare the contents of your Modular Switch package with the standard checklist above If any item is missing or damaged please contact your local dealer for service 2 Product Overview This section contains the following topics Physical Description Optional Modules Installing Optional Modules Software Concepts ...

Page 11: ... at a glance All ports can be used for network configuration The RS 232 port is used for Out of Band Management Front Rear Panel The front panel of Modular Switch displayed in Figure 1 1 is shown with 8 port 10 100Base TX Module 4 port 100Base FX Fiber Module and Gigabit 1000Base T and Gigabit SX Fiber Module Figure 2 1 Front Panel The 3 pronged power plug and On off switched are located at the Re...

Page 12: ...he port LK ACT Off No device attached Yellow Port in full duplex mode Blinks A collision occurs on the port FD COL Off No device attached or in half duplex mode Green The Port is in 100Mbps mode 100 Only for 8 port 10 100M Switch Module Off Not connected or in 10 Mbps mode Table 2 1 The above table provides descriptions of the LED status and their meaning RS 232 Console This Console port is used t...

Page 13: ...with the Spanning Tree algorithm The IEEE 802 1d Spanning Tree Protocol support for redundant backbone connections and loop free networks simplifies network configuration and improves fault tolerance Virtual LANs VLANs A VLAN is a group of switch ports designated by the switch as belonging to the same broadcast domain This feature allows workgroups to be defined on the basis of their logical funct...

Page 14: ... the workstation console used to oversee the network The agents return information contained in a MIB Management Information Base which is a data structure that defines what is obtainable from the device and what can be controlled turned off on etc Originating in the UNIX community SNMP has become widely used on all major platforms Port Mirror Port mirror allows user to define a destination port a...

Page 15: ... port It allows user by manual input the MAC address table Priority There are two priority queues high and low on each port Each port arbitrates between two transmit queues high and low priority The arbitration uses weighted round robin between the high and low priority queues and you can adjust this weight Broadcast Storm Filter Storm Filter can avoid any flooded data packets This feature prevent...

Page 16: ...lving network environment where demand for network speed is increasing Collapsed Backbone Application For small network where substantial growth can be expected in the near future this switch is an ideal solution supporting backbone connectivity The switch can be used as a standalone switch for a group of heavy traffic users Switching is brought to the desktop either through a single end station p...

Page 17: ... Switch used as segment switch can alleviate user contention for bandwidth and eliminate server and network bottlenecks All ports can connect to high speed department servers that need high bandwidth This switch provides parallel communications between each of its ports which can run up to 200 or 2000Mbps at full duplex The Switch makes key servers available to more users by allowing multiple conv...

Page 18: ...nnecting to hubs use a standard cascaded connection set for half duplex operation IEEE 802 1Q VLAN Application The switch support up to 4095 port based 802 1Q compatible virtual LANs VLANs Port based VLAN Workgroup You can group the switch ports into broadcast domains by assigning them to the same VLAN to increase network capacity and performance With network segmentation each switch port connects...

Page 19: ... can coordinate their data communication requirements regardless of the actual working locations and the logical network can extend to any point you want it to Moreover VLAN groups can be modified at any time to add move or change users without any re cabling Figure 3 3 VLAN Workgroup Application Shared Server The switch compliant to the IEEE802 1Q tagging VLAN standard allows ports to exist in mu...

Page 20: ...y all VLAN port members of VLAN3 4 Connecting to the Network This chapter provides the installation procedure and instructions for assigning IP address This chapter contains following topics Pre instruction requirements Mounting the switch Connecting to the switch Assigning IP address Pre Installation Requirements Before you start hardware installation make sure your installation environment has b...

Page 21: ...itch away from moisture Avoid direct sunlight heat source and high amount of electromagnetic interference around Mounting tools If you intend to mount the switch on a rack make sure you have all the tools mounting brackets screws Mounting the Switch The Modular Switch is suitable for use in an office environment where it can be rack mounted in standard EIA 19 inch racks or standalone Desktop Insta...

Page 22: ...bottom of the Switch Rack Mounting The Modular Switch come with a rack mounted kid and can be mounted in an EIA standard size 19 inch Rack The Switch can be placed in a wiring closet with other equipment Perform the following steps to rack mount the switch A Position one bracket to align with the holes on one side of the switch and secure it with the bracket screws Then attach the remaining bracke...

Page 23: ...he appropriate holes on the rack Secure the Switch to the rack with a screwdriver and the rack mounting screws Figure 4 3 Figure 2 5 Mount the Modular Switch in an EIA standard 19 inch Rack Note For proper ventilation allow at least 4 inches 10 cm of clearance on the front and 3 4 inches 8 cm on the back of the switch This is especially important for enclosed rack installations ...

Page 24: ...he switch the system will automatically perform a diagnostic test When the Power LED is on within 5 seconds the Diagnostic status LEDs will soon flash red When the switch passes the self test within 10 seconds the Link ACT LED turns on If the switch fails the self test the Diagnostic LED will blink Connecting the Switch The serial console port is a male DB 9 connector that enables a connection to ...

Page 25: ...e its communications parameters to match the following default characteristics of the console port Baud Rate 9600 bps Start Bit 1 Data Bits 8 Stop Bit 1 Parity none Figure 4 5 The setting of communication parameters You can run Hyper Terminal or a terminal emulation program using the above settings for Console Management After you have finished ...

Page 26: ...rmation to the switch It allows you to manage the switch once it has an IP address Once you have logged into the switch you need to assign an IP address to the switch s Ethernet interfaces so that you can connect to the switch using a web browser Select Device settings from the main menu It prompts you for System Name System location System Contact IP address subnet mask and default gateway etc Yo...

Page 27: ...mask IP Netmask address and press Return Default subnet Mask is 255 255 255 0 Select Default Gateway on the Device page and enter the IP address of the default gateway if you are sending packets to another IP network and press Return Default Gateway is 192 168 16 254 Remember returning to the Main Menu to Save the previous settings and then Reboot the switch You may have to press Enter again when ...

Page 28: ...28 Port Setting This function is for port speed setup For example type 1 and 2 to select port 2 of modular 1 a More function to choice after typing 1 or 2 ...

Page 29: ...k any number you need to set up for example the option 2 is for the Full or Half mood setting Address tableUser can view the node s MAC address table of system per module or per port that attached on the device ...

Page 30: ...30 Spanning Tree Protocol Spanning tree is a link management protocol that provides path redundancy while preventing undesirable loops in the network Broadcast Storm Filter ...

Page 31: ...31 IGMP Internet Group Multicasting Protocol IGMP is used to support real time applications such as video conferencing or streaming audio VLAN Mode 2 modes ...

Page 32: ...elnet and HTTP if device is installed in a internet environment switch may be attach by Hacker then the system maybe will crash for prevent this status you can enable the function and setting the IP address it provides four IP address only authorized IP address can manage device ...

Page 33: ... Modular Switch exists an embedded HTML web site residing in flash memory It offers advanced management features and allow users to manage the Switch from anywhere on the network through a standard browser such as Microsoft Internet Explorer The Web Based Management supports Internet Explorer 5 0 and later versions It is based on Java Applets with an aim to reduce ...

Page 34: ...ans to modify the setting And you don t need to change any configuration if you use Netscape browser System Login 1 Start Internet Explorer 2 Type http and the IP address of the Modular Switch for example the default is 192 168 16 1 in the Location or Address field Press Enter Figure 5 1 The Password Window 3 The Password screen appears 4 Type user name and password The default is root for both 5 ...

Page 35: ...his managed unit e g laboratory 3rd floor can be modified in SNMP page System Contact The contact person for this managed unit can be modified in SNMP page System Up Time The time last since the managed unit was re initialized read only IP Address The IP address of the managed unit can be modified in IP Config page Subnet Mask The subnet mask of the managed unit can be modified in IP Config page F...

Page 36: ... not allow Java Applets to open sockets The user has to explicitly modify the browser setting to enable Java Applets to use network ports See Appendix A for the means to modify the setting Modules Modules page shows the modules that have installed into the Modular Switch In the following example 1 port Gigabit 1000Base T Switch Module 1 port Gigabit 1000Base F SX Fiber Module 8 port auto sensing 1...

Page 37: ...Gigabit 1000Base F MT RJ Fiber Module 1 port Gigabit 1000Base T Switch Module Ports Inside Ports page you can enable disable each port configure Speed Duplex for each port and assign VLAN ID The Port Management table shows the port status of all ports You can also change some properties of all ports in this table Figure 5 4 The Ports Page Module and Port number Enabled if this option is disabled a...

Page 38: ...ort You can compare and evaluate throughput or other port parameters All screen data is updated automatically and you can also update the data manually Figure 5 5 1 The Statistics Page The Port Counters table shows 8 counters for each port in each module Module and Port number Bytes RX the total bytes received from that port Bytes TX the total bytes sent from that port Frames RX the total packets ...

Page 39: ... button Statistics 2 The statistics 2 page displays the detailed packet size information about each port You can compare and evaluate throughput or other port parameters All screen data is updated automatically and you can also update the data manually Figure 5 5 2 The Statistics Page You can clear packet seize counters of some ports by select the corresponding Clear check boxes then press Clear b...

Page 40: ...n a single switch port to two or more VLANs The factory default VLAN is that all ports belong to the same VLAN group 1 Creating VLANs increases network flexibility by allowing you to reassign devices to accommodate network moves additions and changes eliminating the need to change physical cabling The switch support up to 4095 port based 802 1Q compatible virtual LANs VLANs Figure 5 6 The VLAN Pag...

Page 41: ... TX or 100Base FX ports to increase the bandwidth between this switch and another compatible switch This is an inexpensive way to increase bandwidth We define port trunking as the ability to group set of ports up to 8 within the same module into a single logical link The port trunk acts as a single link between switches Multiple trunks may be implemented in this switch but only one trunk can be cr...

Page 42: ...calculates the best loop free path throughout a switched network STP forces redundant data paths into a standby blocked state If a network segment in the spanning tree fails and a redundant path exists the spanning tree algorithm recalculates the spanning tree topology and activates the standby path Figure 5 8 1 The STP upper page If you want to participate in spanning tree have the Enable Spannin...

Page 43: ...default is 32768 The smaller this value the higher priority this switch has Max Age the amount of time in seconds protocol information received on a port is stored by the root switch the default value is 20 Hello Time how often the root switch broadcasts Hello message to other switches the default value is 2 Forward Delay the amount of time a port will remain in the listening and learning states b...

Page 44: ...Fast Ethernet and FDDI Root Cost The cost to the root Figure 5 8 1 The STP lower page Note when you enable the spanning tree protocol because all ports in the switch will listen and learn you may lose communication to the switch you are managing Wait about 2 times forward delay 2 15 seconds you get the communication again ...

Page 45: ...ct the number of MAC address to reside in a port you must do the following Click the Enable checkbox for that port IF the Enable checkbox is uncheck there is no MAC address count restriction for that port Type the number in the Max Allowed MAC Address Count edit for that port The upper bound of this number is the Max Allowed MAC Address Count per port Press the Press button The Used Count will tel...

Page 46: ...02 1q tag are assigned priority according to a flexible fixed for the old 48310 and 48320 module and programmable mapping of the 802 1p user priority tag 3 bits value from 0 to 7 to the internal priority queue The default is to assign a packet to high priority queue when the 802 1p user priority tag is 4 to 7 and to low priority queue when the 802 1p user priority tag is 0 to 3 Please check the co...

Page 47: ...ts are also known as the DiffServ Code Point DSCP field value from 0 to 63 are used to assign a priority to the packet received from this port Please check the corresponding mapping checkbox to assign a high priority or uncheck that to assign a low priority The old 48310 and 48320 modules do not support this function Figure 5 11 Port Priority Type of Service IGMP IP Multicast IGMP is used in multi...

Page 48: ...2 The IGMP page Static Address You can lock a certain MAC address associated with a host to a certain port Once a certain MAC address is locked to a certain port this MAC address will not receive any packets if it is moved to another port Static addresses are manually entered into the Static Address Table 1 Enter the MAC address in the MAC Address field ex 00 11 22 33 44 55 2 Select the Module and...

Page 49: ... filtered in our managed switch by enabling the Broadcast Storm Filtering option When this option is enabled if more than 3000 packets per second broadcast packets sent to a port lasts 5 seconds this port will not receive any broadcast packets until less than 3000 packets per second broadcast packets received lasts 5 seconds If a broadcast storm happens to a port you will see a red BS text appeari...

Page 50: ...the following Choose the monitored port in Mirror Source Port choice box in the corresponding mirror source module Only one port can be monitored in one module at the same time Choose the corresponding target module port in Mirror Target Module and Mirror Target Port choice box Click the corresponding Enabled check box Press Apply button ...

Page 51: ...hat from RS232 console Enter the IP address subnet mask and default gateway in the corresponding edit box If you want to change the user name or password for the managed node the following steps is needed Click the Change Password checkbox Enter the user name in Username edit box Enter the same password in Password and Confirm Password edit box ...

Page 52: ...sired text string in the corresponding edit box To set the get request and set request community name you can type the desired text string in the corresponding edit box The default value of get request community is public The default value of set request community is private You must set these two parameters correctly to perform get request from the management unit and set request to the managemen...

Page 53: ...ply button next to the checkbox You should reboot the system so that your current settings will take effect If you want to use the factory default settings click the Factory Default Settings checkbox then press the Apply button next to the checkbox You should reboot the system so that the factory default settings will take effect Reboot ...

Page 54: ...e page Figure 5 18 Save Reboot page Upgrade You can on line upgrade the firmware of the managed unit The following steps is needed to upgrade the firmware Use http or ftp to download the new version firmware from our web site Enter password in the Password edit box Enter the file downloaded in the File Path edit box You can use Browse button to select the file Press the Upgrade button ...

Page 55: ...e system so that the new firmware will take effect Note If you can t upgrade your new firmware successfully try again don t shut down the switch 6 SNMP Management This section describes how to configure and manage the switch by accessing Management Information Base MIB objects with the SNMP protocol ...

Page 56: ...ware The SNMP agent gathers data from the MIB which keeps information about device parameters and network data The agent can send traps or notification of certain events to the manager Figure 6 1 SNMP Network The SNMP manager uses information in the MIB to perform the operations described below Operation Description GET Retrieve values of SNMP objects from a network device GETNEXT Specify an SNMP ...

Page 57: ...ct Specifications This section provides the specifications of MaxSwitch IIM and the following table lists these specifications Standards Compliance IEEE 802 3 10BASE T Ethernet IEEE 802 3u 100BASE TX FX Ethernet IEEE 802 3z 1000BASE LX SX Ethernet IEEE 802 3ab 1000BASE T Gigabit Ethernet ANSI IEEE standard 802 3 N Way Auto negotiation Max Forwarding Rate and Max Filtering Rate 14 880 pps per Ether...

Page 58: ...ptics 2Km 8 9 125 micron single mode fiber optics 60Km 1000Base X 50 62 5 125 micron multi mode fiber optics 500m 10 125 micron single mode fiber optics 10Km 1000Base T 4 pair UTP STP Cat 5 cable EIA TIA 568 100m Dimensions 440mm x 227mm x 66 5mm L x W x H Operational Temperature 0ºC to 45ºC 32ºF to 113ºF Operational Humidity 10 to 90 Non condensing Power Supply Input rate 100 240VAC 50 60Hz Inter...

Page 59: ...to modify the browser setting to enable Java applets to use network ports We use Internet Explorer 5 0 as demonstrational sample We first select Internet Optional under Tools of function bar then follow the step by step execution Step 1 then select Security Step 2 select trusted sites ...

Page 60: ...60 Step 3 click sites Step 4 add the IP of the Modular Switch to the zone click Add Step 5 Disable left bottom box Require server verification for all sites in this zone then click OK ...

Page 61: ...61 Step 6 go back to Internet Options then click Customer Level Step 7 pull down rolling to find Java Step 8 select Custom under Java ...

Page 62: ...62 Step 9 select Java Custom Setting Step 10 select Edit Permissions ...

Page 63: ...s of VLAN management on VLAN Group Configuration The two examples will show you how to Configure VLAN Group Port Based VLAN The following example shows you how to create 2 Port based VLANs including two overlapping ports Step 11 select Enable under Unsigned Content ...

Page 64: ...VID 1 GROUP 2 VID 2 Ports 1 4 Port 5 8 Connect to Port 8 Connect to Port 3 Connect TO Port 5 MaxSwitch II M Before you begin to create new VLAN Group you need to set PVID number on Ports page as below We set VLAN ID of Ports 1 4 1 and PVID of Ports 5 8 2 ...

Page 65: ...N page and the screen displays as below Afterwards you click to select Port 4 and Port 5 for the purpose of overlapping Remember to click Apply button after you finish your setting Now you have create two VLAN Groups Group1 VID 1 and Group2 VID 2 with overlapping ports Port 4 Port 5 ...

Page 66: ...of a link support IEEE 802 1Q The following example show you how to create 3 VLAN Groups with one common tagged port Work Station A Work Station B Connect to Port 1 Connect to Port Group 1 VID 1 Group 2 VID 2 Group 3 VID 3 Group 1VID 1 802 1Q VLAN Tag 1 MaxSwitch II M First on Ports page we set VLAN ID 1 2 3 as below Click the checkbox of Tagged on Module 1 port 1 which is a Gigabit port Remember ...

Page 67: ... will see the screen as below Continue to press button and the next page VLAN 3 appears Click the checkbox on Port 1 Module 1 Remember to click Apply button after you finish your setting Now you have finished one Tagging VLAN setting ...

Page 68: ... support 24 hours a day 7 days a week through the following online systems _ World Wide Web site World Wide Web Site To access the latest networking information on the SMC Corporation World Wide Web site enter this URL into your Internet browser http www smc com This service provides access to online support information such as technical documentation and software as well as support options that r...

Page 69: ...s about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact SMC Support from SMC If you are unable to obtain assistance from the SMC online technical resources or from your network supplier SMC offers technical telephone support services To find out more about your support options call the SMC technical telephone...

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