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8. Color Display Panel 
Controls

Your display is easily controlled with 4 buttons located 
on your handlebars

Power On/Off

Press         to start the display and power up the 

seconds. 

Note: the display will p ower off after 10 minutes 
without use.   

Pedal Assist

Pedal Assist is controlled with the                        
buttons. Touch        to turn the assist up, and touch  
to turn it down.

SET

8. Colour Display Panel

Controls

Torque and Cadence Mode

Toggle between Torque and Cadence modes by 
pushing         twice quickly.

Average Speed, Max  Speed

Click        to change between displaying range, 
average speed and max speed.

Setup

Press and hold         for 2 seconds to enter the setup 
menu. 
Touch        to select the menu.
Use        and        to change the value.
Touch        again to choose the “Save & Exit” option 

Sleep Mode

If the bike remains stationary for 5 mins, the LCD
automatically powers down. But if you are charging 

Error Code Display

If there is something wrong with the electronic 
control system, the display will show the error code 
automatically. Should you receive an error code, 
contact your local dealer for advice.

Before contacting service center check all plugs 
for loose connections.

01 POWER OVERLOAD   

Rest Bike, try again

06 LOW VOLTAGE  

 

Charge Battery

07 OVER VOLTAGE 

 

Wrong battery

08 HALL SENSOR  

 

Check motor cable

09 MOTOR PROBLEM 

 

Check motor cable

10 CONTROLLER OVERHEAT 

Rest 10 min

11 TEMPERATURE SENSOR 

Contact service

12 CURRENT SENSOR 

 

Contact service

21 SPEED SENSOR 

 

Contact service

22 BMS PROBLEM 

 

Contact service

30 CONTOLLER PROBLEM 

Check all plugs

Note: Error codes differ between colour and B/W 
Displays, see LCD Display section for alternative 
error codes.

SET

SET

SET

SET

Walk Mode

Press and hold down        for 3 seconds to enter into 
the mode of power assist walk. The bike will go on 
at a uniform speed of 6km/h and display 

on the 

screen.  

Turn Lights On/Off

With the display on, click the          button to toggle 

Screen Modes, Night/Day &  LCD Backlight

Day Mode

Night Mode

The default screen mode is with a black background. 
Press and hold               simultaneously for 3+ seconds 
to switch to white background. Press and hold             
to return to black(night) mode.

with USB port on bike, the LCD will powers down in  

2 hours.  

Summary of Contents for x-city neo

Page 1: ...User Manual MID DRIVE ...

Page 2: ...d Congratulations for purchasing a Smartmotion ebike Please read this guide fully BEFORE using your electric bike This manual is not intended to be an extensive reference book about service maintenance and or repairs Please consult your Smartmotion dealer for ser vice and technical support 5 then carefully lift the electric bikes out from the carton two people recommended forthis task and mudguard...

Page 3: ...gle adjusting bolt to 17 to 18N m 3 Mudguard Install the front mudguard and front light on the front mudguard hanger mount on the inside of the fork then put the front light bracket on Put the bolt through the fork then fasten the bolt with a 5mm allen key Then fasten the two mudguard bracket to the forks with phillips screwdriver c Finally connect the light cable 4 Power Connection Finally connec...

Page 4: ...2 Assembly Instructions 7 Front wheel Assemble the front wheel quick release axle by pushing it through the hollow hub making sure that one spring is on each side of the hub Then screw on the end nut several turns Next carefully forks onto the wheel axle being careful the disc best with 2 people Tighten the non rotor side nut Loosen or tighten the nut until it takes the correct amount of force to ...

Page 5: ...our seat is out 10 Your bicycle must be returned to your servicing dealer or bicycle motorcycle mechanic after one month or 200km of riding which ever comes first to re tension the spokes Then every six months or 1000km which ever comes first for a general service and thorough inspection Failure to do this can void your warranty due to unnecessary wear 3 Safe Riding Recommendations Pre ride Checkl...

Page 6: ...s it is essential to clean and lube your bike regularly is in line with the outer line of the smallest sprocket when looking from the rear Turn the crank arm to set the derailleur to the low position 2 Bike setup It is important to set up your bicycle up for both safety and comfort failure to do say may result in fatigue or injury Set the seat height Sit on the saddle crank in the lowest position ...

Page 7: ...r 2 year warranty on battery and motor 3 years on frame 12 months other parts Down tube hidden 36V 16AH 576watts Samsung Li ion battery Heavy duty rear rack with elastic for luggage Hydraulic disc brakes with 180mm rotors 9 speed 11 36T cassette with derailleur shifter Aluminium intergrated cable routing down tube hidden battery Reinforced for offroad use Aluminium MTB handle bars 100mm travel all...

Page 8: ...nd care duties Do return your eike to the Smartmotion dealer where pruchased for service and maintenance Don t attempt to open the motor or battery should your system malfunction or for any other reason Anti tampering labels are applied to both the motor and battery units and breakage of the Do top up your battery where practical Lithium batteries prefer shallow discharge patterns Keeping your bat...

Page 9: ...r pedal motor rpm Power Meter Shows how much power the motor is using Trip Meter Displays the distance you have travelled from when you last tripped the meter Time Ride time Odometer Displays the total distance the bike has travelled Mode Display An icon will be displayed depending what mode of assist Cadence measures your pedal rotation but not pressure Use this mode for the easiest ride Torque m...

Page 10: ...ically Should you receive an error code contact your local dealer for advice Before contacting service center check all plugs for loose connections 01 POWER OVERLOAD Rest Bike try again 06 LOW VOLTAGE Charge Battery 07 OVER VOLTAGE Wrong battery 08 HALL SENSOR Check motor cable 09 MOTOR PROBLEM Check motor cable 10 CONTROLLER OVERHEAT Rest 10 min 11 TEMPERATURE SENSOR Contact service 12 CURRENT SE...

Page 11: ...val The battery is secured by double lock To remove the battery you need to insert the key and turn Then turn Note Before loading the battery please make sure the Charging your Battery r the lever clockwise and pull the battery down off the tube If the lever is too hard to turn please push the battery case in a little then turning the lever key lock is in unlocked position To secure the battery pl...

Page 12: ...for details from the date of the first retail purchase of the PRODUCT The Limited Warranty is referred to herein as the Limited Warranty The PURCHASER s sole and exclusive remedy under this Limited Warranty for defects in the PRODUCT shall be the repair replacement or credit refund arrangement at the WARRANTOR s sole discretion of the defective PRODUCT or subcomponents thereof By purchasing the PR...

Page 13: ...s where the combined weight of rider and cargo using the PRODUCT have exceeded 125kg g Any subcomponent part or accessory of the PRODUCT that has failed or has sustained damage where there is evidence of corrosion rust exposure to salt water spray or air or other deterioration of surfaces due to improper care maintenance and or storage h Any damage inflicted to the PRODUCT or subcomponent that may...

Page 14: ...commercial use i e a bike used for commercial deliveries shall render the Limited Warranty immediately null and void t Any damage inflicted to the PRODUCT or its subcomponents during transport or otherwise as a result of i Improper or inadequate packing of the PRODUCT for transit ii Intentional further damage inflicted by continuity of riding or use iii Third party transport contractor mishandling...

Page 15: ... mode and the start up assistance speed is less than 6 km h Important notes 1 Do not overload the rack Maximum carrying capacity of the luggage carrier is 25Kg 2 When you need to use the rear rack please check mounting screws are tight 3 Do not modify the luggage carrier 4 Do not pull a trailer with the luggage carrier 5 Do not transport heavy objects if a heavy object is put on the rear rack the ...

Page 16: ... Shop Mechanic 12 Months Date Shop Mechanic 14 Service Record 13 Service Checklist Check for damage Adjust and Tension Lubricate Frame Fork Rims Cables connections Spokes Gears Seat Reflectors Lights Handlebars Stem Grips Brakes Cranks Wheel Axles All Fasteners Chain Derailleur Seatpost Spokes to be tensioned to 130Nm ...

Page 17: ...www smartmotionbikes com ...

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