smartmotion x-city neo User Manual Download Page 8

 

nents.

 

  

 

6. Do’s and Don’ts

6. Do’s and Don’ts

 

 

-

Do

treat your ebike like any bicycle you would want 

to last well… keep it stored somewhere secure and 
away from the weather elements.   

Don’t

 treat your ebike as a dirt-bike! The motor and  

battery are weather proof, but not water-tight. It is
ok in rain, but not to ford streams, etc!  

Never

 take your ebike on the beach as salt water 

and sand will drastically shorten the lifespan of 
many of the ebike’s components (motor, gears, 
wiring connections, etc).   

Note: Your warranty is void if evidence of salt, sand, 
or water damage are present within the compo
Important: If you live very close to the sea, you  
should keep your bike indoors when not in use. 
This will ensure the longevity of your ebike and its
subcomponents and will help streamline maintenance  

Don’t

 power up the throttle while the eBike is held 

stationary. Motor operation for more than a few 
seconds while the wheel is locked/stationary can 
damage the motor and controller.   

Important: 

Your bike will arrive with the battery 

partially charged. You should connect the battery 
to it’s charger before using for the first time. It’s 
also best to fully use all of the battery capacity 
for it’s first use, and once per year thereafter,
However “top-up” charging the battery between 
these intervals is ok. 

Note: The Voltage Meter displayed on the LCD may 
represent lower values when the motor unit is under
load(on hills, etc), this is normal. Battery capacity
readings are most accurate when the bike is idle and  
not under load or use.

Do

 take extra care on the road as you will be 

travelling faster than you normally do on a bike and 
your bike is now power-assisted, so will behave 

Don’t

 let others ride your eBike unless you have 

properly explained safe and appropriate use to 

them.  

Don’t

 use your charger outdoors. It is for indoor 

use only.  

and care duties.  

Do

 return your eike to the Smartmotion dealer where

pruchased for service and maintenance. 

 

Don’t

 attempt to open the motor or battery 

should  your system malfunction, or for any other
reason.  Anti-tampering labels are applied to both  
the motor and battery units and breakage of the    

Do

 top up your battery where practical. Lithium 

batteries prefer shallow discharge patterns. Keeping
your battery topped up between rides will prolong 

Do

disconnect your battery from the charger when it 

is charged. Leaving it connected permanently when 
not in use will shorten cell life.

Never

 leave a fully discharged battery uncharged 

for more than a week

.

  Doing this causes irreparable

damage to your battery and is a listed exclusion in  

the Limited Warranty.  

Don’t

 leave your battery for more than 3 months 

without checking it’s capacity and top-up charging    

Note: A Smartmotion battery neglected for a prolonged
period of time causes exponential voltage loss and 
associated cell damage. This will void the battery’s  
2-year warranty. It is to your advantage to properly 
care for your battery and is the most valuable 

Important: 

Lithium Ion batteries contain a vast amount of 
electrical and chemical energy which is stable within 
the scope of normal usage and care. Long-term 
deviation from the recommendations detailed in  
the Battery Care Guide can expose your battery and  
surrounding property to risk of combustion. While  

be taken by the owner to ensure that all associated  
risks are mitigated through careful and proper use. 

seals will void the Limited Warranty   

Do

 make sure you charge the battery according to 

recommendatuons dound in the battery care guide. 

the life of your battery. 

Always

charge your Smartmotion battery in a safe 

and isolated space, away from combustibles and in  
a well-ventilated area. Ensure airfolw is available 

a well-ventilated area. Ensure airfolw is available 

it where needed.

 

    

Ebike batteries can be dangerous! 

extremely unlikely that whis occurs, precautions must 

component on your samrtmotion ebike. 

Summary of Contents for x-city neo

Page 1: ...User Manual MID DRIVE ...

Page 2: ...d Congratulations for purchasing a Smartmotion ebike Please read this guide fully BEFORE using your electric bike This manual is not intended to be an extensive reference book about service maintenance and or repairs Please consult your Smartmotion dealer for ser vice and technical support 5 then carefully lift the electric bikes out from the carton two people recommended forthis task and mudguard...

Page 3: ...gle adjusting bolt to 17 to 18N m 3 Mudguard Install the front mudguard and front light on the front mudguard hanger mount on the inside of the fork then put the front light bracket on Put the bolt through the fork then fasten the bolt with a 5mm allen key Then fasten the two mudguard bracket to the forks with phillips screwdriver c Finally connect the light cable 4 Power Connection Finally connec...

Page 4: ...2 Assembly Instructions 7 Front wheel Assemble the front wheel quick release axle by pushing it through the hollow hub making sure that one spring is on each side of the hub Then screw on the end nut several turns Next carefully forks onto the wheel axle being careful the disc best with 2 people Tighten the non rotor side nut Loosen or tighten the nut until it takes the correct amount of force to ...

Page 5: ...our seat is out 10 Your bicycle must be returned to your servicing dealer or bicycle motorcycle mechanic after one month or 200km of riding which ever comes first to re tension the spokes Then every six months or 1000km which ever comes first for a general service and thorough inspection Failure to do this can void your warranty due to unnecessary wear 3 Safe Riding Recommendations Pre ride Checkl...

Page 6: ...s it is essential to clean and lube your bike regularly is in line with the outer line of the smallest sprocket when looking from the rear Turn the crank arm to set the derailleur to the low position 2 Bike setup It is important to set up your bicycle up for both safety and comfort failure to do say may result in fatigue or injury Set the seat height Sit on the saddle crank in the lowest position ...

Page 7: ...r 2 year warranty on battery and motor 3 years on frame 12 months other parts Down tube hidden 36V 16AH 576watts Samsung Li ion battery Heavy duty rear rack with elastic for luggage Hydraulic disc brakes with 180mm rotors 9 speed 11 36T cassette with derailleur shifter Aluminium intergrated cable routing down tube hidden battery Reinforced for offroad use Aluminium MTB handle bars 100mm travel all...

Page 8: ...nd care duties Do return your eike to the Smartmotion dealer where pruchased for service and maintenance Don t attempt to open the motor or battery should your system malfunction or for any other reason Anti tampering labels are applied to both the motor and battery units and breakage of the Do top up your battery where practical Lithium batteries prefer shallow discharge patterns Keeping your bat...

Page 9: ...r pedal motor rpm Power Meter Shows how much power the motor is using Trip Meter Displays the distance you have travelled from when you last tripped the meter Time Ride time Odometer Displays the total distance the bike has travelled Mode Display An icon will be displayed depending what mode of assist Cadence measures your pedal rotation but not pressure Use this mode for the easiest ride Torque m...

Page 10: ...ically Should you receive an error code contact your local dealer for advice Before contacting service center check all plugs for loose connections 01 POWER OVERLOAD Rest Bike try again 06 LOW VOLTAGE Charge Battery 07 OVER VOLTAGE Wrong battery 08 HALL SENSOR Check motor cable 09 MOTOR PROBLEM Check motor cable 10 CONTROLLER OVERHEAT Rest 10 min 11 TEMPERATURE SENSOR Contact service 12 CURRENT SE...

Page 11: ...val The battery is secured by double lock To remove the battery you need to insert the key and turn Then turn Note Before loading the battery please make sure the Charging your Battery r the lever clockwise and pull the battery down off the tube If the lever is too hard to turn please push the battery case in a little then turning the lever key lock is in unlocked position To secure the battery pl...

Page 12: ...for details from the date of the first retail purchase of the PRODUCT The Limited Warranty is referred to herein as the Limited Warranty The PURCHASER s sole and exclusive remedy under this Limited Warranty for defects in the PRODUCT shall be the repair replacement or credit refund arrangement at the WARRANTOR s sole discretion of the defective PRODUCT or subcomponents thereof By purchasing the PR...

Page 13: ...s where the combined weight of rider and cargo using the PRODUCT have exceeded 125kg g Any subcomponent part or accessory of the PRODUCT that has failed or has sustained damage where there is evidence of corrosion rust exposure to salt water spray or air or other deterioration of surfaces due to improper care maintenance and or storage h Any damage inflicted to the PRODUCT or subcomponent that may...

Page 14: ...commercial use i e a bike used for commercial deliveries shall render the Limited Warranty immediately null and void t Any damage inflicted to the PRODUCT or its subcomponents during transport or otherwise as a result of i Improper or inadequate packing of the PRODUCT for transit ii Intentional further damage inflicted by continuity of riding or use iii Third party transport contractor mishandling...

Page 15: ... mode and the start up assistance speed is less than 6 km h Important notes 1 Do not overload the rack Maximum carrying capacity of the luggage carrier is 25Kg 2 When you need to use the rear rack please check mounting screws are tight 3 Do not modify the luggage carrier 4 Do not pull a trailer with the luggage carrier 5 Do not transport heavy objects if a heavy object is put on the rear rack the ...

Page 16: ... Shop Mechanic 12 Months Date Shop Mechanic 14 Service Record 13 Service Checklist Check for damage Adjust and Tension Lubricate Frame Fork Rims Cables connections Spokes Gears Seat Reflectors Lights Handlebars Stem Grips Brakes Cranks Wheel Axles All Fasteners Chain Derailleur Seatpost Spokes to be tensioned to 130Nm ...

Page 17: ...www smartmotionbikes com ...

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