MANUAL
WASTESCALE WSS
FoodWasteTracker, measurement device and tablet
Support:
5 (5)
smartkitchen.solutions
01/2022
Solutions to the most common problems
1.
The scale shows incorrect measurement result for a known weight.
Solution:
Remove the weight and tare the scale from the application menu.
2.
The scale still shows incorrect measurement result.
Solution:
Check that there is no debris, stones, etc. under the device that interfere with the
measurement. Check that all three feet of the scale touch the floor. Check that the scale is removed
from the wall and other structures. Check that there have been no significant changes in the
ambient temperature of the scale.
3.
Nothing appears on the tablet screen and it does not start.
Solution:
Check that the tablet is plugged in to the power supply and restart if necessary.
4.
The scale’s power indicator LED is not on
.
Solution:
Check that the scale is connected to the power supply and reconnect if necessary.
5.
Tablet is not showing the waste weight.
Solution:
Make sure your tablet's Bluetooth is turned on.
6.
The waste weighing results are not transferred into the SmartKitchen service.
Solution:
Check the tablet’s internet connection
.
7.
The changes made in the service (waste categories, waste items) are not visible in the application.
Solution:
Close and restart the WasteScale application.
Attention!
Changes made in the service (categories, titles, etc.) will apply with a delay. To get the changes
immediately in use, restart the application.
The purpose of the contents of this manual is to guide the user of the device. The products it describes are subject to change without prior notice, due
to the manufacturer’s continuous development program. ioLiving Inc./Ceruus Inc.
/SmartKitchen makes no representations or warranties with respect to
this manual. ioLiving Inc./Ceruus Inc. / SmartKitchen shall not be liable for any damages, losses, costs, or expenses, direct, indirect, or incidental,
consequential, or special, arising out of, or related to the use of this material or the products described herein.
