Troubleshooting.
I can’t setup my kettle on my wifi network
Move your kettle to a different location within your kitchen as its performance may by affected by the range of
your wifi network.
The light sensing technology that allows your iKettle to connect to your router can also be affecting by ambient
light. Avoid configuring the the kettle with the app in bright places and ensure the phone covers the ‘connect’
light on the base.
Check that your network setup meets the requirements for the product. The iKettle is compatible with 2.4ghz
routers only.
Please check that you have entered the correct wifi password when setting up in the app, this is case sensitive.
The kettle will not turn on
Check that the power source is plugged in and turned on. Check if there is a limescale build up inside the kettle
as this may prevent the kettle from starting. We recommend descaling the kettle.
The kettle will not heat to the selected temperature.
Check if there is a limescale build up inside the kettle as this may affect the kettle’s performance. We recom-
mend descaling the kettle and to reset the kettle to it’s default settings.
My kettle keeps disconnecting from the app
Move your kettle to a different location within your kitchen as its performance may by affected by the range of
your wifi network. This can be caused by thick walls and other objects interfering with the signal.
Checking your product firmware version
To check the firmware version that is currently installed on your device please connect to the app and check the
product settings.
Due to continuous product improvements and app updates, please see the in app instructions and support
for full troubleshooting advice. Alternatively, please visit www.smarter.am/support.
Summary of Contents for SMKET01
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