Chapter 4
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Chapter 4:
Maintenance and troubleshooting
Tips for trouble-free performance
Cleaning the interactive whiteboard
Resetting the interactive whiteboard
Troubleshooting using the status light
Transporting the interactive whiteboard
Tips for trouble-free performance
The SMART Board interactive whiteboard is durable, but take care to prevent any damage to it and
its parts.
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Replace the pen when the nib wears out.
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Don’t touch the interactive surface with sharp or pointed objects.
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Don’t set up and use the interactive whiteboard in an area with excessive levels of dust,
humidity or smoke.
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Don’t use low-odor dry-erase markers. They can be very difficult to erase.
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Don't obstruct the cameras’ view of the interactive whiteboard. For example, don't place
magnets, stickers or adhesive tape on the interactive surface or rest any objects, including
your hand or the pens, in the recess at the bottom of the interactive surface. This interferes
with the corner cameras’ ability to detect your finger or pens on the interactive surface.
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