
Hax Series Hanging Scale
15
8
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
REMEDY
Scale will not
power on
If running on batteries, the battery
may have fully discharged.
AC Power cord not connected.
Connect scale to power
source.
Recharge battery
Battery does not
give enough
backup
The battery is defective. The battery
may have past its useful life.
(Generally 6months – 1 year)
Change the battery.
Weight reading on
scale does not
stabilize
External Rubbing / Friction A
scale cannot measure accurately
if an object is rubbing or
pressing
against
the
scale
platform. Mobile interference,
Vibration or wind could be other
possible reasons
Move the scale away from
mobile signal, breeze or
vibration areas.
Scale does not
show weight
accurately
Improper calibration
Calibrate the scale again to
and check for the problem
again.
Hax Series Hanging Scale
16
WARRANTY
Customer Name
:_________________________________________________
__________________________________________________________________
__________________________________________________________________
Phone:________________________ Mobile:______________________________
Date of Purchase
:__________________Invoice / DC No:__________________
Model
:___________________ Sl.No.:_____________________________
Dealers / Agent Name :______________________________________________
_______________________________________________
_______________________________________________
SMART warrants all products shipped from New Delhi, India against defects in MATERIAL and
WORKMANSHIP for a period of one (1) year for SMART standard line. All OEM and custom
build orders carry (1) year warranty for MATERIAL and WORKMANSHIP. Warranty will not be
applicable for Battery and adaptors. Normal wear and tear, injury by natural forces, user
neglect and purposeful destruction are NOT covered by this warranty. Technical Service MUST
be performed by SMART staff or factory authorized personnel. SMART's obligation is limited to
replacement of parts that have been so returned and are disclosed to SMART satisfaction to
be defective. The provisions of these warranty clauses are lieu of all other warranties,
expressed or implied, and of all obligations or liability in connection with sale of said articles.
SMART makes no warranty of merchantability or fitness for a particular purpose. By accepting
the goods, the buyer acknowledges that the buyer has determined that the goods are suitable
for the buyer’s purposes. In no event shall SMART be liable for any sub sequential or special
damages. Any misuse, improper installation or tampering shall VOID this warranty.
Product that is malfunctioning within the 1-year warranty period for scale line and 1-year
warranty period for OEM products may be returned to SMART for Warranty Evaluation at the
customers’ expense. SMART reserves the right to repair OR replace the components free of
charge as may qualify under this warranty.
REMINDER!! WARRANTY DOES NOT COVER USER DAMAGE AND ABUSE. In addition to a
listing of the repairs covered under warranty, if any, the customer will be billed accordingly
for all parts and labor associated with any NON-WARRANTY repairs made to the product.