Customer Feedback
Smart Start Interlocks is committed to the provision of quality service to its
participants and the community and has adopted Standard AS ISO 10002:2006
(Customer Satisfaction – Guidelines for complaints handling) as a best practice
policy.
Smart Start Interlocks welcomes feedback, including complaints, from our
participants. They allow us to correct any challenges with our service, give us a
chance to re-establish our relationship with our participants and enable us to
continually improve our customer service quality.
Lodging Feedback
In Person:
Visit one of our service agents (see listing of agents in this booklet)
OR
Visit our Head Office at: Unit 1 / 11 Zakwell Circuit, Coolaroo,
Victoria, 3048
Electronically:
www.smartstartinterlocks.com.au
Contact page
By Post:
Smart Start Interlocks
PO Box 26
Somerton VIC 3062
Phone: 1300 256 900
Fax: (03) 9303 7386
Email: [email protected]
For administrative ease a complaint form can be provided by your service centre or
by request from Smart Start Interlocks Head Office.
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