61
EFE 2500 AP/APS/ANP/APH
15. POSSIBLE FAILURES AND SOLUTIONS
Attention
: DO NOT ALLOW ANY TECHNICAL MAINTENANCE OR REPAIRS BEFORE
DISCONNECTING THE FREEZER FROM THE POWER SUPPLY.
If the solutions listed below in the Trouble Shooting guide do not resolve your operational
problems, call an authorized service agent for further assistance.
TROUBLESHOOTING GUIDE
Problem
Cause
Solution
1
Machine does not run
No electricity//power
Check if plugged in and switch on at wall
socket
Head and/or Hopper cover
aren’t closed.
Ensure that, the head and hopper cover
is closed.
No mix in the hopper.
Re-fill the hopper.
There is voltage fluctuation.
Plug off and wait for 30 seconds and
plug on again.
Check if there is another machine is
connected in the same socket.
2
Compressor starts, then
stops after a few
seconds.
a) Air-cooled machine: No air
circulation
b) Water-cooled machine: No
water circulation
a)Check the clearances around the
machine.
b)Check the water inlet, outlet and filter.
Check that pipe is not squashed nor
bent.
3
Machine fails to cut-off
when running on SOFT
or HARD mode
a) Air-cooled machine: Air
circulation is restricted.
b) Water-cooled machine:
Water circulation is restricted.
a)Check the clearances around the
machine.
b)Check the water inlet, outlet and filter.
Check that pipe is not squashed nor
bent.
Too much air in the freezer-
barrel
Open Dispense head and drain-
off ½
liter of product.
No mix in the Hopper
Re-fill the Hopper
4
Machine works, but no
product comes from the
Dispense Head.
Dispense head is blocked with
ice.
Place the machine onto Wash mode and
allow the product to thaw. Remove 1 liter
mix and re-start the machine.
Mixing instuctions of Soft-serve
was not followed
Drain the machine and re-fill with proper
mix.
The frozen product is too hard
Set the Control Dial to Wash mode and
allow the product to soften.
Pump is not working.
Re-assemble the pump properly. Check
all the parts assembled correctly.
Scrapper blades didn’t
assambled correctly.
Re-assemble the beater.
5
Machine runs, but
Product is too soft
Mixing instuctions of Soft-serve
was not followed
Drain the machine and re-fill with proper
mix.
Machine remained idle without
dispensing product for too long.
Remove 1 liter of frozen product and
allow the machine to recover.
Too much frozen product is
dispensed at a time.
Allow the machine to recover; then
continue to draw within the production-
Summary of Contents for EFE 1500 A
Page 10: ...9 EFE 2500 AP APS ANP APH 7 PARTS IDENTIFICATION 7 1 Exploded View of Machine Figure 1...
Page 12: ...11 EFE 2500 AP APS ANP APH Figure 2...
Page 14: ...13 EFE 2500 AP APS ANP APH Figure 3...
Page 20: ...19 EFE 2500 AP APS ANP APH 7 6 Exploded View of Aeration Pump Figure 8...
Page 35: ...34 EFE 2500 AP APS ANP APH Make sure all brushes are available for brush cleaning Figure 23...
Page 36: ...35 EFE 2500 AP APS ANP APH Figure 24 Figure 25...
Page 53: ...52 EFE 2500 AP APS ANP APH 14 6 4 Aeration Pump Feeder Tube Air Adjustment Figure 68 Figure 69...
Page 58: ...57 EFE 2500 AP APS ANP APH 14 8 ASSEMBLY OF HOPPER AGITATOR TO THE MACHINE Figure 81 Figure 82...
Page 60: ...59 EFE 2500 AP APS ANP APH Figure 86 Agitator Plug for ANP and APH Figure 87 Figure 88...
Page 64: ...63 EFE 2500 AP APS ANP APH 16 ELECTRICAL CIRCUIT DIAGRAMS Figure 91...
Page 65: ...64 EFE 2500 AP APS ANP APH Figure 92...
Page 66: ...65 EFE 2500 AP APS ANP APH Figure 93...
