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SMA SUNNY WEBBOX with Bluetooth, User Manual

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SMA SUNNY WEBBOX with Bluetooth User Manual Download Page 94

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SMA America, LLC

94

SWebBox-BUS-eng-111033

User Manual

20 Contact

If you have technical problems concerning our products, contact the SMA Serviceline. We need the 
following information in order to provide you with the necessary assistance:

• Operating system of your computer
• Sunny WebBox software version
• Serial number and hardware version of the Sunny WebBox
• Type of communication interface between Sunny WebBox and the inverters
• Type and serial numbers of the inverters connected to the plant
• If you need to send in the Sunny WebBox, be sure to remove the SD card from the SD card slot 

of the Sunny WebBox.

SMA Solar Technology America, LLC

6020 West Oaks Blvd, Ste 300
Rocklin, CA 95765
Tel. +1 916 625 0870
Tel. +1 877-MY SMA TECH
Tel. +1 877 697 6283 (Toll free, available for USA, Canada and Puerto Rico)
Fax +1 916 625 0871
[email protected]
www.SMA-America.com

SMA Solar Technology Canada Inc.

2425 Matheson Blvd E
8th Floor
Mississauga, ON L4W 5K5
Canada
Tel. +1 877 506 1756 (Toll Free in Canada)

Summary of Contents for SUNNY WEBBOX with Bluetooth

Page 1: ...SWebBox BUS eng 111033 98 0019233 Version 3 3 US CA Device for Plant Monitoring SUNNY WEBBOX User Manual...

Page 2: ......

Page 3: ...mplied warranties may not apply in all cases under some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this...

Page 4: ...WebBox you must carefully read and follow all instructions cautions and warnings in this user manual Warnings in this document A warning describes a hazard to equipment or personnel It calls attentio...

Page 5: ...is document In addition to the safety and hazard symbols described on the previous pages the following symbol is also used in this user manual Information This symbol accompanies notes that call atten...

Page 6: ...limitation applicable electrical safety codes All installations must conform with the laws regulations codes and standards applicable in the jurisdiction of installation SMA assumes no responsibility...

Page 7: ...ox 20 5 Device Overview 21 5 1 Overview of the Sunny WebBox LEDs 21 5 2 Overview of the Connection Area 22 5 3 Overview of the LEDs on the Network Connection 23 6 Commissioning 24 6 1 Information on C...

Page 8: ...Connecting the Sunny WebBox to the RS485 Communication Bus 37 6 9 Mounting the Sunny WebBox Wall or Top Hat Rail 41 7 Logging in and out of the Sunny WebBox 43 7 1 Logging in to the Sunny WebBox 43 7...

Page 9: ...ng Recorded Data on an SD Card 57 9 6 1 Setting Data Compression 58 9 6 2 Displaying Available Memory Space in the Sunny WebBox 58 10 Settings 59 10 1 System 59 10 1 1 Setting the Date and Time 59 10...

Page 10: ...vice Functions 72 11 1 Information on Firmware Updates 72 11 2 Firmware update via Sunny Portal 72 11 2 1 Enabling Automatic Firmware Update recommended 72 11 2 2 Manually Updating the Firmware 73 11...

Page 11: ...e 86 15 5 Structure of an XML Data File 87 15 5 1 Accessing Sunny WebBox via Integrated Analog Modem 88 16 Accessories 90 16 1 SD cards 90 16 2 RS485 Communication Cable 90 17 Technical Data 91 17 1 S...

Page 12: ...Table of Contents SMA America LLC 12 SWebBox BUS eng 111033 User Manual...

Page 13: ...r the connected devices Only the installer may commission the Sunny WebBox 1 3 Additional Information You will find further information on the Sunny WebBox on the Internet in the download area of www...

Page 14: ...a or graphically display stored data Both presentation programs are freely available on the www SMA America com or the www SunnyPortal com websites This means that operators can see the yields from th...

Page 15: ...perator of the requirements of the distribution grid operator The Sunny SensorBox allows the operator to further expand his plant via the Sunny WebBox The Sunny SensorBox records the environmental dat...

Page 16: ...ety instructions in this manual Failure to follow these instructions could result in damage to the device and cause personal injury If using the accessories all the basic safety procedures must be fol...

Page 17: ...bBox only in the interior and in dry environments NOTICE Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning NOTIC...

Page 18: ...tricity meter The Sunny WebBox data must not be used for billing purposes Data loss The saving procedure for parameters can take up to 30 seconds Do not disconnect the Sunny WebBox from the power supp...

Page 19: ...depends on the country specified in the order C 1 Red network cable patch cable D 1 Blue network cable crossover cable E 1 Screwdriver F 1 Plug for SMACOM 1 plug 1 connector shell 1 cable tie G 10 Jum...

Page 20: ...ype Label You can identify the Sunny WebBox using the type label The type plate can be found on the back of the enclosure Firmware Version The firmware version can be found in the user interface of th...

Page 21: ...tings The Sunny WebBox internal memory can retain the accumulated data for approximately 2 days Off Data transmission is deactivated SMACOM flashes green The Sunny WebBox is communicating with a devic...

Page 22: ...lows green Sunny WebBox is ready for operation POWER glows green Sunny WebBox has power Off Sunny WebBox does not have power Item Description A Connection for the plug in power supply B Jumper socket...

Page 23: ...of the LEDs on the Network Connection Item LED Condition Meaning A Speed On 100 MB connection speed Off 10 MB connection speed B Link Activity On Connection Link established Flashing The Sunny WebBox...

Page 24: ...31 F 55 C The maximum cable length of the entire RS485 communication bus is 3 937 ft 1 200 m The maximum permitted network cable length is 328 ft 100 m per segment The maximum permitted telephone cabl...

Page 25: ...s glow green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds IF the SYSTEM or POWER LEDs do not glow green refer to section 14 Troubleshooti...

Page 26: ...elect Start 3 Enter ncpa cpl in the search field and press Enter The Network connections window opens 4 Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN...

Page 27: ...e computer network settings after configuration of the Sunny WebBox 8 Enter the following static network settings for the computer in the Internet Protocol Version 4 TCP IPv4 Properties window Check t...

Page 28: ...he General tab select Properties The Local Area Connection Properties window opens 5 Mark Internet protocol TCP IP and select Properties The Internet Protocol TCP IP Properties window opens 6 Note the...

Page 29: ...ser group allows the user to read all display relevant information such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any pla...

Page 30: ...bleshooting page 80 3 Log in as Installer Upon delivery the password for the installer is sma Enable JavaScript in the web browser The Sunny WebBox user interface needs JavaScript in order to be able...

Page 31: ...ocal network see section 15 1 Allocating an IP Address in a Local Network page 84 4 Enter the subnet mask of your network in the Subnet mask field Normally you can find this information in the router...

Page 32: ...e up to 90 seconds IF the SYSTEM or POWER LEDs do not glow green refer to section 14 Troubleshooting page 80 The user interface of the Sunny WebBox is now available via the new IP address Recommendati...

Page 33: ...e Modem Cable 1 Insert one plug of the supplied modem cable into the Sunny WebBox modem connection 2 Connect the Sunny WebBox to the telephone connection Recommendations for telephone network cabling...

Page 34: ...SWebBox BUS eng 111033 User Manual RJ11 socket Insert the end of the modem cable into the RJ11 socket Check whether the Sunny WebBox is connected to the telephone network You can now configure the mo...

Page 35: ...ld select yes This allows the establishment of a remote data transmission connection to the Sunny WebBox 4 Enter the telephone number of your Internet Service Provider ISP in the ISP telephone number...

Page 36: ...m 50 inverters 6 8 1 Connecting the Sunny WebBox to a Sunny Central The Sunny WebBox is connected to the Sunny Central via Ethernet Configure the Sunny WebBox for the local network and connect the Sun...

Page 37: ...e sleeve of the RS485 communication cable on the side of the WebBox by 1 1 2 in 40 mm 3 Remove shielding until flush with cable sleeve 4 Strip approx 1 4 in 6 mm of the insulation from the ends of the...

Page 38: ...lug connector Observe the assignments of the insulated conductors in the RS485 communication bus 6 Shorten unused insulated conductors until flush with cable sleeve 7 Place the plug on the bottom half...

Page 39: ...he terminals snap together 9 Insert the plug connector into the SMA COM socket of the Sunny WebBox 10 Check whether jumpers are connected to J1B and J1C on the Sunny WebBox SMA COM connector The jumpe...

Page 40: ...he SMA COM connection The jumper is mounted upon delivery If the Sunny WebBox is located at one of the two ends of the RS485 communication bus a jumper must be inserted in J1A If no jumper is plugged...

Page 41: ...the wall 1 Determine the mounting location taking into consideration the mounting installation location requirements 2 Use the supplied drilling template to determine the position of the Sunny WebBox...

Page 42: ...ting the Sunny WebBox on the top hat rail 1 Hook the two lower brackets of the Sunny WebBox onto the lower edge of the top hat rail 2 Press the Sunny WebBox upwards and snap it into the upper brackets...

Page 43: ...uage field 4 Enter the password in the Password field 5 Select Login The Sunny WebBox start page opens Enable JavaScript in the web browser Enable JavaScript in your web browser If JavaScript is not e...

Page 44: ...SWebBox BUS eng 111033 User Manual 7 2 Logging out of the Sunny WebBox Always log out from the Sunny WebBox when you finish your work on the Sunny WebBox To do so select Logout If you only close the w...

Page 45: ...ware version of the Sunny WebBox can be viewed or used on every page The navigation bar is always available The submenu changes depending on which main menu item is selected On the start page of the S...

Page 46: ...interface shows the devices in the order in which they are connected to the data bus Device View In the device view the user interface shows all devices sorted by device type Device types are for exa...

Page 47: ...ll devices in a group To view all the devices of a specific type select the device type in the device view 8 1 4 Overview of a Single Device To view the data of one specific device select the device i...

Page 48: ...1 On the Sunny WebBox start page log in as installer 2 Select Plant Devices in the user interface 3 Select a device in the device view or structural view 4 Select the Parameters tab The Sunny WebBox l...

Page 49: ...Report The event report provides a log of the various events that occur in both the Sunny WebBox and the devices connected to the Sunny WebBox For example information on file uploads to Sunny Portal...

Page 50: ...d and power output In addition Sunny Portal can send useful reports via e mail Depending on your Sunny WebBox version you can transmit data to the Sunny Portal using a variety of connection types e g...

Page 51: ...ast Sunny Portal registration field The Sunny Portal password will be sent to the entered e mail address The Sunny WebBox data transmission to Sunny Portal is configured On the WebBox Info page you ca...

Page 52: ...WebBox has been replaced with another Sunny WebBox The Sunny WebBox attempts to add a plant to Sunny Portal that is already registered Perform the following steps to adjust the plant identifier of th...

Page 53: ...the connection at regular intervals This usually happens every 24 hours When you establish a new Internet connection your Internet provider will assign a new IP address to your network The Sunny WebBo...

Page 54: ...icating the user name and password according to following example ftp User name Password IP address For example when logging into the Sunny WebBox with the IP address 192 168 0 168 and the user name u...

Page 55: ...ter the data of your FTP server in the User name and Password fields 7 Set the upload frequency see section 10 6 Setting Data Upload page 67 8 Select Save The FTP push function is activated deactivate...

Page 56: ...ust settings of the FTP server and the Sunny WebBox If you have any questions ask your network administrator and repeat the connection test 12 Select Save The FTP push function is set and has been tes...

Page 57: ...n folder every day Each subfolder contains all the data collected by the Sunny WebBox on that particular day The Sunny WebBox will save further data onto the SD card once the SD card reaches its stora...

Page 58: ...ording in the user interface 2 In the Averaging over field select the time period over which the Sunny WebBox is to calculate the average 3 Select Save Data compression is now set 9 6 2 Displaying Ava...

Page 59: ...date in the New date field 6 Enter the current time in the New time field 7 Select Save The date and time are now set 10 1 2 Setting the Language 1 Select WebBox Settings System in the user interface...

Page 60: ...rface field 3 If SMA COM is selected click Save and continue with section 10 2 1 Setting SMA COM page 61 or If ETHERNET is selected click Save and continue with section 10 2 2 Setting ETHERNET page 62...

Page 61: ...protocols for data transmission The inverters have been using the data protocol SMA NET since the year 2000 Older inverters use the data protocol SUNNY NET The SMA NET and SUNNY NET data protocols ca...

Page 62: ...er If you would like to make the Sunny WebBox available in the Internet to allow for example direct access to the Sunny WebBox via the Sunny Portal you must configure a port redirection in your router...

Page 63: ...for HTTP access This port allows the web server of the Sunny WebBox to be accessed via the Internet 2 In the Webserver port field enter the port over which the web server of the Sunny WebBox can be r...

Page 64: ...Enable Modem Dialup With this function you can enable modem dialup via a dial up connection to the Sunny WebBox This setting does not affect how data is transferred to Sunny Portal via a modem You can...

Page 65: ...x Settings Modem in the user interface 2 Select Connection test A successful connection test means that all settings are correct If the connection test was not successful check the modem settings see...

Page 66: ...umbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 10 5 2 Change Password 1 Log into the Sunny WebBox in the appropriate user group 2 Select...

Page 67: ...s in each time window in the Maximum number of upload attempts per time window field 4 Select Save The data upload is set Changing the installer user group password The installer user group password c...

Page 68: ...n the Separator character field select the separator that is used to separate the content in the CSV file 8 In the Number format field select the desired number format 9 In the Timestamp format field...

Page 69: ...ating Automatic Data Retrieval from Error Memory 1 Select WebBox Recording Device memory in the user interface 2 To enable automatic retrieval of data from the error memory select yes from the Automat...

Page 70: ...ox reports error type events which persist for more than 30 minutes The Sunny WebBox does not send warning and disturbance type events by e mail Additional costs for notification in case of error Depe...

Page 71: ...st The Sunny WebBox sends a test e mail to the telephone number entered If the test e mail was not sent check your e mail inbox spam folder your local network settings see page 31 7 Select Save Notifi...

Page 72: ...nstall the firmware update between 12 00 a m and 4 00 a m The automatic firmware update function is activated on delivery 11 2 1 Enabling Automatic Firmware Update recommended 1 Select WebBox Settings...

Page 73: ...rts automatically The Sunny WebBox is again available via the user interface after a successful update procedure 5 Check whether the Sunny WebBox is available via the user interface 6 If the Sunny Web...

Page 74: ...tem A window containing a security question opens 4 Click Confirm The Sunny WebBox quits all programs and switches off the web server 5 If the POWER LED is green and all other LEDs are red disconnect...

Page 75: ...settings will be reset The Sunny WebBox is now reset to the delivery status The following settings will be reset Passwords or Network settings or All settings The Sunny WebBox is now reset to the del...

Page 76: ...t foot Only press the reset button when the Sunny WebBox is switched on 1 If the Sunny WebBox is mounted on a top hat rail remove it from the top hat rail If the Sunny WebBox is mounted directly to a...

Page 77: ...he reset button The Sunny WebBox is reset 11 6 Deleting Device Descriptions 1 Log into the Sunny WebBox as an installer 2 Select WebBox Info in the user interface 3 Select Delete device description Th...

Page 78: ...nal damage or dirt 12 2 Care NOTICE Damage or destruction of the Sunny WebBox due to ingress of liquids The Sunny WebBox is not waterproof Protect the Sunny WebBox from wet conditions To clean the Sun...

Page 79: ...the enclosure of the device slightly upwards and remove the Sunny WebBox from the rail 8 If the Sunny WebBox is mounted directly to a wall push the Sunny WebBox slightly upwards and remove it from the...

Page 80: ...eption for a proxy server Reset the network settings of the Sunny WebBox via the Reset button see section Resetting the Sunny WebBox Using the Reset Button page 76 Press and hold the reset button for...

Page 81: ...RS485 communication bus Make sure the RS485 cable is properly connected to the Sunny WebBox Check all connections see section 6 8 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 37 C...

Page 82: ...see section 9 4 FTP Push Function page 55 After an FTP download the Internet Explorer shows old Sunny WebBox data Given the way Microsoft Internet Explorer handles cache the Sunny WebBox may load outd...

Page 83: ...page 57 The SD card is not formatted with the FAT FAT 16 file system Format the SD card with the FAT FAT 16 file system The Sunny WebBox does not support SD cards with storage capacities of more than...

Page 84: ...see section 10 3 Ethernet Network page 62 1 If necessary remove the write protection of the SD card 2 Insert the SD card into the SD card slot of the Sunny WebBox see section 9 6 Saving Recorded Data...

Page 85: ...ebservice Port value 80 Settings Export Export WebBox Setting Meaning Version Sunny WebBox firmware version Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays true when...

Page 86: ...lNumber 150002132 SerialNumber MacAddress 00 40 AD 1E 08 54 MacAddress Created 2009 07 21T15 43 20 Created Version 1 50 Version OSVersion 1 26 OSVersion Info Setting Meaning Serial number Sunny WebBox...

Page 87: ...od 900 Period TimeStamp 2010 06 23T16 30 38 TimeStamp MeanPublic MeanPublic WebBox Setting Meaning Info Information Created Date of generation Culture Language MeanPublic Data of the mean values Key N...

Page 88: ...ion Configure dial up connection 7 If there is a checkmark in the Use a proxy server for LAN box click Advanced 8 Add 192 168 at the end of the entry in the Do not use proxy server for addresses begin...

Page 89: ...via ISDN A window for entering the connection name opens 6 Enter a connection name and select Next The Phone number to dial window opens 7 Enter the number of your Sunny WebBox and select Continue Ent...

Page 90: ...with 2 GB of memory SD Card 2 GB 16 2 RS485 Communication Cable With the RS485 communication cable you can connect the Sunny WebBox to the RS485 communication bus Order number for SMA communication c...

Page 91: ...air humidity 5 95 non condensing Degree of protection NEMA 1 IP20 Degree of protection according to IEC 60529 Mounting location Indoors Inverters other than Sunny Central RS485 maximum 50 inverters Su...

Page 92: ...User Manual 17 2 Plug in power supply units CINCON TRG30R 120 Mechanical Data Voltage supply Width x height x depth 4 1 4 in x 2 1 4 in x 1 5 1 in 107 8 mm x 57 5 mm x 33 5 mm Weight 10 32 55 oz 300...

Page 93: ...r in a particular plant If this device causes serious disturbances to radio or TV reception that can be identified by switching the device on and off the user will be required to rectify the disturban...

Page 94: ...tween Sunny WebBox and the inverters Type and serial numbers of the inverters connected to the plant If you need to send in the Sunny WebBox be sure to remove the SD card from the SD card slot of the...

Page 95: ...SMA America LLC Legal Restrictions User Manual SWebBox BUS eng 111033 95...

Page 96: ...4 NFSJDB XXX 4 NFSJDB DPN...

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