Event number
Message, cause and corrective measures
8001
Derating occurred
The inverter has reduced its power output for more than ten minutes due to ex-
cessive temperature.
Corrective measures:
• Clean the cooling fins on the rear of the enclosure and the air ducts on
the top using a soft brush.
• Clean the fans (see Section 10.3, page 51).
• Ensure that the inverter has sufficient ventilation.
8101 to 8104
Communication disturbed
The cause must be determined by the Service.
Corrective measures:
• Contact the Service.
8204
AFCI self-test failed
The cause must be determined by the Service.
Corrective measures:
• Contact the Service.
8206
Electr. arc detected > Please confirm by tapping
The inverter has detected an electric arc and was recommissioned after a dis-
connection. By tapping, you are confirming that you have repaired any possi-
ble damage to PV modules, cables or plugs in the PV system.
Corrective measures:
• Tap on the enclosure lid within ten seconds of the message appearing in
order to recommission the inverter.
8708
Timeout in communication for active power limitation
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the active power will be
limited to the set percentage value of the inverter nominal power.
Corrective measures:
• Ensure that the connection to the system manager (e.g.
Sunny Home Manager) is intact and that no cables are damaged or that
no plugs have been pulled.
8709
Timeout in communication for reactive power spec.
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the reactive power will
be set to the set value.
Corrective measures:
• Ensure that the connection to the system manager (e.g.
Sunny Home Manager) is intact and that no cables are damaged or that
no plugs have been pulled.
10 Troubleshooting
SMA Solar Technology America LLC
Installation Manual
49
STPTL-US-10-IA-xx-17
ENGLISH
Summary of Contents for SUNNY TRIPOWER 12000TL-US
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