SKAARHOJ Eth-SDI Link
Controller does not show up under Port in Firmware Application
If the controller doesn’t show up under ports, try these things first:
• Make sure you have attached your controller with a micro USB cable to your computer. Check the
micro USB is fully inserted into the USB plug on the controller
• Is the controller turned on?
• Reboot you computer
• Change the USB cable for another one
• Avoid using USB adapters to eliminate point of failures
• Try to use a different USB port on your computer
• Boot the controller in config mode: Disconnect the controllers power, then hold the config button
under the power plug down with a pen tip, power on the controller and hold the button until it lights
blue, then release.
If none of the above brings up the USB port, you may try this procedure
but only after clearing it with
the SKAARHOJ support team!
:
• Locate the small hole just below the config button
• Power on the controller and press this tiny button for a second and release. You may repeat this.
(Pressing this button while the controller is on should reset it completely).
• Turn off the controller, then turn it on again. Now you should see the USB port in the firmware
application.
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