16
Customer handling: Card without PIN
1.
The amount is shown.
2.
Depending on the card type, it must be inserted in the chip card reader,
held up to the contactless reader or pulled through the magnetic swipe
reader. If the customer uses the wrong reader for his or her card, that
person is instructed to use the proper reader.
2a
(TIP)
1
If the TIP function is activated, after the original amount is confirmed,
the option of entering a tip is also offered and confirmed by pressing <OK>.
If the guest does not wish to give a tip, he/she can continue without
entering an amount by pressing <OK>.
Tip:
2b
(DCC)
2
The customer chooses whether he or she wants to pay with DCC or in the
local currency.
1. CHF
100.00
3
3
.
6
6
R
U
E
.
2
Choice?
ex. rate:
1.463486
3.
The amount is shown. Confirm the amount with <OK>.
4.
Payment is recorded and authorized online if necessary.
5.
Remove the card.
6.
The sales slip is printed out.
The sales slip must be signed by the customer.
7.
If a copy is desired
→
press 1.
If no copy is desired
→
press 2.
If no button is pressed, the copy will be automatically printed out
after 10 seconds.
1 : Copy
or
2 : No copy
1
This menu item is only shown if TIP is activated. This function is only activated for hotels and restaurants by the card organiza-
tions. In addition to the adjustments in the payment procedure, this modification also has an impact upon the payment receipt
and the daily closing printout.
2
This menu item is only shown if DCC is activated. The terminal automatically recognizes if the card is one that is in a DCC-capa-
ble foreign currency and automatically chooses DCC. Otherwise, the transaction will be processed in CHF/EUR. If the cardholder
prefers to make a transaction in CHF/EUR, this can be selected with the “CHF/EUR” function button. As soon as the card has
been read in, CHF/EUR can no longer be selected!
After the cashier enters the amount, the cus-
tomer is prompted by the terminal to use his or
her card.
Depending on the card type, the two following
procedures are possible:
– Customer handling: card without PIN.
– Customer handling: card with PIN (see p. 17).
