Sirius XM RAdio Snap!, User Manual

Page: 37 / 46

37
Troubleshooting
If you see this on the screen:
Try this:
Courtesy Period Ended
• The 5 day Courtesy Period included with your Snap!
has ended. Call the number shown on the screen to
subscribe. Also refer to “Subscribe” on page 24.
If this happens:
Try this:
You do not receive all the
channels to which you subscribed
• Ensure that you have subscribed by following the
steps in “Subscribe” on page 24.
• Go to www .siriusxm .ca and follow the instructions
to refresh your activation signal.
• Call 1-877-438-9677 for more assistance.
Audio fades or has static when
listening
• Check all cables for a firm and secure connection.
• If you are using
PowerConnect to listen via your
vehicle’s FM radio, and the problem persists,
it most likely is interference from another
commercial or broadcast FM station. You will need
to find an unused or available FM channel in your
area. Refer to step 1 in “Option 3:
PowerConnect
Installation Instructions” on page 22.
• If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the audio
using the Aux In Cable or a Cassette Adapter.
(Refer to page 21 and page 22.) If you cannot
use those solutions, consider using an FM Direct
Adapter. (Refer to page 20.)