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36
Troubleshooting
Display
What it means
Your result is below the
measurement limit, which is less
than 20 mg/dL or less than 1.1
mmol/L.
Your result is above the
measurement limit, which is
higher than 600 mg/dL or higher
than 33.3 mmol/L.
Low battery power.
Meter is out of the required
testing temperature range
Move meter, strip and control
solution to appropriate place. Wait
at least 30 minutes and test again.
Replace the batteries immediately.
Use a new test strip to test again, if
meter still display “LO”, call
healthcare professional immediately.
Use a new test strip to test again, if
meter still display “HI”, call
healthcare professional immediately.
What to do
Display
What it means
Test method error: insert strip into
meter after apply sample to strip.
Used test strip
Expired test strip or damped
test strip
Test strip exposed to air more
than 3 minutes.
Use a new test strip to test again.
Use a new test strip to test again.
Use a new test strip to test again.
Parameter error.
Call Customer Service at
+86-731-89935581/
+86-731-89935582
or contact your local dealers.
Insert test strip into meter before
apply sample to strip.
What to do
Summary of Contents for Safe-Accu
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