21
ENGLISH
TROUBLESHOOTING
Before contacting the service, review this list which includes common incidents
that are not result of a defect in the device.
Problem
Possible Cause
Solution
The unit doesn’t oper-
ate
No power supply
Connect to a function-
ing outlet and switch on
the device.
Water full indication
fl
ashes
Drain water tank and
reset your setting or
replace the water tank
to the right place.
Room temperature is
under 5 degrees or
above 35 degrees
Self-Protection is
designed to protect the
unit. The device won’t
work under such tem-
perature.
Timer function is active.
Deactivate Timer func-
tion.
The dehumidifying
function does not work
or the unit turn on / off
frequently
Is the air
fi
lter clogged?
Read the “Air
fi
lter” part
of the manual.
Is the door/window
opened?
Close the door / win-
dow.
Is the unit close to any
heat sources?
Remove the unit to a
cool place.
Is the intake duct or
discharge duct ob-
structed?
Remove the obstruction
from the discharge duct
or intake duct.
Operation is noisy
Is the unit tilted or un-
steady?
Place on a stable sur-
face (less vibration).
Is the air
fi
lter clogged?
Read the “Air
fi
lter” part
of the manual.
The screen shows E1
Humidi
fi
er sensor is
damaged
Change the humidity
sensor.
