SECTION SIX
TROUBLESHOOTING GUIDE
PROBLEM
❏
Lamp stays ON all the time at
night.
❏
PIR keeps activating for no
reason / at random.
SOLUTION
The unit may be suffering from false activation. Cover the
sensor lens completely with a thick cloth. This will prevent the
sensor from "seeing" anything. If the unit now switches off
after the set time duration and does not re-activate, this
indicates that the problem was caused by false activation. The
problem may be solved by slightly adjusting the
direction/angle of the sensor head (see previous section).
Check LED status:-
If a single LED is constantly visible, the unit is in Time Control
Mode and will illuminate until dawn or until reset to Sensor
Control Mode.
To reset to Sensor Control Mode, switch the internal
switch/circuit breaker off/on within one second.
Sensor Control Mode is indicated by scrolling LEDs from Left
to right.
If a single flashing LED is visible, Time Control Mode has
been selected. Switch the internal wall switch/circuit breaker
off/on with one second and the unit will return to Sensor
Control Mode. The light will illuminate only when motion is
detected.
Sensor Control Mode is indicated by scrolling LEDs from Left
to right.
You may not be allowing the unit time to complete it's
warm-up period. Stand well out of the detection range and
wait (the warm-up period should never exceed 1½ minutes).
Occasionally, winds may activate the sensor. Sometimes
passages between buildings etc. can cause a "wind tunnel"
effect.
Ensure the unit is not positioned so as to allow detection of
cars/people using public thoroughfares adjacent to your
property.
In the event of the cover glass shattering, do not replace with normal household glass.
Contact the Simx helpline for replacement details.
If you experience problems refer to Troubleshooting Guide.
If problems still exist, do not immediately return the unit to store.
Telephone the Simx Customer Helpline
NZL: 64 9 259 1662 Weekdays 9.00am – 5.00pm
Email: [email protected]
Website: www.simx.co.nz
Email: [email protected]
Website: www.simxlighting.com.au
Qualified Customer Support Co-ordinators will be on-line to assist in resolving your query.
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