Simpson
Troubleshooting
19
Description
Not filling with
water
Flood
Draining problem
Loss of water,
while washing
Water level problem
Motor fault
Customer action (Summary)
If problem remains, call Service.
If not, call Service.
If problem remains, call Service.
Otherwise, touch “Start/Hold To Pause” to continue the wash.
Wait, this fault may clear itself. If not, touch the PROGRAM
“Start/Hold To Pause” button to drain the wash bowl.
“Start/Hold To Pause” button to drain the wash bowl.
If this problem is repeated, call Service.
Wait, this fault may clear itself. If not, touch the PROGRAM
You may have to touch “Start/Hold To Pause” to commence
draining.
If this problem is repeated, call Service.
E30
E20
E30
Lid lock fault
E40
E50
Display Code
SELECTOR to Drain & Spin ( ) symbol, then touch
SELECTOR to Drain & Spin ( ) symbol, then touch
If you are having a problem with your washing machine, make sure you have followed ALL of the
instructions on this page and the previous page before calling for service.
Other Diagnostic Help and A Guide for When You Should Call for
Service
If problem remains, call Service.
You may have to set the washing machine to PAUSE by press
and hold the “Start/Hold To Pause” button for 1.2 seconds
then press the lid for awhile and touch “Start/Hold To Pause”
to start the machine again.
Lid cannot lock (on drain and spin process) or unlock (after
finished wash).
Make sure both wall taps are on and hose filters are not
blocked. Raise drain hose if water is flowing out of drain hose.
Touch “Start/Hold To Pause” to re-start wash.
If the water is pouring onto the floor, turn OFF both wall taps.
Wait a few minutes to see if the fault is corrected.
Wait a few minutes to see if the fault is corrected.
If not, set the washing machine to PAUSE by press and hold
the “Start/Hold To Pause” button for 1.2 seconds then check
the drain hose for blockage. Touch “Start/Hold To Pause” to
continue the wash.
If water level in wash bowl is low and water is flooding the
floor, touch the PROGRAM SELECTOR to Drain & Spin ( )
symbol, then touch “Start/Hold To Pause” button.
Should this make things worse, press the POWER switch off
and call Service.
