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SimpliSafe RI7GE910, Setup Manual, Page: 16 / 32

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SimpliSafe RI7GE910 Setup Manual Download Page 16

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance

14

Step 2. 

Personalize Settings 

By default, your PIN has been 
set to 1234.  Change this to a 
new 4-digit number when the 
keypad prompts you. 

Select “PINs” in the keypad 
menu to change your Master 
PIN or add additonal PINs to 
your account.

B.  Change your PIN

In the event of an emergency, professionally trained operators will 

contact you and dispatch the authorities. This service is not available 

until you activate your subscription.

 

Use our mobile app to activate your 

subscription or visit: 

simplisafe.com/activate

 

A.  Activate your Alarm Monitoring Service

Some police and fire departments may require you to have an alarm permit or 

license.  Please contact your local police and fire department for details (do not dial 

911 for this).  You can also find permitting information that SimpliSafe has on file for 

your location by clicking the “Permit Information” link in your online account.

After you activate your subscription, your system will be in Practice 
Mode for 3 days while you get used to using your alarm. The alarm 
will function normally, but you will not receive emergency dispatch.  
After 3 days, you will be notified that your Dispatch Service is live. 

Tip:

Write your Base Station serial number here 
so you have it handy during activation: 

Tip:

Summary of Contents for RI7GE910

Page 1: ...visit www simplisafe com or call 1 888 95 SIMPLI 957 4675 for additional assistance A Follow this guide or download the SimpliSafe app for easy installation S E T U P G U I D E ...

Page 2: ...ional assistance Welcome to SimpliSafe Personalize Settings Step 2 Test Your System Step 3 For FAQs and troubleshooting see pages 18 21 Install your System 1 13 Step 1 14 15 16 For details on your 3 Year Warranty see page 22 For tips on using your system see page 17 B ...

Page 3: ...ors and windows Water Sensor Near water heater Motion Sensor On a shelf or adhere 4 5 ft high in a corner Smoke Detector Near sleeping areas Keypad Next to front door Below are suggested locations for installation of SimpliSafe sensors If you find that you need additional sensors purchase more online at SimpliSafe com alarm sensors Master bedroom Panic Button CO Detector Near sleeping areas Camera...

Page 4: ...olled by a light switch which could accidentally cut power to the Base Station It s the control center of your system communicating with all of your wireless sensors It can connect to wifi and has a built in cellular alarm transmitter that will send us your alarm signals when you activate your SimpliSafe alarm monitoring service see page 14 For a UL 985 installation you must always secure the powe...

Page 5: ...Information about your Keypad Your alarm system has 3 modes Away Home and Off Turn your alarm on by putting it in Away or Home Mode Turn your alarm off by putting it in Off Mode Before applying the adhesive tape make sure the surface is clean and dry For the most reliable wireless connection install the Keypad 10 100 ft from the Base Station Your default PIN is 1234 We ll help you change that when...

Page 6: ...y ll ignore any movement underneath them By default all Motion Sensors will be active in the Away Mode only Put the alarm in the Home Mode and you can move freely about your home without setting off an alarm Your Motion Sensor looks straight ahead and 90 to the left and right It also looks downward at a 45 angle Mount it in a corner for maximum coverage of your room Avoid placing the sensor near a...

Page 7: ...t away from the windows you d like to protect Helpful Information about your Glassbreak Sensor Glassbreak Sensors are programmed to listen for the specific frequency of glass breaking Avoid placing your Glassbreak Sensor in the kitchen as glasses knocking into each other could trigger a false alarm Curtains can dull the sound of glass breaking If your windows are covered in heavy curtains place yo...

Page 8: ... apart when the door or window is closed When the door or window is closed the magnet should be within 2 inches of the sensor and aligned between the grooves Test the alignment before you adhere each piece The blue light should flash once when the door or window opens and twice when it closes Adhere the sensor on the door and the magnet on the doorframe or the other way around There is no right si...

Page 9: ...ons Remove the battery activation strip Adhere the Panic Button to a wall Most people install one in their master bedroom Helpful Information about your Panic Button To trigger a panic alarm firmly press your Panic Button for 2 full seconds Install the Panic Button within easy reach in your master bedroom Tip ...

Page 10: ...on within 100 ft of the Base Station Outdoor Installation Install within 100 ft of your Base Station Slip the backing bracket off of your Siren and use the included screws to mount the backing under an eve or an awning Then slide the Siren back onto its backing Helpful Information about your Siren Be cautious when testing your Siren Prolonged exposure can cause hearing damage Install in a central ...

Page 11: ...or garage or bathroom with a shower Make sure to place Smoke Detectors near your sleeping areas For maximum protection place one on each level of your home Push the Smoke Detector against the mounting bracket and rotate it clockwise until it snaps into place Pull gently on the detector to make sure it s securely attached This detector is for household use only There are local laws that apply to Sm...

Page 12: ...gainst the mounting bracket and rotate it clockwise until it snaps into place Pull gently on the detector to make sure it s securely attached This detector is for household use only There are local laws that apply to CO Detectors Please refer to the information included in the detector box and consult with your local fire department regarding any requirements Do not install near your furnace stove...

Page 13: ... heater or washing machine You can place a Water Sensor in the drip pan of your water heater Near bathroom plumbing to detect any leaks overflows or broken plumbing Most homeowners insurance companies will give you an extra discount for having Water Sensors installed Contact your insurance agent for details Tip Tip Tip Your Water Sensor does not need to be adhered but if you choose to adhere it us...

Page 14: ...t Most homeowners insurance companies will give you an extra discount for having Freeze Sensors installed Contact your insurance agent for details Consider placing one close to exposed plumbing vulnerable to bursting during a freeze such as in bathrooms and kitchens Place near your home s main thermostat to track household temperature Avoid your boiler room which may stay warm long after a furnace...

Page 15: ...me Usually it s a front or back door Thread the Micro USB through the camera stand before inserting it into the camera port With the Alarm Recording plan 5 mo cameras will capture a 5 minute recording if your alarm is triggered and a 30 second recording when your system is armed or disarmed or there is a secret alert When your camera is all set up the top status light will be blue A smaller red li...

Page 16: ... or visit simplisafe com activate A Activate your Alarm Monitoring Service Some police and fire departments may require you to have an alarm permit or license Please contact your local police and fire department for details do not dial 911 for this You can also find permitting information that SimpliSafe has on file for your location by clicking the Permit Information link in your online account A...

Page 17: ...inutes and send an alert signal to our Emergency Dispatch Center You must activate your service in your online account for this service to function Upon receiving the signal the Dispatch Center will attempt to contact you If it was a false alarm and you provide your previously chosen Safe Word no authorities will be dispatched If it is a true emergency or if they are unable to reach you they will ...

Page 18: ...g then wait 15 seconds Re enter the room and the Base Station will say Motion Sensor Glassbreak Sensors Press Test Button on the top of the sensor then clap your hands loudly near your windows The light on the sensor will turn on for 3 seconds and you will hear Glassbreak Sensor from the Base Station Entry Sensors Open and close protected doors and windows The Base Station will say Entry Sensor to...

Page 19: ...entry delay before the alarm siren sounds and the Dispatch Service is notified Modes Turn your Alarm OFF Turn your Alarm ON Away Mode Home Mode Use this mode when you are leaving All of your sensors including Motion Sensors will be active Close all doors and windows Press away on your Keychain Remote or Keypad You have 60 seconds to exit before the alarm is active Tip To cancel during the exit del...

Page 20: ...t Without the Emergency Dispatch Service only the alarm siren will sound and no authorities will be called The SimpliSafe Emergency Dispatch Service is easy to set up and can be canceled at any time What if I have a door or window open when I turn on the alarm Your SimpliSafe alarm will warn you that a door or window is open when you turn the alarm on Open doors or windows will not be protected un...

Page 21: ...ions on page 4 Make sure that a rattling window or door does not trigger an Entry Sensor Each magnet should be as close as possible to the grooves on the Entry Sensor If you re still having trouble with false alarms please contact SimpliSafe How can I test my Emergency Dispatch Service After your 72 hour Practice Mode is over select Test Mode in your keypad menu and follow the prompts This will ca...

Page 22: ... additional sensors visit www SimpliSafe com alarm sensors to purchase more A total of 41 components may be used with your system In menu select devices Find the device you d like to remove in the list and select it with the right rocker Scroll to the bottom of the list and select the option remove with the right rocker Press off to exit the menu ...

Page 23: ...the sensor and Base Station closer together or replace the sensor s battery If the sensor displayed on your Keypad is not one of your sensors or it is not installed remove that sensor from your system page 20 Power Outage Your Base Station will function as usual for 8 hours on its rechargeable backup battery If your home has not lost power make sure the wall plug is securely inserted into your pow...

Page 24: ...E ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO CUSTOMER SimpliSafe does not represent that the System may not be compromised or circumvented that the System will prevent any personal injury or property loss or that the System will in all cases provide adequate warning or protection Customer understands that the System may be interrupted circumvented unavailable for a limited or extended time p...

Page 25: ...or a guarantee that such will not occur or that there will be no personal injury or property loss as a result BY AGREEING TO THESE TERMS CUSTOMER IS RELEASING EACH SIMPLISAFE PARTY AS DEFINED ABOVE ON CUSTOMER S BEHALF AND ON BEHALF OF ALL OTHERS WHO MAKE CLAIMS UNDER THE TERMS OF SALE FROM ALL LOSSES AS DEFINED ABOVE ARISING OUT OF OR IN CONNECTION WITH DUE TO OR CAUSED IN WHOLE OR IN PART BY ANY...

Page 26: ...rties If the parties do not reach such a solution within a period of 60 days then upon notice by either party to the other such Dispute shall be finally settled by arbitration administered by the American Arbitration Association AAA in accordance with the provisions of its Consumer Arbitration Rules Once the Dispute is submitted to the AAA for arbitration and each party pays the appropriate filing...

Page 27: ...arising out of or in connection with due to or caused in whole or in part by emergency conditions All claims actions or proceedings against SimpliSafe must be commenced in court within one 1 year after the cause of action has accrued without judicial extension of time or such claim action or proceeding is barred The time period in this paragraph must be complied with strictly Unless otherwise expr...

Page 28: ... it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please conta...

Page 29: ...this equipment must be tested immediately after installation and periodically thereafter according to the enclosed test instructions page 7 and 11 Caution This equipment cannot report an alarm through a telephone line when other equipment telephone answering system computer modem etc connected to the same phone line is in use Caution Please verify periodically that components remain firmly adhered...

Page 30: ... One path of escape should lead to the door that permits normal exit from the building The other may be a window should your path be impassable Station an escape ladder at such windows if there is a long drop to the ground Sketch a floor plan of the building Show windows doors stairs and rooftops that can be used to escape Indicate escape routes for each room Keep these routes free from obstructio...

Page 31: ...visit www simplisafe com or call 1 888 95 SIMPLI 957 4675 for additional assistance 29 Notes ...

Page 32: ... www simplisafe com or call 1 888 95 SIMPLI 957 4675 for additional assistance 30 SimpliSafe Inc 294 Washington Street Boston MA 1 888 957 4675 SimpliSafe com Owners Manual version 4 0 2017 Printed in China ...

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