Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-
263-2629 for assistance.
TROUBLESHOOTING
GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Surface elements not
functioning properly.
The surface elements are not
plugged in solidly.
With the controls off, check to make sure that the
surface element is plugged completely into the
receptacle.
The surface element controls are
improperly set.
Check to see that the correct control is set for the
surface element you are using.
The drip pans are not set securely in
the cooktop.
With the controls off, check to make sure the drip
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
Oven will not work.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely
inserted in the electrical outlet.
Make sure that the electrical plug is plugged into a
live, properly grounded outlet.
Oven control is improperly set.
See the
Using the oven
sections.
Food does not broil
properly.
Oven control is improperly set.
Make sure you turn the knob all the way to the
BROIL
position.
Improper shelf position is being used. See the
Broiling Guide.
Cookware is not suited for broiling.
Use the broiling pan and grid that came with your
range.
Aluminum foil used on the broiling
pan and grid has not been fi tted
properly and slit as recommended.
See the
Use of aluminum foil
section.
Food does not bake or
roast properly.
Oven control is improperly set.
See the
Using the oven for baking or roasting
sec-
tion.
Shelf position is incorrect or the shelf
is not level.
See the
Using the oven for baking or roasting
sec-
tion.
Necessary preheating was not done.
See the
Using the oven for baking or roasting
sec-
tion.
Incorrect cookware or cookware of
improper size is being used.
See the
Using the oven for baking or roasting
sec-
tion.
Oven light does not
work.
Light bulb is loose.
Tighten or replace the bulb.
Switch which operates the light is
broken.
Call for service.
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