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A Two Year EU Warranty is available to the original owner;
make sure you hold onto your receipt.
Warranty
A Two Year Warranty is offered exclusively
to the original purchaser of a Simple Audio
product and is not transferable whether
upon the subsequent sale of a Simple
Audio product by you or otherwise. No
registration is required. You must however
present your original, dated Simple Audio
sales receipt or other proof of purchase if
warranty is required.
1. What is included in this Two Year
Warranty?
If a Simple Audio product is defective in
normal domestic use due to a fault in
materials or workmanship Simple Audio
(“Simple Audio”) will at its discretion either
regulate, adjust, repair or replace it free
of charge, within a reasonable time after
such product is returned to Simple Audio’s
address as detailed below. This Two Year
Warranty covers the cost of parts and
associated labour required to correct such
defects in materials and workmanship
intimated to your retailer or Simple Audio
during a period of Two (2) Years from the
original date of purchase.
2. What is excluded from this Two Year
Warranty?
This Two Year Warranty does
NOT
cover:
a) damage to Simple Audio products while
in possession of a shipper, retailer, or
consumer and not caused by defects in
materials or workmanship;
b) damage to Simple Audio products arising
due to or from normal wear and tear;
c) damage or defects caused by abnormal
or unreasonable use (including repairs or
alterations of products by a person other
than Simple Audio or its nominated repair
centres);
d) damage, defects, deterioration,
malfunction or failure to meet performance
specifications resulting from:
(i) accident, acts of nature, misuse, abuse,
neglect or unauthorised product
modification
(ii) improper installation, removal or
maintenance, or failure to follow instructions
supplied with the product
(iii) repair or attempted repair by any person
not authorised by Simple Audio to repair
the product
(iv) shipment of the product (claims to be
presented to your retailer to be passed on
to the carrier)
(v) any cause other than a product defect
due to a fault in materials or workmanship
e) cleaning, initial set-up, check-ups with no
defects found, or charges incurred for
installation of the product;
f) any product on which the serial number
has been defaced, modified or removed;
g) accessories, including but not limited to
cables, mounting hardware and brackets,
cleaning accessories, antenna and
detachable power cords;
h) any Simple Audio product purchased
outside the European territories comprising
the European Economic Area (ie the
member states of the European Union and
the European Free Trade Association).
3. What Simple Audio will do and pay
for if you qualify for this Two Year
Warranty cover and how Simple Audio
will provide the required service.
Simple Audio will pay for all parts and
labour covered by this Two Year Warranty.
You must pay all shipping charges if it is
necessary to return the product to Simple
Audio or your retailer. However, if the
required repairs etc. are covered by this
Two Year Warranty Simple Audio will pay for
the return shipping to any destination within
the European territories of the
European Economic Area. Whenever
warranty service is required you must
present the original dated sales receipt or
other proof of purchase.
4. How do you get service?
If you think that your product needs service,
contact your original retailer who will advise
you regarding packing your product if return
to his shop is required. Most simple faults
can be corrected by your retailer so do not
return your product to Simple Audio without
consulting your retailer or receiving approval
from Simple Audio.
5. Legal status
This Two Year Warranty is given without
prejudice to (and does not affect) your legal
or other rights as a consumer applicable in
any relevant territory.
Nothing herein shall be construed as an
express or implied warranty in respect of
the future performance of any Simple Audio
product (including any product or
replacement product which is regulated,
adjusted, repaired or replaced by Simple
Audio under this Two Year Warranty).