© 2008 Silicon Imaging, Inc Page 33
4.0 Troubleshooting FAQ
Why does the right-button mouse-click not stop recording the first time I press it
when I started a recording with the external trigger?
Starting a recording with the external trigger button requires two presses of the right-mouse
button if the right mouse button is configured for record stop/start. This is per-design and is
because the first click of the mouse is a macro that “starts” recording, and so the first click has
no action if recording was already triggered from an external source.
I’m trying to delete a large QuickTime or AVI file that is taking up room on my SI-2K.
The hard-drive space is not being recovered. What do I do?
SiliconDVR version 1.1 only supports the deletion of files less than 4GB in the current session.
In order to delete files that are greater than 4GB, first reboot the camera, and then delete the
large 4GB+ files in order to recover the hard-drive space.
A quick rule-of-thumb is that at Quality 4 setting, a 2K/24P file that is 4GB will be around 4
minutes long.
I’m playing back SIV files on a laptop hard-drive and the program is locking up. Why
is this happening?
Playing back SIV files from a hard-drive that is not fast enough to maintain real-time throughput
can cause SiliconDVR to hang, especially when the SIV file is allowed to loop. SIV playback
requires 70-100MB/sec continuous data transfer rates from the hard drive, depending on
resolution and frame rate.
What happens to preset timecode when I restart SiliconDVR?
Preset timecode will reset itself back to the original preset time when rebooting SiliconDVR.
Can I “Jam Sync” the SI-2K, or do I have to leave the LTC input device attached to the
SI-2K while in LTC Slave mode?
In order to avoid timecode inconsistencies, you must leave any LTC input device, such as the
Ambient ALL601, attached to the camera. Removing the device or using it in a “jam-sync”
fashion can lead to breaks in the timecode or repeated timecode values across multiple clips.
Why does the right-button mouse-click not stop recording the first time I press it
when I started a recording with the external trigger?
Simultaneous triggering of 3D-camera systems using an external trigger button is not accurate
when using cable assemblies. For frame-accurate triggering of dual cameras, the Silicon
Imaging 3D-sync box is required.
