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© 2008 Silicon Imaging, Inc                                                                                                                      Page 34 

My “Slave” computer system when running a 3D stereo application is randomly 
dropping frames.  What is going on? 

 
Faulty sync-signal cables can cause the “slave” SI-2K MINI head to appear to drop frames.  
These are actually “missed” frames because they did not receive a frame-trigger event from the 
“master” camera head.  To ensure the reliability of 3D-sync signals from the master-to-slave 
camera in 3D stereo productions, use the 3D-sync box from Silicon Imaging. 

 

Do the SATA drives on the SI-2K support hot-swapping? 

 
The SATA drives on the SI-2K do not support hot-swapping of the drive cartridges.  Doing so 
risks corruption to the file-system on the hard-drive.  
 

I did a “Set Black” operation, but after and hour or two, I’m seeing dead pixels again 
on the screen.  What’s happening? 

 
Temperature shifts on the SI-2K MINI camera head can cause dead or defective pixels that were 
originally mapped out to re-appear.  If this is the case, please re-do the black calibration by 
covering the lens and pressing SET BLACK.  For more information on the SET BLACK process, 
please visit the Silicon Imaging online FAQ. 
 

I’m trying to get the maximum resolution on the external monitors, but for some 
reason that seems to “lock up” SiliconDVR.  What is happening? 

 

Running the external display on the SI-2K beyond 1280x720, and the viewfinder beyond 
800x600, can cause a “slow-interface” condition where SiliconDVR is slow to respond to either 
touchscreen or mouse-panel input commands.  Response times can take up to 30 seconds. 
 

Why do I see RAM buffer overflows when I set my recording resolution for Quadlet or 
Bilinear? 

 

RAM buffer overflows will occur on the SI-2K when recording in 2K CineForm mode if “Hexlet” 
display mode is not used for recording (this applied for both 24P and 25P frame-rates).  The 
recommended configuration is to use Quadlet display mode for preview, and Hexlet display 
mode for recording. 
 

What is the setup for recording high-speed CineForm to disk?  How much recording 
time can I get? 

 
High-speed recording on the SI-2K is only supported in “burst” modes, meaning continuous 
recording is not possible without overflowing the RAM buffer, which will then properly close the 
file and end recording.  This happened because once the RAM buffer overflows, dropped frames 
will occur.  For continuous high-speed CineForm recording, please attach the SI-2K MINI to a 
2.8Ghz or higher Intel Core 2 Duo notebook system. 
 

Is QuickTime or AVI recording performance better under Windows? 

 
AVI encoding performance at the moment is better than QuickTime on the SI-2K.  This means 
that if you are experiencing RAM buffer overflows with QuickTime on the SI-2K, you should 
record directly to AVI files and then re-wrapping them losslessly to RAW CineForm QuickTime 
files using CineForm's HDLink utility.  Timecode and other metadata is preserved during the re-
wrapping process. 
 

Summary of Contents for SI-2K

Page 1: ... 2008 Silicon Imaging Inc Page 1 SI 2K Image Software Install Manual SiliconDVR Version 1 1 December 2008 Part 25436 ...

Page 2: ...loading 4 2 12 Prepare the USB Drive 5 2 2 Before You Boot 9 2 3 Using the Maintenance Tool 10 2 4 Troubleshooting 12 2 5 Touchscreen Calibration Drivers 13 3 0 SiliconDVR Installer PC Laptop Use 14 3 1 Minimum System Requirements 14 3 2 Installing SiliconDVR for Intel Pro1000 NIC s 15 3 3 Installing SiliconDVR for Generic NIC s 20 3 4 Uninstalling SiliconDVR 29 4 0 Troubleshooting FAQ 33 5 0 End ...

Page 3: ...s that will be used as the recorder for SI 2K Mini cameras The install instructions include those for systems with the following configurations Intel High Performance Pro 1000 NIC Generic Gigabit Ethernet NIC systems eg Marvell Yukon The installer includes all of the licensed software and drivers necessary for operation of the camera No additional licenses are required to operate the system A comp...

Page 4: ...iles over 3GB Deleting AVI QT files recovers hard drive space on indicators Auto licensing system for Iridas and CineForm QuickTime repair to recover files damaged during recording Time Code Integration QuickTime encoder now supports timecode for 25P in Final Cut Pro New support for the Ambient ALL 601 USB timecode reader Increased reliability and frame accuracy when in LTC Slave Mode Stereo 3D Su...

Page 5: ...h Speed CineForm modes 72 85 150P will only do burst record on SI2K before RAM overflow For continuous high speed shooting you can use PC Laptop QuickTime MOV requires more CPU overhead than AVI and will RAM buffer overflow at the highest quality settings Use Adaptive encoding or AVI format Touchscreen calibration settings are not preserved if the write filter is enabled The work around is to disa...

Page 6: ...pshot This is an exact image of the full camera system SiliconDVR application drivers and operating system As such any additions such as touchscreen calibration or custom looks are overwritten by the process The SI 2K Maintenance Tool uses a USB Flash Drive a thumbdrive or pen drive which has been loaded with a special version of the Linux operating system that allows the system to boot independen...

Page 7: ... at this time Please contact support siliconimaging com for ftp and password instructions 2 1 2 Prepare the USB Drive To create the Maintenance Tool you will need a USB flash drive at least 2GB and preferably 4GB The drive should be empty and preferably freshly formatted with a FAT32 file system Unzip the contents of the downloaded Maintenance Tool to the flash drive making sure that the files are...

Page 8: ...ware function on the Windows Taskbar to insure that the drive is properly written prior to unplugging it Please note that almost all recently manufactured flash drives from reputable manufacturers are compatible with the SI 2K s booting process but there are a few that may not work If you encounter problems in the following steps you may need to try a different kind of flash drive For maximum comp...

Page 9: ...the SI 2K If possible it s preferable to power the SI 2K from it s external power supply rather than a battery to help insure that nothing interrupts the maintenance processes Switch the power on The SI 2K will begin the first part of its normal boot process then control will switch over to the Maintenance Tool The booting process will take about a minute and during this you ll see a variety of in...

Page 10: ...d the appropriate image will be automatically selected A brief description of the snapshot along with the date of its creation is shown Press Restore Snapshot to begin Then click the large button now labeled START If you decide not to restore the snapshot prior to starting the process you may safety select CANCEL to abort the process and the system will perform a shutdown You should always use the...

Page 11: ...e switching off the power Although there are additional capabilities available via the Linux operating system that underlies the Maintenance Tool you should only use the options available via the Maintenance Interface unless directed otherwise by Silicon Imaging About 30 seconds after the shutdown process is initiated after a series of text messages from the operating system shutting down you will...

Page 12: ...pressing ESC two times 5 Go into the Integrated Peripherals On Chip IDE Devices and then set the On chip Serial ATA to Enhanced set the SATA mode to IDE and then set the SATA port speed to FORCE GEN I Then return to the Main BIOS Menu by pressing two times ESC 6 Select Save and Exit 2 4 2 CAMERA CONNECTION ERROR If the SI 2K system performs its reboot operation and enters SiliconDVR after a 2minut...

Page 13: ...hen re enable the protection While the FBWF is off be sure that the camera cannot lose power and is always shut down or rebooted under software control 1 Disable FBWF by selecting Disable FBWF and Reboot shortcut in the SI folder on the desktop 2 After the reboot perform the Touchkit calibration or additional device drivers 3 Enable FBWF by selecting Enable FBWF and Reboot shortcut in the SI folde...

Page 14: ...iliconDVR Installer is only to be used on computers meeting the minimum system requirements outlined below It is not for use on the SI 2K 3 1 Minimum System Requirements Windows XP SP2 32 bit SP3 32 bit Vista Business 32 bit Vista Ultimate 32 bit Note SiliconDVR 1 1 is not compatible with 64 bit versions of Windows Intel Core 2 Duo 2 33Ghz Processor of faster For Windows Vista suggested CPU proces...

Page 15: ...a normal NIC capable of receiving normal TCP IP network traffic such as email internet file sharing etc 2 Open the SiliconDVR Installer You will be greeted by the installer splash screen Press the Next button 3 When you reach the Select Components screen make sure that all three selections for CineForm Pleora eBUS and Pleora iPort are checked 4 Click the Next button and proceed with the installati...

Page 16: ...aunch Click though the next button and then when you arrive at the install screen press the Install button 6 After the CineForm Installer completes the Pleora iPort Vision Suite will being installation Click the Next button 7 Under the Setup Type window select the Complete choice for installation ...

Page 17: ...e will launch Click though the Next button until the driver is completed installing 9 After the eBUS driver has completed installation the installer will go back to the SiliconDVR installer splash screen 10 Once the SiliconDVR installer has completed you will be prompted to reboot the computer 11 Restart the computer ...

Page 18: ...ide the EbDriverTool you should see the active NIC on the computer available for installing the eBUS drivers on for use with SiliconDVR It should be listed as NIC Driver under the Driver field 14 Click on the Intel Pro 1000 NIC that will be used with SiliconDVR and then click on the Configure button 15 Inside the configuration window choose the GigE Link High Performance IP Device Driver choice ...

Page 19: ...driver installs close the configuration window 17 The NIC in the main EbDriverTool window should now read High Performance Driver in the driver field 18 Quit the EbDriverTool application and then reboot the computer 19 After reboot launch SiliconDVR ...

Page 20: ...n Network Neighborhood and going to properties 2 Right click on the Local Area Connection and go to properties 3 Turn off the Client for Microsoft Windows QoS Packet Scheduler File and Printer Sharing and on Windows Vista the IPv6 option 4 Click on the Internet Protocol Version 4 TCP IPv4 control and then the properties button 5 Disable obtaining and address over DCHP and manually set the IP addre...

Page 21: ...ess of the NIC 8 Right click again to re open the Local Area Connection by selecting the Properties setting again 9 Click on the Configure button and then in the driver settings window select the Advanced Tab 10 Click on the Jumbo Packets property and select the 9K packet size 11 If you NIC provides these properties next select the Receive Buffers property and set the number of buffers top 512 ...

Page 22: ...property and set the number of buffers to 512 13 Press Okay to exit the driver configuration dialog box and then Okay again to exit the Local Area Connection properties dialog box 14 Open the SiliconDVR Installer SiliconDVRSetup1 1 You will be greeted by the installer splash screen Press the Next button ...

Page 23: ... Inc Page 23 15 When you reach the Select Components screen make sure that all three selections for CineForm Pleora eBUS and Pleora iPort are checked 16 Click the Next button and proceed with the installation of SiliconDVR ...

Page 24: ...stalled the CineForm installer will launch Click though the next button and then when you arrive at the install screen press the Install button 18 After the CineForm Installer completes the Pleora iPort Vision Suite will being installation Click the Next button ...

Page 25: ...Under the Setup Type window select the Complete choice for installation 20 Once the iPort Vision Suite has completed installing the Pleora eBUS driver Suite will launch Click though the Next button until the driver is completed installing ...

Page 26: ...21 After the eBUS driver has completed installation the installer will go back to the SiliconDVR installer splash screen 22 Once the SiliconDVR installer has completed you will be prompted to reboot the computer 23 Restart the computer ...

Page 27: ...d launch the EbDriverTool exe 25 Once inside the EbDriverTool you should see the active NIC on the computer available for installing the eBUS drivers on for use with SiliconDVR It should be listed as NIC Driver under the Driver field 26 Click on the appropriate NIC that will be used with SiliconDVR and then click on the Configure button ...

Page 28: ... Universal Driver choice 28 After the driver installs close the configuration window 29 The NIC in the main EbDriverTool window should now read eBUS Universal Driver in the driver field 30 Quit the EbDriverTool application and then reboot the computer 31 After reboot launch SiliconDVR ...

Page 29: ... be stored there and move them to a safe location To uninstall SiliconDVR 1 x 1 Go into Program Files Pleora Technologies Inc Binaries and run the EbDriverTool 2 In the main window either the Pro1000 NIC with the High Performance driver or the generic NIC with the eBUS Universal driver should be visible in the Network Adapters panel Select the appropriate NIC and then select the Configure button ...

Page 30: ...iver field for either the Pro1000 or the generic NIC depending on what your machine was running should now read NIC Driver with a description of the manufacturer of the NIC in the Description field 5 Press the Exit button to quit the EbDriverTool You will be greeted by a window that asks you to reboot the system select No ...

Page 31: ...uite and then press the Uninstall or Remove button 7 After completely removing the eBUS Drivers Suite next select the GigE Link software and uninstall it 8 After removing the GigE Link software next select the SiliconDVR application in the window and uninstall it 9 After the SiliconDVR uninstaller has completed you will be greeted by a window asking you to reboot the system Select No ...

Page 32: ...iliconDVR go into Program Files Silicon Imaging Silicon DVR folder Check what folders are remaining after the uninstaller 11 Delete the bin folder and then check the data folder for any important files such as custom Look files or IRIDAS sources files found in both the data and the data iridas LUTs folder Remove any other files remaining and then delete the data folder 12 Delete the Silicon DVR fo...

Page 33: ...SIV files on a laptop hard drive and the program is locking up Why is this happening Playing back SIV files from a hard drive that is not fast enough to maintain real time throughput can cause SiliconDVR to hang especially when the SIV file is allowed to loop SIV playback requires 70 100MB sec continuous data transfer rates from the hard drive depending on resolution and frame rate What happens to...

Page 34: ...iewfinder beyond 800x600 can cause a slow interface condition where SiliconDVR is slow to respond to either touchscreen or mouse panel input commands Response times can take up to 30 seconds Why do I see RAM buffer overflows when I set my recording resolution for Quadlet or Bilinear RAM buffer overflows will occur on the SI 2K when recording in 2K CineForm mode if Hexlet display mode is not used f...

Page 35: ...mera on a laptop that is woken up from a sleep state will cause a connection error in SiliconDVR The work around is to make sure the camera is properly attached before the laptop is brought out of sleep mode and then after the laptop is fully up and running place the laptop back into sleep mode and then wake it again After the second sleep wake cycle SiliconDVR should successfully connect to the S...

Page 36: ...o exception Please verify features and functionality of Software prior to purchase using a Trial version if it is available 3 LICENSE RESTRICTIONS Except as expressly and unambiguously permitted by this Agreement You shall not sublicense modify alter reverse engineer disassemble decompile or create any derivative work of Software or remove any copyright notice watermark or proprietary legend conta...

Page 37: ...AGING DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SILICON IMAGING ITS DEALERS DISTRIBUTORS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE SILICON IMAGING S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY IS LIMITED TO THE 30 D...

Page 38: ...s rights with respect to such breach or any subsequent breaches Silicon Imaging expressly reserves the right to freely assign this Agreement and to delegate any of its obligations hereunder This Agreement shall be governed by and construed under New York law as such law applies to agreements between New York residents entered into and to be performed within New York The sole and exclusive jurisdic...

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