Ba_MH3211_en
Operating Manual MH 3211
page 12 of 14
10 Fault and System Messages
Display
Meaning
What to do?
Low battery power, device will only
continue operation for a short period of
time
Replace battery
Battery empty
Replace battery
Mains operation without battery: wrong
voltage
Check power supply, replace it when
necessary
No sensor connected
Connect sensor
Connected sensor or device defective
If 2nd sensor available, check if device is ok.
Return defective device/sensor to
manufacturer for repair
Value extremely out of measuring range
Check: right thermocouple selected.
No display or
confused
characters,
device does not
react on
keypress
Battery empty
Replace battery
Mains operation: wrong voltage or polarity Check power supply, replace it when
necessary
System error
Disconnect battery and power supplies, wait
shortly, then reconnect
Device defective
Return to manufacturer for repair
Err.1
Measured value above allowable range
Check: correct thermocouple selected.
Temperature not within sensor range?
-> measuring value to high!
Sensor defective
Return to manufacturer for repair
Err.2
Measured value below allowable range
Check: correct thermocouple selected.
Temperature not within sensor range?
-> measuring value to low!
Sensor defective
Return to manufacturer for repair
Err.3
Display range overflow
Check: value above 1999.9 -> too high to be
displayed
Err.4
Display range underflow
Check: value below -1999.9 (Tara?) -> too
low
Er.11
Value could not be calculated
A value, that is necessary for the calculation,
is not available (no sensor) or faulty (over- /
underflow
Calculation overflow happened
Choose different unit
Err.7
System error
Check allowed working temperature of the
device
Return to manufacturer for repair
11 Reshipment and disposal
11.1 Reshipment
All devices returned to the manufacturer have to be free of any residual
of measuring media and other hazardous substances.
Measuring residuals at housing or sensor may be a risk for persons or
environment
Use an adequate transport package for reshipment, especially for fully
functional devices. Please make sure that the device is protected in the
package by enough packing materials.
Add the completed reshipment form of the SIKA website
https://sika.net/en/services/return-of-products-rma.html
