14
Frequently Asked Questions
Q1: Why won't my DVD video play when I
move it over to the extended display?
A1: Some DVD playback software packages do
not support playing on a second display
adapter.
Q2: There are lines running up and down my
screen or the screen is distorted
A2: This is due to a low or unsupported refresh
rate. You can change this in
Display
Properties/Settings/Advanced/Monitor
.
Make sure you select the
USB to Video
and
not set the refresh rate higher than what
your monitor can support.
Q3: Why can't I make the
USB to Video
the
primary display?
A3: Some video cards ship their product with a
utility that prevents other video cards from
being set as the primary video card. Check
the bottom right hand corner of the taskbar
for the utility. Disable the utility before
switching the
USB to Video
adapter to be
the primary display.
