Sigtronics UT-12D Installation And Operating Instructions Manual Download Page 10

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1.   Plug a headset into the Passenger’s jack. Make sure that the 

volume control on the headset is turned up to full. It is not nec-
essary to connect the other headsets (or Radio 2 on UT-12D units) 
for this adjustment. On dual radio units (UT-12D), set RADIO 1/ 
RADIO 2
 switch to “RADIO 1” and the AUTO / BOTH switch to 
“AUTO”.

2.   Put on the Passenger’s headset and position the headset micro-

phone as normal. Turn the UltraSound VOLUME control all the 
way down (counter-clockwise). You should not be able to hear 
yourself in the headset.

3.   With the radio’s hand mic, transmit as normal, to the remote 

station. Transmit long enough so that the receiving station can 
get “calibrated” to your transmission (voice) level.

4.   Verify radio reception. If OK, use Passenger’s PTT to transmit to 

your receiving party. If receiving station reports weak transmis-
sion, use the screwdriver to turn the RADIO 1 MIC XMIT GAIN 
ADJ
 clockwise a small amount. If they report garbled, broken, 
or noisy transmissions, turn the RADIO 1 MIC XMIT GAIN ADJ 
counter-clockwise a small amount. Repeat as necessary until the 
receiving party reports that transmissions through the Ultra-
Sound sound as good or better than when using the radio hand 
microphone.

5.   If the receiving party reports that your transmissions are still 

weak with the MIC XMIT GAIN ADJ at the full clockwise position, 
then switch the RADIO 1 MIC XMIT GAIN RANGE switch to the 
“HI” position (down for Radio 1) and repeat steps 3 and 4 above. 
That’s all there is to it!

Once the gain is set, also check radio operation with the vehicles 
engine running. If radio reception and transmission through the 
UltraSound unit are fine, for UT-12S units this completes the installa-
tion. Skip to the “System Operation” section. If everything is OK for 
UT-12D units, skip to the “Radio 2 Hook Up” section. If something 
does not work correctly, check the following troubleshooting guide:

Radio Troubleshooting Guide:

NOTE: For dual radio units (UT-12D) it is far easier to troubleshoot with 
only one radio connected to the Sigtronics UltraSound unit at a time. 

First determine if the trouble occurs with the vehicle engine running. 

VEHICLE ENGINE OFF:

1.  Can’t hear radio in headset:

  a)   Turn up radio volume at the radio as normal. Make sure how-

ever, you are not picking up the radio through the headset 
microphones by briefly turning down (counter-clockwise) 
the intercom VOLUME control all the way.

  b)   Check violet wire (SPEAKER HI and LO) connections from the 

UltraSound to the radio.

  c)   Set the appropriate RADIO VOLUME switch on the back of 

the UltraSound unit to the “HI” position.

  d)   For UT-12D units, make sure that RADIO 1/RADIO 2 switch 

is set to the radio you want to hear.

2.   Can’t talk to dispatch (transmit) on radio through the headset:

  a)   Check the connections between UltraSound unit and the 

radio. Both white wires (PTT HI and LO) and the Brown and 
Black wires (MIC HI and LO).

  b)   Check the UltraSound Radio Mic Transmit Gain adjustment.

  c)   For UT-12D units, make sure the RADIO 1/RADIO 2 switch is 

set to the radio you want to transmit on.

VEHICLE ENGINE ON:

1.   Electrical noise (alternator whine) in headsets when receiving 

on radio, or ...

   Dispatch reports that they hear electrical noise (alternator whine) 

when transmitting from vehicle through the headsets.

  a)   First make sure that the problem is only related to the radio 

hook up. Make sure that you did the “Electrical Noise Test” 
for the intercom (without the radios connected) and fixed 
any problems there before you go further. If OK then:

  b)   Check all six radio interface wires between the UltraSound 

unit and the radio — MIC HI, MIC LO, PTT HI, PTT LO, SPEAKER 
HI, and LO. Make sure that you have the correct pin numbers 
for the radio you are hooking to. Make sure that MIC LO and 
SPEAKER LO are not physically tied to the same pin on the 
radio; even if they are tied together inside the radio.

  c)  If the wiring is OK, then noise is coming from radio:

    i)    Possible bad radio wiring, (Check radio power and ground 

connections for loose or corroded connections) or. . .

    ii)   Excessive noise is generated directly by the vehicle’s electrical 

/ charging system - most commonly known as alternator 
whine. This is only present when the vehicle’s engine is 
running and recognized by the fact that the pitch or fre-
quency of the whine changes directly with the change in 
engine rpm.

         The preferred way to solve this type of problem is to have 

the vehicle’s electrical / charging system serviced. The most 
common cause of this type of noise is bad diodes in the 
vehicles alternator. Other possible causes are: Bad vehicle 
voltage regulator; Bad alternator or battery cable connec-
tions; Missing or bad engine or alternator grounding straps.

         If servicing the vehicle’s charging system is impractical, 

installing a good alternator whine power line filter in-line 
with the radio power wire(s) will usually accomplish the same 
thing. All radio power wires will have to be filtered. Some 
radios have more than one wire that hooks to vehicle power. 
Contact the radio manufacturer for a recommendation on 
the best filter for the particular radio. NOTE: This solution 
should not be considered a permanent fix. Vehicle charging 
system problems of this type will eventually cause other 
equipment failure as well as shorten the life of the vehicle’s 
batteries.

Summary of Contents for UT-12D

Page 1: ...from selected headsets via Push To Talk PTT switches Applications The unit is designed for tactical rescue and mobile command center vehicles Voice Activated Intercom VOX feature allows hands free com munication between headsets connected to the UltraSound unit Start speaking and the intercom turns on instantly to relay your message clearly to the other headsets Stop talking and it turns off to re...

Page 2: ...the transmit mic audio level for the radio s RADIO VOLUME Located on the back of the unit Sets the range of receive audio from the radio s ULTRASOUND INSTALLATION Standard Equipment Included Besides the Intercom unit each UltraSound system comes complete with the following UT 12S UT 12D Intercom Mounting Bracket 1 1 Headset Jack Box and Cover with Pre mounted Headset Jack 4 4 with Pre mounted Head...

Page 3: ...dset positions installed in open jumpseat locations the combination of wind road and engine noise picked up by these jump seat headsets can in some cases produce excessive background noise in the intercom system Additionally wide variations in engine noise from idle to high RPM can falsely trigger the intercom VOX voice activated feature This is especially true for older vehicles with open jump se...

Page 4: ... vehicle Drill a inch hole in the panel Install jack with mounting washers and nut as in Figure 3 Both jack insulating washers must be used The Jacks have to be insulated from mounting spot to minimize electrical noise getting into intercom system No need to tighten the jack now You may have to remove the jack to connect the wires PTT Switch Installation In order for the Driver or Passenger positi...

Page 5: ...VER HEADSET JACK TIP GREEN BARREL BLACK GREEN BLACK RING RED RED A TO B TO 6 Conductor Hook up Wire B TO BLACK WHITE CREW 1 PTT SWITCH BLACK WHITE 6 Conductor Hook up Wire CREW 1 HEADSET JACK TIP GREEN BARREL BLACK GREEN BLACK RING RED RED A TO B TO 6 Conductor Hook up Wire 6 Conductor Hook up Wire B TO BLACK WHITE PASSENGER PTT SWITCH BLACK WHITE 6 Conductor Hook up Wire PASSENGER HEADSET JACK GR...

Page 6: ...SET JACK TIP GREEN BARREL BLACK GREEN BLACK RING RED RED A TO B TO 6 Conductor Hook up Wire 6 Conductor Hook up Wire B TO BLACK WHITE PASSENGER PTT SWITCH BLACK WHITE 6 Conductor Hook up Wire PASSENGER HEADSET JACK GREEN TIP BLACK BARREL GREEN BLACK RED RING RED A TO B TO 6 Conductor Hook up Wire J4 1 TAN CREW 3 HEADSET JACK CREW 5 HEADSET JACK J4 3 TAN CREW 6 HEADSET JACK J4 4 TAN CREW 7 HEADSET ...

Page 7: ... power Try not to use a power buss that also runs electrical motors such as fans or light bars with rotat ing lights Connect the green wire to the vehicle chassis ground INTERCOM WIRING CHECK OUT System Setup Before you connect the vehicle s radios check out the system oper ation Do the following without the vehicle s engine running First plug all headsets into the respective headset jacks Put on ...

Page 8: ...ehicle engine rpm from idle to about 1500 RPM and back again While doing this listen for any whine or hum in the headsets Except for some possible engine background noise being picked up from the headset microphone you should not hear any Electrical whine or hum in the headset 8 Shut off the vehicle engine as well as the lights strobes etc If while the engine was running there was no electrical no...

Page 9: ... normal Make sure that you do not physically tie the UltraSound MIC LO and SPEAKER LO wires to the same pin on the radio even if they are tied together inside the radio As in the headset wiring the connections between the UltraSound and radios should be soldered and insulated for reliability Do not use crimp type splices Use a good quality electrical tape or heat shrink tubing to cover the soldere...

Page 10: ...e appropriate RADIO VOLUME switch on the back of the UltraSound unit to the HI position d For UT 12D units make sure that RADIO 1 RADIO 2 switch is set to the radio you want to hear 2 Can t talk to dispatch transmit on radio through the headset a Check the connections between UltraSound unit and the radio Both white wires PTT HI and LO and the Brown and Black wires MIC HI and LO b Check the UltraS...

Page 11: ... headset is turned up to full Radio 1 and the other headsets are not needed for this adjustment Set the RADIO 1 RADIO 2 switch to RADIO 2 and the AUTO BOTH switch to AUTO 2 Put on the Passenger s headset and position the headset micro phone as normal Turn the UltraSound VOLUME control all the way down counter clockwise You should not be able to hear yourself in the headset 3 With the radio s hand ...

Page 12: ...st on Slow off system When you speak your voice will be heard in the headsets but the sound will cut off about a second after you stop speaking Minor readjustment of the squelch may be necessary if the background noise level changes significantly engine idling to cruise power with siren on Radio Operation With the UltraSound System your radio s are heard through the headsets as well Adjust the vol...

Page 13: ...nd hardware Warranty Two Years Sigtronics Installation Hot Line Number 1 800 367 0977 ext 8 Monday through Friday 8 00 a m to 4 30 p m Pacific Time www sigtronics com 3 11 2020 UT 12S_D pdf Rev C igtronics S 0 25 0 50 6 7 0 2 DIA 0 01 0 4 05 2 025 2 025 6 0 7 85 2 35 1 5 0 50 CABLES TOP VIEW FRONT VIEW MOUNTING BRACKET BOTTOM VIEW Sigtronics UltraSound Intercom Typical Installation Dimensions 7 18...

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