24
TROUBLESHOOTING
WARNING
: If you smell gas:
1.
Shut off gas supply.
2.
Do not try to light any appliance.
3.
Do not touch any electrical switch; do not use any phone in your building.
4.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
5.
If you cannot reach your gas supplier, call the fire department.
IMPORTANT
: Operating the heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors.
WARNING
: Make sure that power is turned off before proceeding.
WARNING
: Turn off and let cool before servicing. Only a qualified service person should
service and repair heater.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
When Ignitor is pressed
in, there is no spark at
ODS/Pilot
1. Ignitor electrode is
positioned wrong
2. Ignitor electrode is broken
3. Ignitor electrode is not
connected to ignitor cable
4. Ignitor cable is pinched
or wet
5. Damaged ignitor cable
6. Bad ignitor or ignition
module
7. Bad battery
1. Replace ODS
2. Replace ODS
3. Replace ignitor cable
4. Free ignitor cable if pinched by any metal
or tubing. Keep ignitor cable dry
5. Replace ignitor cable
6. Replace ignitor or ignition module
7. Replace the battery
Unit shuts off after
running a few minutes
1. Gas supply is turned off or
equipment shutoff valve is
closed
2. Control knob not fully
pressed in while pressing
Ignitor
3. Air in gas lines when
installed
4. ODS/Pilot is clogged
5. Control knob not in PILOT
position
6. Depleted gas supply (propane)
1. Turn on gas supply or open
equipment shutoff valve
2. Fully press in control knob
while pressing Ignitor
3. Continue holding down
control knob. Repeat igniting
operation until air is removed
4. Clean ODS/pilot (see “Care
and Maintenance” on page 23)
or replace ODS/pilot
assembly
5. Turn control knob to PILOT
position
6. Contact local propane/LP gas company
