The product stops
automatically while in use.
1. The voltage is too low.
2. There are too many food
materials in the product.
3. The pushing was rod is
pushed too violently.
4. The motor is under
temperature protection.
1. Check whether the voltage is too low.
2. D isconnect the power supply and remove the surplus
food materials.
3. G ently push the pushing rod.
4. Stop the product and start it again 20 to 30 minutes
later.
There is a lot of residue in
the juice.
1. The juice strainer is
damaged.
2. There is a lot of residue in
the middle ring.
1. Replace the juice strainer.
2. Clean the middle ring.
The product has abnormal
vibration or big noise.
1. The juice strainer is not
correctly installed, resulting in
poor running balance.
2. The product is not steadily
placed or the foot pad has
fallen off.
3. The voltage is too high; or
4. There are many food
materials in the product.
1. Install the juice strainer correctly.
2. Place the product steadily or install the foot pad
correctly.
3. Check whether the voltage is too high.
4. D isconnect the power supply and remove the surplus
food materials.
There is very little juice.
1. There is a lot of residue in
the middle ring.
2. The pushing rod was
pushed too violently.
1. Clean the middle ring.
2. G ently push the pushing rod.
The cutter holder is
seized.
The cutter holder is wound or
seized by food materials.
D isconnect the power supply, take out the food
materials and cut them into smaller blocks.
N otes:
The table above introduces the common faults and their cause analysis and elimination methods. For
other faults, contact our customer service department or have the product repaired by a designated
service center directly. D o not dismantle or repair the product by yourself.
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