en
Faults and what to do about them
44
Note:
If you cannot rectify the fault yourself by turning the dryer off and then on
again, please contact our after-sales service.
Laundry is not dried prop-
erly or is still too damp.
■
After the programme has ended, warm laundry feels damper than it actu-
ally is.Spread the laundry out and allow the heat to disperse.
■
Finely adjust the drying degree. This will extend the programme length but
the temperature will remain the same. Your laundry will become drier .
■
Select a programme with a longer drying time or increase the dryness
level.This does not increase the temperature.
■
Select a timed programme to add extra drying time for laundry that is still
damp
■
If you have exceeded the maximum load for the programme, the laundry
may not be dried properly.
■
Clean the moisture sensor in the drum. The sensor may become covered in
a fine layer of limescale or detergent and care product residue, which then
impairs its performance. This prevents your laundry from being dried prop-
erly
■
Drying has been interrupted as a result of a power cut, because the conden-
sation container is full or because the maximum drying time has been
exceeded.
Note:
See also the laundry tips
Drying time too long?
■
The fluff filter may be clogged with debris, which will make the drying time
longer.Clean the fluff filter.
■
The heat exchanger may have fluff in it. Run the basic appliance care pro-
gramme
■
If the air inlet on the dryer is blocked or not freely accessible, this may
increase the drying time. Make sure that the air inlet remains unobstructed.
■
The optimum ambient temperature for drying is between 15 °C and 30
°C.Outside of this range, the drying time may increase.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Display panel goes out
and Start button flashes.
Not a fault. Energy-saving mode is active
Humidity in the room is
increasing.
Not a fault. Make sure the room is adequately ventilated.
Power cut.
The drying programme is interrupted. Remove the laundry and spread it out, or
restart the programme.
Unpleasant odour in the
appliance.
Run the intensive appliance care programme
Unusual noises when dry-
ing.
Not a fault; see also
The dryer feels cold
despite drying.
Not a fault. The dryer can dry effectively at low temperatures using a heat pump.
Faults
Cause/remedy
* Depending on the model
