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Faults and what to do about them.
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Information on the display panel
Faults and what to do about them.
Display
Cause/Remedy
YES
The washing machine door is unlocked. It is possible to add laundry.
NO
■
Due to the high temperature in the drum, the washing machine door cannot
be opened. Wait until the temperature drops.
■
Due to the high level of water in the drum, the washing machine door can-
not be opened. Drain the water e.g. select the
0
p
Spin/
Empty
pro-
gramme (if only a drain cycle is required, set rpm (spin speed) to - - -).
E:17
Turn on tap fully, supply hose kinked/jammed; water pressure too low, clean fil-
ter
E:18
Drain pump blocked; clean the drain pump
Drainage hose/outlet pipe blocked; clean drainage hose on the siphon
E:23
Water in the base trough, appliance leaking. Call after-sales service.
w
If childproof lock is active, deactivate it
x
~
flashes: Too much foam detected?
:
~
flashes: Mains voltage too low
.
~
flashes: Undervoltage during the washing programme. The programme
duration is extended.
Other displays
Switch off the appliance, wait for five seconds and switch it back on again. If the
indicator appears again, call the after-sales service
Faults
Cause/Remedy
Water is running out.
■
Attach/replace the drain hose correctly.
■
Tighten the screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
!
Start
/Reload not selected?
■
Tap not open?
■
Filter may be blocked? Clean the filter.
■
Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■
Safety function active. Stop programme?
■
– – – (Rinse stop = without final spin cycle) selected?
■
Can be opened by emergency release only?
Programme does not
start.
■
!
Start
/Reload or
0
(Ready in) time selected?
■
Washing machine door closed?
■
Childproof lock active? Deactivate.