Faults and what to do about them
en
25
The program is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the program
changes during the wash
cycle.
Not a fault – the program sequence is optimised for the specific washing pro-
cess. This may change the length of the program shown in the display panel.
Residual water in the
care-product compart-
ment
i
.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Depending on the model, run the
Drum clean 90 °C
or
Cotton 90 °C
program
without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or del-
icates.
The
o
symbol lights up in
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment
II
(not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine "move-
ment" during the spin
cycle.
■
Is the appliance aligned? Align the appliance
■
Are the appliance's feet fixed? Secure the appliance's feet
■
Have the transport braces been removed?
The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
The
Õ
symbol lights up
in the display in pause
mode.
■
Door is locked due to safety reasons (water level and/or temperature are
too high). It is not possible to add laundry. Close the door immediately, if
necessary.
■
Press the
‹
button to continue the program.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call customer services.
Faults
Cause/Remedy
