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Faults and what to do about them
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Faults and what to do about them.
:
■
Flashes fast
: For information only. Low line voltage is detected. The program
duration time might be extended.
■
Flashes slowly
: For information only. Low line voltage is detected during pro-
gram running. The program duration time might be extended.
Other displays
Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer services.
Faults
Cause/Remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw connection of the drain hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
■
Have you pressed the
‹
button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter
Note:
If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required
~
separate installa-
tion and cleaning instruction for water filter.
■
Is the supply hose kinked or trapped?
The door cannot be
opened.
■
The safety function is activated. Stop the program?
■
Is the
w
childproof lock activated? Deactivate.
■
Is “- - - -” selected (Rinse Stop = no final drain)?
■
Can the door only be opened by the emergency release?
The program will not
start.
■
Have you pressed the
‹
or
û
Finish in
button?
■
Is the door closed?
■
Is the
w
childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The water is not draining.
■
Is “- - - -” selected (Rinse Stop = no final drain)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
Anti-crease (depending on the model) selected?
■
Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Display
Cause/Remedy
