Siemens WM6HXK76NL User Manual Download

Page: 58 / 68

NL Troubleshooting

Malfunction

Cause and Troubleshooting

Insufficient cleaning

next operation.

Check whether the detergent used is suitable.

→

"Detergent and laundry care agent",

Page 32

Empty the dosing containers.

→

"Cleaning the detergent drawer",

Page 42

Clean the dosing containers.

Refill the dosing containers.

→

"Filling the dosing container", page 36

Home Connect func-

dishonor not correctly.

Various causes are possible.

▶

Go to www.home-connect.com.

No connection to

the home network.

Wi-Fi is turned off.

▶

→

"Activate WiFi on the device", page 39

Wi-Fi is activated, but the connection to the home

network cannot be established.

Verify that the home network is available.

Reconnect the device to the home network.

→

"Device with WLAN home network (WiFi) with

Connect WPS function", page 38

→

"Device with WLAN home network (WiFi) without

Connect WPS function", page 38

At the water supply

feed hose is leaking water.

The water inlet hose is not correctly / firmly

connected.

Connect the water supply hose correctly. Connect

water supply hose

Tighten the coupling properly.

Water is leaking from
the water drain hose.

Water drain hose is damaged.

▶

Replace the damaged water drain hose.

Water drain hose is not connected correctly.

▶

Connect the water drain hose correctly. Water drainage

connection types

Odor has formed in

the appliance

Pine tree.

Humidity and detergent residue can encourage

bacterial growth.

▶

→

"Cleaning the drum", page 41

▶

When you are not using the appliance, leave the door and

detergent drawer open to allow the residual water to dry

out.

Summary of Contents for WM6HXK76NL

Page 1: ... installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...m cancel 34 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 4 3 Installation site requirements 14 13 10 Resume program at rinse hold 34 4 4 Removing transport locks 14 13 11 Taking out the laundry 34 13 12 Switching off the device 34 4 5 Removing transport reinforcements 16 14 Child Lock 34 14 1 Activating child lock 34 14 2 Deactivating the child lock 34 4 6 Connect...

Page 3: ... 41 17 Basic Settings 41 18 Cleaning and maintenance 41 18 1 Cleaning the drum 41 18 2 Cleaning the detergent drawer 42 18 3 Cleaning the drain pump 43 18 4 Cleaning the inlet opening in the rubber sleeve 46 19 Troubleshooting 47 19 1 Emergency release 59 20 Transport store and dispose of 59 20 1 Disassembling the device 59 20 2 Transport locks places 59 20 3 Device reset use 59 20 4 Disposal of y...

Page 4: ...intenance products s for domestic use and in enclosed spaces within the sly environment s to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the ...

Page 5: ... Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device...

Page 6: ...able connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packa...

Page 7: ...nnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 60 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and hum...

Page 8: ...n Keep detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or scramble on the devi...

Page 9: ... Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified p...

Page 10: ...NL Safety WARNING Risk of poisoning Toxic fumes can be generated when using solvent based cleaning agents Do not use solvent based cleaning agents 10 ...

Page 11: ...gents Do not use strong alcohol based cleaning agents Do not use hard scouring or dishwashing sponges 2 Material damage avoid Follow this instruction to avoid material damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow the manufacturer s dosing recommendations Exceeding t...

Page 12: ...nts separately according to type Set the maximum speed if the laundry is subsequently to be dried in the tumble dryer 3 2 Energy and resource efficient a Dryer laundry shortens the pro gramme time during drying and reduces energy consumption With a higher spin speed the residual moisture in the laundry decreases and the spinning sound volume increases If you follow these directions your device wil...

Page 13: ...ause material damage and damage to the device Do not use the device with incomplete or defective accessories Replace the accessories before using the device Accessories Page 31 Remark The device does not turn off automatically when WiFi is activated Remark The device has been checked at the factory for correct operation Water stains may remain in the device The stains disappear after the first was...

Page 14: ...ver The device feet for commissioning on a plinth must be absolutely with the fixings Page 31 from the manufacturer settle on a wall no snakes between wall and device clamping man PAY ATTENTION Freezing residual water in the device can damage the device Do not place and use the device in frost sensitive places or outdoors If the device is tilted more than 40 residual water can run out of the devic...

Page 15: ...es out of the holders 4 Remove the 4 sleeves 2 Loosen and remove all bolts of the 4 transport locks with a SW13 open end wrench 5 Install the 4 cover caps 6 Push the 4 cover caps down 3 Pull the mains connection cable out of the holder 15 ...

Page 16: ...sen and remove the screws of the vertical transport reinforcements with a T20 screwdriver 4 Remove the transport reinforcement 2 Remove the transport reinforcements 4 6 Connecting device Connect water supply hose WARNING Risk of electric shock The device contains live parts Touching live parts is dangerous Do not immerse the electric Aquastop valve in water 16 ...

Page 17: ...nch 2 Open the tap carefully and check that the connections are tight Water drainage connection types The information will help you connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pressure and can come loose from the installed connection position Secure the water drain hose against unintentional disconnection Remark Observe the pumping heights T...

Page 18: ...e firmly planted on the floor 3 Tighten the lock nuts against the housing with an open end wrench SW17 hand tight Hold the appliance foot while doing so and do not adjust the height 4 8 Connecting the appliance electrically 1 Insert the mains plug of the mains cable of the device into a socket in the vicinity of the device The connection data of the device can be found in the technical data Page 6...

Page 19: ...6 7 2 8 8 1 9 Depending on the device type details in the image may differ e g color and shape 1 Service valve and pump Page 43 7 8 Mains connection cable Page 18 Transport protections Page 14 2 3 4 Door Detergent drawer Page 20 9 Water supply hose Page 16 Control panel Page 20 5 6 Water drain hose Page 17 Transport reinforcements Page 16 19 ...

Page 20: ...g container for fabric softener or detergent Detergent dispenser 1 2 3 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 4 1 1 3 3 1 2 Programs Program selector Page 32 3 4 Buttons Page 25 Display Page 22 20 ...

Page 21: ... checked before leaving the factory To remove any residual water wash without any laundry the first time 1 Press The power on process takes a few seconds 2 The program Cleaning the drumSet up 3 Close the door 4 Pull out the detergent drawer 5 Put the powder detergent in the manual dosing compartment To avoid foaming use only half the amount recommended by the detergent manufacturer for light soili...

Page 22: ... remaining in the program 10h 1 10 0 kg 1 Ready in time Recommended load Buttons Page 25 Maximum load for the set program in kg 1600 Spin speed tal Set spin speed in rpm Buttons Page 26 0 without final spin only drain Rinse hold without drain 90 Temperature Set temperature in C Buttons Page 25 cold prewash Wash To rinse Centrifuge Pause Program status Program status Program status Program status P...

Page 23: ...twork Home Connect page 37 Energy manager The device is connected to the Smart Energy System energy manager Connect the device to the energy manager dispenser for liquid detergent del s lights up the intelligent dosing system for liquid detergent is activated s flashes the minimum filling level of the dispenser is undershot Intelligent dosing system Page 35 Liquid detergent dispenser for liquid de...

Page 24: ...e appliance has detected too much foam Door The door is locked and can be opened Crane s No water pressure s The water pressure is too low Detergent drawer The detergent drawer is not fully retracted E 35 10 1 1 Example Wrong Error code error indication signal 24 ...

Page 25: ...dosing system for liquid detergent You can set the basic dosing amount by pressing the button for approx 3 s Intelligent dosing system Page 35 i Dos s activate s deactivate s Content of the dosing container s Basic dosing amount of A short press on the button activates or deactivates the intelligent dosing system for fabric softener or liquid detergent By pressing the button for approx 3 s you can...

Page 26: ...ctivate or deactivate prewash e g for washing heavily soiled laundry Remark When the intelligent dosing system is activated the detergent is automatically dosed for the prewash and main wash When the intelligent dosing system is deactivated put the detergent for the prewash directly into the drum Extra rinse s Activate s Deactivate Activate or deactivate an extra rinse cycle Recommended for partic...

Page 27: ...the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The washing temperature cannot be changed...

Page 28: ...ntly with long pauses Use a wool detergent Program setting s max 40 C s max 800 rpm 2 0 powerspeed 59 Wash textiles made of cotton linen synthetic materials and blended fabrics Suitable for lightly and normally soiled laundry An optimal washing result within one hour Program setting s max 40 C s max 1400 rpm 5 0 To rinse Rinse with subsequent centrifugation and drain the water Program setting max ...

Page 29: ...e of soiling and type of textile are automatically recognized The washing process is adjusted 3 5 Remark The temperature and spin speed are not adjustable in this program and are set automatically The temperature is a maximum of 30 C The spin speed is a maximum of 1000 rpm drum cleaning gene Cleaning and maintenance of the drum Use the program in the following cases s before first uses with freque...

Page 30: ...es as a reminder Additional fast 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate varioSpeed The maximum load capacity is reduced to 2 0 kg Program setting s max 40 C s max 1200 rpm 4 0 1 varioSpeed activated 30 ...

Page 31: ...undry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together do not rub in fresh stains but dab off with soapy water Unfold and loosen the laundry or observe the program descriptions 11 Laundry Remark More information can be found in the digital operating instructions by scanning the QR code in the table of contents...

Page 32: ...s s with liquid detergents only tend to use self flowing liquid detergents s various liquid detergents don t mix s detergent and fabric softener not to blend s Not stored for too long and strongly in using thickened products s no solvent based corrosive using the disinfectants e g bleach s Use dyes in moderation salt can affect stainless steel s no decolorizing agent in the appliance ready to use ...

Page 33: ... time displayed a After the program end it shows display 0 2 Place the laundry in the drum 3 Close the door Make sure that no small items of laundry are caught in the door 13 5 Dosing detergent and care agent 13 7 Soaking laundry In programs where intelligent dosing is not possible or desired you can dose the detergent manually Remark No additional detergent is needed The soapy water is then used ...

Page 34: ... Leave the appliance door and detergent drawer open to allow the residual water to dry out 14 Child Lock Secure your device against unwanted operation via the controls 3 Remove the laundry Page 34 14 1 Activating child lock Both keys 3 sec approx 3 sec press condense 13 10 Resume program at rinse hold a The display shows to give a The controls are blocked a The childproof lock remains in effect ev...

Page 35: ...gent dosing system start If you do not want to manually dose liquid detergent and fabric softener use the intelligent dosing system This function is available depending on the program set and is activated automatically 1 Filling the dosing container Page 36 Remark If you use the intelligent dosing system do not add additional detergent or fabric softener to the manual dosing dispenser Detergent an...

Page 36: ...Cleaning the detergent drawer Page 42 If you want to use both dispensers for liquid detergent set the Contents of the dispensers Page 36 in When filling do not exceed the maximum fill level mark 4 Close the filler cover Remark Close the filling lids immediately after filling to ensure that the liquid detergent or fabric softener does not dry out 5 If necessary add detergents such as stain remover ...

Page 37: ...n your country Information on this can be found at www home connect com s Device with WLAN home network work WiFi with WPS function Page 38 s Device with WLAN home network work WiFi without WPS function page 38 The Home Connect app guides you through the entire registration process Follow the instructions in the Home Connect app to make the settings 15 4 Basic dosing amount The basic dosing amount...

Page 38: ...activated activate WiFi on the device Page 39 s The appliance has cation reception from the home network Wi Fi s The Home Connect app is on the mobile terminal installed 1 On for at least 3 seconds Control via app to press a The display shows auto reflected to give 1 On for at least 3 seconds Control via app to press 2 Press Start Refill 3 Press the WPS button on the router within 2 minutes a The ...

Page 39: ...hows displayed and permanent lights up the device is connected to the home WiFi network Remark The energy consumption increases compared to the values indicated in the consumption value tables when Wi Fi is activated 8 If the display err shows the device is not connected to the home Wi Fi network 1 Approx 3s onControl via app Busy know s Check if the device is within range of the Wi Fi network s R...

Page 40: ...door the function is automatically deactivated 3 on Start Refill to press a The display shows ven 4 on Start Refill to press a The network settings are set back a If the display end shows are the network settings reset a Control via app burns 16 7 Remote start Remark To deactivate the function on Control via app to press Release the appliance for remote start via the Home Connect app 16 8 Remote d...

Page 41: ... com 18 Cleaning and care loves Carefully clean and maintain your appliance to ensure that it continues to work properly for a long time Remark More information can be found in the digital operating instructions by scanning the QR code in the table of contents or at www siemens home bsh group com 18 1 Cleaning the drum During the first registration the use of the Home Connect functionalities is pr...

Page 42: ...nit contains electrical components Electrical components can be damaged by contact with water Do not clean the pump unit in the dishwasher or immerse it in water Protect the electrical connections on the back from moisture detergent and fabric softener residues 5 Unlock and remove the detergent drawer lid 1 Turn off the device turn off device Page 34 2 Pull out the detergent drawer 3 Press the ins...

Page 43: ... a soft damp cloth or hand shower 11 Slide the detergent drawer into the appliance 9 Insert the detergent drawer dry the lid and the pump unit and insert 18 3 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chatter Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the mains 43 ...

Page 44: ...hing at high temperatures Do not touch the hot soapy water Pull off the sealing cap to allow the wash water to flow into the collection container 1 2 5 Place a sufficiently large container under the opening 8 Press the stopper back on 6 Remove the drain hose from the holder 9 Clamp the drain hose in the holder 44 ...

Page 45: ...es can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 4 Install the pump cover s Check that the pump cover components are correctly assembled 2 Clean the interior screw thread of the pump cover and pump housing 5 Tighten the pump cover as far as it will go 90 The pump cover consists of two components that can be disassembled for cleaning The p...

Page 46: ...1 18 4 Cleaning the inlet opening in the rubber sleeve Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening Remark Do not use pointed or sharp objects 46 ...

Page 47: ...t Refill flashes The energy saving mode is active Press any button a The display lights up again E 30 80 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 43 Water drain hose is ...

Page 48: ... Cleaning the drum page 41 if the error is displayed again Cleaning the drain pump page 43 Inlet opening of the rubber sleeve is clogged Clean the inlet opening in the rubber sleeve Page 46 E 10 00 10 20 Pump of the intelligent dosing system is blocked 1 Switch off the device 2 Clean the pump unit Cleaning the detergent drawer Page 42 3 If the indication reappears enable the service Customer Servi...

Page 49: ...rgent drawer Page 42 2 Push the detergent drawer into the appliance as far as it will go Detergent dosage is too high Immediate measure mix a tablespoon of fabric softener with 0 5 l of water and pour this mixture into the manual dosing compartment not for outdoor sportswear and down textiles When the intelligent dosing is activated reduce the basic dosing amount Page 37 When dosing manually reduc...

Page 50: ...with an equal load Additional water filled Do not fill the device with additional water during operation Device not working Mains plug of the power cable is not plugged in Connect the appliance to the mains The fuse in the fuse box has tripped Check the fuse in the meter box Power supply has failed Check whether the interior lighting or other appliances are working Program does not start Start Ref...

Page 51: ...ice page 60 Remark You can start the washing program if you deactivate the intelligent dosing system and dose manually Buttons Page 25 Door cannot be opened is activated Resume the program by Centrifuge or Drain to choose and press Start Refill at to press Resume program at rinse hold page 34 Temperature is too high Wait for the temperature to drop program cancel page 34 Water level is too high Se...

Page 52: ...ater and pour this mixture into the manual dosing compartment not for outdoor sportswear and down textiles When the intelligent dosing is activated reduce the basic dosing amount Page 37 When dosing manually reduce the amount of detergent for the next wash with an equal load Unauthorized extension mounted on the water drain hose Remove any unauthorized extensions from the water drain hose Connect ...

Page 53: ...nce control system eliminates the imbalance by distributing the laundry several times No error no action required Remark When loading place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle Foam control system provides an extra rinse when foaming is too high No error no action required The water is not visible in the drum...

Page 54: ...ot possible for this program No error no action required Program progress does not allow intelligent dosing No solution possible High spin speed rental is not reached Low spin speed is set Set a higher spin speed for the next wash Anti wrinkle is activated Select a suitable program for the type of fabric Unbalance control system compensates for imbalance through reduced spin speed Redistribute the...

Page 55: ...nt No error normal operating noise Short buzzing sound after switching on of the device Intelligent dosing system performs a function test No error normal operating noise Loud noise during spinning The appliance is not leveled properly Adjusting the device Device feet are not fixed Secure the device feet Adjusting the device Transport protections have not been removed Remove transport protections ...

Page 56: ... If possible place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle Start the program Centrifuge Unbalance control system compensates for imbalance through reduced spin speed Redistribute the laundry in the drum Remark If possible place large and small items of laundry together in the drum Different sized laundry is more...

Page 57: ... containers Cleaning the detergent drawer Page 42 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing container page 36 Basic dosing amount not set correctly When the intelligent dosing is activated reduce the basic dosing amount Page 37 Insufficient cleaning next operation Basic dosing amount not set correctly If the intelligent dosing is activated set the basic dosing...

Page 58: ...2 Reconnect the device to the home network Device with WLAN home network WiFi with Connect WPS function page 38 Device with WLAN home network WiFi without Connect WPS function page 38 At the water supply feed hose is leaking water The water inlet hose is not correctly firmly connected 1 Connect the water supply hose correctly Connect water supply hose 2 Tighten the coupling properly Water is leaki...

Page 59: ...t locks to avoid damage 1 Remove the 4 cover caps using a screwdriver a The door lock is unlocked 2 Place the service door and click it into place 3 Close the service door 20 Transport on hit and drain Keep the cover caps 2 Install the 4 transport locks When doing so observe the description Removing transport locks and proceed in reverse order Here you will find an explanation of how to prepare th...

Page 60: ...hat are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time of placing the device on the market within the European Economic Area 1 Unplug the power cord from the outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufacturer s warranty conditio...

Page 61: ... In order to quickly find your device data and the service telephone numbers you can write down the data 21 2 AQUA STOP guarantee In addition to the warranty claims against the seller based on the purchase agreement and our manufacturer s warranty you will be compensated if the following conditions are met s If due to an error in the AquaStop If water damage is caused to the system we will reimbur...

Page 62: ...0 10 0 10 0 3 59 3 00 3 00 3 23 3 19 3 18 3 59 1 145 0 490 0 279 0 530 1 420 2 060 1 450 68 0 47 0 32 0 94 0 97 0 92 0 102 0 45 30 25 24 45 61 43 1600 1600 1600 1600 1600 1600 1600 44 00 44 00 44 00 43 00 43 00 45 00 43 00 Cotton 40 C Prewash wrinkle recovery lenght 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Fast Mix 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Wool 30 C 2 0 0 37 0 171 41 0 23 800 23 00 1 A...

Page 63: ...mes set Wi Fi Fi 5 min s network unions standing by WiFi 1 20W 24 Declaration of Conformity ring BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality complies with the basic requirements and other applicable provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www siemens home bsh group com on the product page...

Page 64: ... Conformity BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG HR NL NO CZ IT AT CH DK CY PL TR THE LI PT IS EE LV RO UK NI IE LT SI el LU SK ES HU FI ALREADY 5 GHz WLAN WiFi for indoor use only GA MD ME MK RS UK UAA 64 ...

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Page 68: ...BSH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001672245 9001672245 NL 011005 ...

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