en
Troubleshooting
62
Fault
Cause
troubleshooting
i-DOS error, deactivate i-
DOS
The pump for the intelligent
dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
"Cleaning the detergent drawer",
3.
If this indicator appears again, call
our after-sales service.
Note:
You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
"E:60 / -2B"
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
"E:10 / -10"
The filter in the water inflow
is blocked.
▶
"Clean the water inflow filter"
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
"E:35 / -10"
There is water in the base
trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
All other error codes.
Malfunction
▶
Call the after-sales service.
Water cooling
To protect the wastewater
pipes, the hot detergent
solution is cooled before be-
ing drained.
▶
Wait until the detergent solution
has cooled down.
