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Faults and what to do about them.       

en

43

Water is not visible in the 

drum.

Not a fault – the water is below the visible area.

The spin result is not 

satisfactory.
Laundry wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the spin 

cycle because the laundry is unevenly distributed.

Distribute small and large items of washing in the drum.

Is 

Easy-Iron 

selected (depending on the model)? 

~

 Page 32

Is the selected speed too low? 

~

 Page 25

The spin cycle runs 

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking 

longer than usual.

Not a fault – the unbalanced load detection system is adjusting an 

imbalance by repeatedly distributing the laundry.

Not a fault – the foam detection is system active – a rinse cycle has been 

switched on.

The length of the 

programme changes 

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing 

process. This may change the length of the programme shown on the display 

panel.

Residual water in the 

care-product 

compartment.

Not a fault – the effectiveness of the care product is not affected.

Clean the insert if necessary. 

~

 Page 28

Odours in the washing 

machine.

Run the 

Drum clean

 or 

Cottons 

 

90 °C

 programme without laundry. 

Add washing powder or a detergent containing bleach.

Note: . 

To prevent foaming, only use half the amount of detergent 

recommended by the detergent manufacturer. Do not use detergents designed 

for woollens or delicates.

Repeated, intensive 

foaming.

Check the basic dosage settings and dosage strength.

If required, use a different liquid detergent.

Detergent/fabric softener 

drips off the seal and 

collects on the door or in 

the seal fold.

There is too much detergent/fabric softener in the dispensers. Observe the 

max

 markings in the dispensers. 

i-Dos 

i

I

ô

 default setting 

deleted.

All settings are changed when the menu setting 

i-Dos 

i

I

ô

 : Content

 is 

changed. 

~

 Page 23

Loud noises, vibrations 

and machine “movement” 

during the spin cycle.

Appliance aligned? Align the appliance. 

~

 Page 52

Are the appliance feet secured? Secure the appliance's feet. 

~

 Page 52

Have the transport braces been removed? Remove the transport braces. 

~

 Page 48

The display panel/

indicator lamps do not 

work while the appliance 

is running.

Power failure?

Have the fuses blown? Switch on/replace the fuses.

If the fault occurs repeatedly, call the after-sales service. 

There is detergent 

residue on the laundry.

Some phosphate-free detergents contain water-insoluble residue.

Select 

Rinse / Freshen Up 

 or brush the laundry after washing.

Faults

Cause/remedy

Summary of Contents for WM16Y80XES

Page 1: ...Register your product online ens home com welcome siemens home com welcome HQ QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16Y899ES WM16Y80XES ...

Page 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Page 3: ...23 Additional programme settings options depending on the model 24 speedPerfect 24 ecoPerfect 24 Prewash 24 Extra Rinse 24 Water Plus 25 Easy Iron 25 Soaking 25 Rinse Hold 25 Silent Wash 25 1 Operating the appliance 26 Preparing the washing machine 26 Switching on the appliance selecting a programme 26 Change the programme default settings 26 Select additional programme settings 27 Placing laundry...

Page 4: ... 41 Faults and what to do about them 42 4 After sales service 44 Consumption rates 45 Energy and water consumption programme duration and residual moisture for the main washing programmes 45 Efficiency test programmes for cotton fabrics 46 J Technical data 46 5 Positioning and connecting 46 Included with the appliance 46 Safety instructions 47 Installation surface 48 Installation on a base or a wo...

Page 5: ...f 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person Children must not carry out any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washing machine This appliance is intended for use up to a maximum h...

Page 6: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 7: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 8: ...re the consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy consumption w Water consumption Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automa...

Page 9: ...e If required change the programme settings of the selected programme and select programme settings options 3 DE QDKUXQJ 7RPDWH 3OHDVH ORDG ODXQGU PD NJ RVDJH DXWRPDWLF öüü Load the drum Observe the maximum load depending on the model on the display panel Start the programme 4 DE QDKUXQJ 7RPDWH DXV LQLVKHG UHPRYH ZDVKLQJ rüü Programme end To switch off press the button Turn off the tap for models ...

Page 10: ...e Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer with illuminated displays for the i Dos dispenser on the drawer handle Page 31 0 Operating display panel 8 Loading door with door handle 9S Open the loading door 9T Close the loading door Service flap ...

Page 11: ...peed 0 Ready in terminado en em Buttons for selecting additional programme settings AS menu Page 13 Page 24 AT ecoPerfect speedPerfect AU i Dos iIô i Dos ô Page 23 An overview of all settings that can be selected Page 16 H Buttons Childlock w 3s for activating deactivating the childproof lock Page 29 P Buttons basic settings 3 sec ajuste base 3s for changing the appliance settings e g button signa...

Page 12: ...by pressing the Main menu button the selected programme is displayed on the display panel To change select the button under the programme highlighted in black and change the programme Selecting the dosage strength using the i Dos button for example select the i Dos iIô button and medium dosage strength Using the buttons below the arrows you can select the required dosage strength for the detergent...

Page 13: ...or go back to the main menu by pressing the menu button basic settings 3 sec ajuste base 3s buttons selected Change the appliance setting e g volume of the end signal Page 35 Using the buttons under the two left hand arrows select the setting Using the two right hand arrows select the displayed value The selection is acknowledged by a tick Wait or go back to the main menu by pressing the basic set...

Page 14: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 15 Light Do not prewash select the speedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 15: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 16: ...n the ecoPerfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect setting is suitable as a short programme for lightly soiled laundry 9 kg 5 kg 90 C 0 1600 rpm l à æ õ ç Detergent è fabric softener è Easy Care sin...

Page 17: ... washing 2 kg 40 C 0 800 rpm ç Detergent fabric softener è Hygiene higiene plus Hard wearing fabrics made of cotton or linen Note Particularly suited to washing items that need to be hygienically clean and especially kind to sensitive skin thanks to the longer wash cycle at a defined temperature higher water level and longer spin cycle 7 kg 5 kg 60 C 0 1600 rpm l à æ õ ç Detergent è fabric softene...

Page 18: ...he night suitable for cotton linen synthetic and blended fabrics Notes End signal deactivated Reduced final spin speed set by default and shorter washing time Max 4 kg 40 C 0 1600 rpm l à æ õ ç Detergent è fabric softener è Duvet Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use ...

Page 19: ...els Hard wearing heat resistant towels made of cotton especially soft towels Max 3 5 kg 90 C 0 1600 rpm l à æ õ ç Detergent è fabric softener è Lingerie For delicate washable underwear e g made of velvet lace Lycra silk or satin Max 1 kg 40 C 0 600 rpm l à æ õ ç Detergent fabric softener è Curtains 3 5 kg heavy curtains or 25 30 m lightweight drapes Notes Shorter rinse and final spin cycles Use a ...

Page 20: ...e detergent manufacturer Do not use detergents designed for woollens or delicates 0 kg 80 90 C 1200 rpm ç Detergent fabric softener Rinse Freshen Up Rinse Plus with spin 0 1600 rpm à l æ Detergent fabric softener è Spin Extra spin with selectable speed 0 1600 rpm æ Detergent fabric softener Drain For the rinsing water e g after the setting Rinse Hold no final spin cycle Detergent fabric softener P...

Page 21: ...microfibre fabrics Notes Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly manual compartment to remove fabric softener residue Max 2 kg 40 C 0 800 rpm l à æ õ ç Detergent fabric softener Automatic automático Hard wearing fabrics The degree of soiling and the type of fabric are automatically detected and the washing sequence and intelligent dosin...

Page 22: ...d or the i Dos settings Page 12 Page 23 An overview of all programme settings which can be selected depending on the programme can be found from Page 16 Temperature C Depending on what stage the programme is in you can change the set temperature before and during the programme The maximum temperature that can be set depends on the programme that has been selected Auto Intensiv automático intensivo...

Page 23: ...detection the load or soiling may also change the programme duration After starting the programme you can change the preselected number of hours as follows 1 Press the Ü button 2 Use the Ready in button to change the number of hours 3 Press the Ü button After starting the programme while the programme is running you can add or remove laundry if necessary Page 29 i Dos settings Your washing machine...

Page 24: ...selected programme without the speedPerfect setting Note Do not exceed the maximum load Overview of programmes Page 16 ecoPerfect Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the ecoPerfect setting Prewash Settings that can be selected on off For heavily soiled laundry Notes If intelligent dosage is sel...

Page 25: ... your machine does not have this option you can soak as follows 1 Select i Dos or dose detergent in the À Á manual compartment in accordance with the manufacturer s instructions 2 Select the Cottons 30 C programme and the Ü button 3 Press the Ü button after approx 10 minutes The laundry remains in the soaking solution 4 Leave the laundry to soak for as long as required then either press the Ü butt...

Page 26: ... and the main menu with the programme default settings for the selected programme appear on the display panel Temperature Spin speed Programme duration i Dos settings Any additional settings and Information on water and energy consumption Page 8 In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The l...

Page 27: ...ith cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand rinse these items of laundry thoroughly beforehand Load the pre sorted unfolded laundry into the drum The load screen for the selected programme e g Easy Care is indicated on the display panel The load bar fills as the laundry is loaded If the maximum...

Page 28: ... washing the progress of the programme is displayed in a bar on the display panel The bar fills in during the washing cycle and provides information about the current progress of the programme The arrows fade in and out according to the progress of the programme They indicate the programme settings options which can be changed added as the programme progresses Some programme sequence steps explain...

Page 29: ...ssary Press the Ü button to do this The Ü button indicator lamp flashes and the machine checks whether it is possible to add laundry It is possible to add laundry when Pause Reload is possible appears on the display To continue the programme press the Ü button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak ...

Page 30: ... 3 Turn off the tap Note Not required for AquaStop models Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber gasket risk of rusting Wipe the rubber gasket dry Notes Leave the loading door and detergent drawer open so that any residual water can evaporate Always wait until the program...

Page 31: ...ine washable coloured fabrics made of cotton or synthetic materials Notes Only use easy pour liquid products that the manufacturer recommends adding to the detergent drawer Do not mix different liquid detergents If changing your liquid detergent type manufacturer etc empty the dispenser completely and clean it Page 37 Do not use products containing solvents caustic agents or volatile substances e ...

Page 32: ...ages for detergent and fabric softener are set at the factory for programmes in which intelligent dosing can be used Overview of programmes Page 16 The dosage strength has been preset to low lightly soiled laundry for detergent ô and to medium medium level of softness for fabric softener i It can be changed for each programme Page 23 In addition to intelligent dosing cleaning aids e g stain remove...

Page 33: ...gth settings Certain types of liquid detergent can also create excessive amounts of foam If your basic dosage and dosage strength settings are correct we advise you to use a different detergent Changing the basic dosages Appliance settings Page 35 Dispenser content for i Dos iIô Instead of fabric softener a second liquid detergent can be used in the i Dos iIô dispenser Notes When switching the i D...

Page 34: ... to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents to come into contact with the surfaces of the washing machine If necessary immediately wipe away spray residue and other residues droplets with a damp cloth Notes When dosing all dete...

Page 35: ...nce with the recommendations of the detergent manufacturer To change the settings press and hold both basic settings 3 sec buttons for approx 3 seconds Page 13 Notes The settings are retained after the appliance is switched off If you press and hold the buttons the settings run through automatically H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load...

Page 36: ...ot use cleaning agents that contain solvents Caution Damage to the appliance Cleaning agents that contain solvents e g cleaning solvent can damage surfaces and components in the machine Do not use cleaning agents that contain solvents Prevent detergent residue from building up and odours from forming by following these instructions Notes Ensure the room in which the washing machine is set up is we...

Page 37: ...g plugs and empty the contents into a suitable container d Then push the sealing plugs back in completely 2 Cleaning the dispensers detergent drawer The detergent drawer can be removed completely to allow you to clean to dispensers after you have emptied them a Empty the dispensers before removing the drawer Note Only put the drawer handle back on after you have finished cleaning b Pull out the dr...

Page 38: ... Warning Risk of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the water tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the reta...

Page 39: ...attach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter...

Page 40: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 41: ...may be caught Open and close the door again and press the Ü button If necessary push the door closed or remove some laundry and then push it closed again If necessary switch the appliance off and on again set the programme and make your individual settings start the programme Please open tap Turn on the tap fully Supply hose kinked trapped The water pressure is too low Clean the filter Page 39 Ple...

Page 42: ...clogged Clean the filter Is the inlet hose kinked or trapped The dispenser is empty and the fill level indicator is not flashing Is the drawer cover connector dirty Cleaning Page 33 Has the detergent drawer been pushed in correctly Insert correctly Page 37 The wrong detergent fabric softener has been poured into the dispenser s Dispenser s 1 Empty and clean 2 Refill Page 32 Detergent fabric soften...

Page 43: ...n the washing machine Run the Drum clean or Cottons 90 C programme without laundry Add washing powder or a detergent containing bleach Note To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergents designed for woollens or delicates Repeated intensive foaming Check the basic dosage settings and dosage strength If required use a differe...

Page 44: ...ance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts In the Reload status Ü flashes very quickly and a signal sounds The water level is too high It is not possible to add laundry Close the door immediately if necessary Press the Ü button to continue the programme If...

Page 45: ...5 l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Programme Approximate information on the residual moisture WM16 WM14 WM12 WM10 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicates Silk 30 30 30 30 Wool 45 45 45 45 The values may deviate from the indicated values depending on water pressure water hardness water i...

Page 46: ...nnecting Positioningandconnecting Included with the appliance Note Check the machine for transport damage Never use a damaged machine If you have any complaints contact the dealer from whom you purchased the appliance or our customer services Page 44 Standard programmes for Cottons in accordance with the EU directive no 1015 2010 Programme temperature button Load Approximate programme duration ü C...

Page 47: ... that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip burst Do not install the washing machine in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safet...

Page 48: ...490 WZ 20510 WZ 20520 Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the appli...

Page 49: ...y applying pressure to the snap in hooks Hose and cable lengths Left hand connection Right hand connection Tip The following are available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 0035...

Page 50: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 51: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 52: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 53: ...ve the protective film from the control panel 4 Connect the mains plug 5 Turn the tap on Run the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum clean 90 C programme 4 Open the detergent drawer 5 Pour approx 1 litre of water into compartment À Á 6 Pour standard detergent into compartment À Á Note To prevent foaming only use half the amoun...

Page 54: ...e water supply clogged 3 Disconnect the washing machine from the mains 4 Drain any residual water Page 38 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 37 Installing the transport braces 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holde...

Page 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 56: ...vice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG 11 ...

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