TroubleshootingNL
Malfunction
Cause and Troubleshooting
Door cannot be
opened.
▶
Wait for the temperature to drop.
▶
Water level is too high.
▶
Select a suitable program for draining.
Power cut.
▶
Open the door with the emergency release.
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶
Make sure that the drain pipe and the water
drain hose are not kinked or pinched.
Drain pump is clogged.
▶
"Cleaning the drain pump", page 37
is activated.
▶
Resume the program byCentrifugeorDrain
to press.
"Resume program at rinse hold", page 34
to choose and pressStart/Refill
at
Water drain hose is connected too high.
▶
Install the water drain hose at a maximum height of 1
meter.
Pump cover not assembled correctly.
▶
Assemble the pump cover correctly.
Detergent dosage is too high.
▶
Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶
Reduce the amount of detergent for the next wash
with an equal load.
Unauthorized extension mounted on the water drain
hose.
▶
Remove any unauthorized extensions from the
water drain hose.
"Connecting the device", page 16
Pump cover is not fully screwed in.
45