Troubleshooting
en
55
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting in-
formation before contacting Customer Service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manu-
facturer, the manufacturer's Customer Service or a similarly qualified person in
order to prevent any risk.
Error code / Fault display / Signal
Errors
Cause
Troubleshooting
The display goes out and
Start / Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a
The symbol lights up again.
"E:30 / -80"
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain hose
is caught or jammed.
▶
Ensure that the drain pipe and water
drain hose are not kinked or trapped.
Drain pump is blocked.
▶
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a max-
imum height of 1 metre.
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"E:10 / -00 / -10 / -20"
The pump for the intelligent
dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
"Cleaning the detergent drawer",
3.
If this indicator appears again, call
our after-sales service.
Note:
You can start the washing pro-
gramme if you deactivate the intelligent
dosing system and dose manually.
Summary of Contents for WM16XKH0EU
Page 54: ...en Cleaning and servicing 54 3 Connect the water inlet hose and check for leaks ...
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