Siemens WM16W649DN Instruction Manual And Installation Instruction Download Page 37

Page: 37 / 52

Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/Remedy

Water is leaking out.

■

Attach the drain hose correctly or replace it.

■

Tighten the screw connection of the drain hose.

The machine is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 34

■

Is the supply hose kinked or trapped?

The dispenser is empty

and fill level indicator is

not flashing.

■

Is the drawer cover/connector dirty? Clean the detergent drawer.

Page 31

■

Has the detergent drawer been pushed in correctly?

Page 26

The wrong detergent/

fabric softener has been

poured into the

dispenser(s).

Dispenser(s):

Empty and clean.

Page 31

Refill.

Page 26

Detergent/fabric softener

has congealed in the

dispensers.

Clean and refill the dispensers.

The door cannot be

opened.

■

The safety function is activated. Stop the programme?

Page 25

■

selected (Rinse Stop = no final spin)?

Page 25

■

Can the door only be opened by the emergency release?

Page 35

The programme will not

start.

■

Have you pressed the

button or selected

Ready in

time?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

■

flashes, the detergent drawer has not been pushed in completely. Push

the detergent drawer in correctly.

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 25

■

Clean the drain pump.

Page 33

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry is wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Less ironing

selected (depending on the model)?

Page 22

■

Is the selected speed too low?

The spin cycle runs

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

Summary of Contents for WM16W649DN

Page 1: ...Register your product online ens home com welcome siemens home com welcome HQ DVKLQJ PDFKLQH QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16W649DN ...

Page 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Page 3: ...se 22 Less ironing 22 1 Operating the appliance 22 Preparing the washing machine 22 Switching on the appliance selecting a programme 22 Placing laundry into the drum 23 Measure and add detergent and care products 23 Change the programme default settings 23 Select additional programme settings 24 Start the programme 24 Child lock 24 Adding laundry 24 Changing the programme 25 Cancel the programme 2...

Page 4: ... 45 Water inlet 45 Water outlet 46 Levelling 47 Electrical connection 48 Before washing for the first time 48 Transportation 49 8 Intended use I n t e n d e d u s e For private domestic use only The washing machine is suitable for washing machine washable fabrics and hand washable wool in detergent solution To be operated with cold mains water and standard detergents and care products which are su...

Page 5: ...ft the washing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not r...

Page 6: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 7: ...atures in the machine may deviate from this so that you get the optimum mix of energy saving and washing results Information on energy and water consumption Page 10 The displays provide information about the relative level of energy and water consumption in the selected programmes The more indicator lights light up the higher the programme s consumption This enables you to compare the consumption ...

Page 8: ...mme e g Cottons 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 9: ...e en 9 Getting to know the appliance G e t t i n g t o k n o w t h e a p p l i a n c e Washing machine 6 7 Detergent drawer Page 23 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 10: ...rogramme settings Page 21 speedPerfect G ecoPerfect Prewash Power rinse Less ironing æ H Changing the default programme settings Page 20 Temperature C Spin speed 0 Ready in time 5 P Child lock w 3 sec to prevent the set functions from being changed accidentally Press and hold the Ready in 5 and button at the same time for approx 3 seconds to activate this function Page 24 X Ü button for Starting a...

Page 11: ...ion e g kg 9 depending on the selected programme H Information on energy and water consumption Page 7 w Water consumption display Energy consumption display Further information Programme progress Prewash Washing Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Detergent drawer Ó lights up Detergent drawer has been pulled out Ó flashes When the programme ha...

Page 12: ...s separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 13 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soapy w...

Page 13: ...cs silk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and informa...

Page 14: ...eat resistant fabrics made of cotton or linen Notes In the ecoPerfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect G setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1...

Page 15: ...t è fabric softener è Wool Hand or machine washable fabrics that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Detergent f...

Page 16: ... the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergent designed for woollens or delicates 0 kg 80 90 C 1200 rpm Detergent fabric softener Super 15 Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž ...

Page 17: ...h the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 0 800 rpm ecoPerfect speedPerfect G Power rinse Detergent fabric softener Outd...

Page 18: ...t Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg Ž 60 C 0 1200 rpm ecoPerfect speedPerfect G Power rinse Detergent fabric softener Auto 40 Hard wearing fa...

Page 19: ... press the Ü button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Auto Intensive More intensive treatment of the laundry The degree of soiling and the type of fabric are automatically detected and the washing sequence and intelligent dosage are adjusted accordingly Max 6 kg ...

Page 20: ...l rinse You can select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately after the programme has ended To continue end the programme Page 25 The maximum speed that can be set depends on the model and programme that has been selected Ready in 5 Before starting the programme you can preselect the programme end Ready in time in hourly increments h ...

Page 21: ...arts You can find information on degrees of soiling on Page 13 i Dosi for fabric softener Dosage strengths Depending on what stage the programme is in you can change the settings for automatic detergent dosage Additional programme settings A d d i t i o n a l p r o g r a m m e s e t t i n g s An overview of all additional settings which can be selected depending on the programme can be found from ...

Page 22: ...machine must be correctly installed and connected From Page 42 1 Connect the mains plug 2 Turn on the tap 3 Open the door 4 Check that the drum is completely drained Drain if necessary Switching on the appliance selecting a programme Press the button The appliance is switched on The Cottons programme set at the factory is then always displayed You can use this programme or select a different progr...

Page 23: ...ng machine doses your detergent and fabric softener automatically in most programmes The intelligent dosage has been preset at the factory for all programmes in which it can be used You can use these default settings or change them Page 21 In addition to intelligent dosage cleaning aids e g stain remover can be added manually to compartment À Á if necessary Page 28 For programmes that cannot be us...

Page 24: ... from being inadvertently adjusted you can select the childproof lock as follows Child lock w 3 sec You can lock the washing machine to prevent the functions you have set from being changed inadvertently To do this activate the childproof lock To activate deactivate press and hold the Ready in and buttons at the same time for approx three seconds The w symbol is appears in the display panel w ligh...

Page 25: ...h are displayed for the selected programme Continue the programme by Pressing the Ü button or Changing the spin speed or setting the programme selector to Empty and then pressing the Ü button Programme end 0 and Ï appear in the display panel The Ü button indicator lamp is off Removing laundry switching off the appliance 1 Open the door and remove the laundry 2 Press the button The appliance is swi...

Page 26: ...ommends adding to the detergent drawer Do not mix different liquid detergents If changing your liquid detergent type manufacturer etc empty the dispenser completely and clean it Page 31 Do not use products containing solvents caustic agents or volatile substances e g bleach Do not mix detergent and fabric softener Do not use products that have expired or are highly congealed To prevent drying out ...

Page 27: ...er can be added manually to compartment À Á if necessary Page 28 Note The selection on off and the selected dosage strength for i Dos i and i Dos ô are saved for each programme until they are changed again even if the washing machine is switched off Topping up the detergent fabric softener If the indicator light for the selected intelligent dosage flashes this means that the amount of detergent or...

Page 28: ...al setting Note The settings are saved until they are changed again even if the machine is switched off Manual dosage For programmes that cannot be used with intelligent dosage or if you would prefer to dose manually in which case set intelligent dosage to off ö add detergent to compartment À Á Cleaning aids such as water softener bleach and stain remover can be added to this compartment in additi...

Page 29: ...elect deselect the appliance s automatic switch off function Page 7 Switch the drum care information signal on off depending on the model From Page 14 onwards You will need to activate the setting mode in order to change these settings Activating the setting mode 1 Press the button The appliance is switched on and the Cottons programme is shown at position 1 2 Press the Temperature button and at t...

Page 30: ...res even distribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 23 Page 37 AquaSensor depending on the model During the rinse cycle the AquaSensor checks the degree of turbidity turbidi...

Page 31: ...ogramme without laundry Add washing powder Descaling Descaling should not be necessary if the detergent is measured out correctly However if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 39 i Dos detergent draw and its housing 1 Emptying the dispensers The dispensers have emptying outl...

Page 32: ...ntains electrical components These may become damaged if they come into contact with water Do not clean the cover in the dishwasher and do not immerse it in water Protect the rear drawer connector against water detergent or fabric softener residue if necessary clean the outer surfaces with a soft damp cloth Dry before putting back in e Clean the drawer and the cover with a soft damp cloth or a han...

Page 33: ... in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Put the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into th...

Page 34: ... to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clean the filter on the rear of the appliance Remove the hose from the rear of the appliance Use pliers to remove the filter and then clean it 3 Connect the ...

Page 35: ... there is a risk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can ...

Page 36: ... drain pump is blocked Clean the drain pump Page 33 The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 33 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 39 w The childproof lock is activated deactivate it Page 24 o lights up Too much foam has been detected and an additional wash cycle has been activated Add les...

Page 37: ...an the door only be opened by the emergency release Page 35 The programme will not start Have you pressed the Ü button or selected Ready in time Is the door closed Is the w childproof lock activated Deactivate it If Ó flashes the detergent drawer has not been pushed in completely Push the detergent drawer in correctly The drum briefly jerks or judders after the programme has started Not a fault th...

Page 38: ...to compartment À Á not suitable for outdoor clothing sportswear or items stuffed with down Use less detergent in the next washing cycle Repeated intensive foaming Check your basic dosage and dosage strength settings If required use a different liquid detergent Detergent fabric softener drips off the seal and collects on the door or in the seal fold There is too much detergent fabric softener in th...

Page 39: ...door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P and Ï appear in the display panel when the cycle is paused The door is unlocked It is possible to add laundry If you cannot rectify a fault yourself af...

Page 40: ... 60 kWh 61 l 1 h Delicate Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Programme Approximate information on the residual moisture WM16 WM14 WM12 WM10 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicate Silk 30 30 30 30 Wool 45 45 45 45 The values may deviate from the indicated values depending on water pressure water hardness ...

Page 41: ...e 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when ready for use left on mode 0 43 W Standard programmes for Baumwolle Cottons in accordance with the EU directive no 1015 2010 Programme temperature button Load Approximate programme duration ü Cottons ú ü ecoPerfect 9 kg 4 _ h ü Cottons ú ü ecoPerfect 4 5 kg 4 h ü Cottons û ü ecoPerfect 4 5 kg 4 h Programmeset...

Page 42: ... dealers is required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing wash...

Page 43: ...o prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and leve...

Page 44: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 45: ...hing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise its strength is no longer guaranteed Only tig...

Page 46: ...res there is a risk of scalding if you come into contact with hot water e g when draining hot water into a washbasin Do not reach into the hot water Caution Water damage If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that it cannot slip out Caution Damage to the appli...

Page 47: ...Incorrect alignment may result in loud noises vibrations and machine movement 1 Loosen the lock nuts using a WAF17 spanner by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 The lock nuts on all four appliance feet...

Page 48: ... with the currently applicable regulations The mains plug can be accessed at all times The mains cable is not kinked squashed altered or cut through The mains cable does not come into contact with heat sources Before washing for the first time The washing machine was thoroughly tested before leaving the factory To remove any water that may be left over from the test run the first wash cycle withou...

Page 49: ...e water supply clogged 3 Disconnect the washing machine from the mains 4 Drain any residual water Page 33 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 31 Installing the transport braces 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holde...

Page 50: ...6 ...

Page 51: ...6 ...

Page 52: ... installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off the tap The tap only needs to b...

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