Troubleshooting
en
61
Fault
Cause and troubleshooting
The programme does
not start.
▶
"Deactivating the childproof lock", Page 44
/ is activated.
▶
Check whether / is activated.
→
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
→
"Cleaning the detergent drawer", Page 50
3.
If this indicator appears again, call our after-sales
service.
→
Note:
You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→
The door cannot
be opened.
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 43
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency release.
→
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Summary of Contents for WM14PIHDN
Page 20: ...en Familiarising yourself with your appliance 20 1 2 ...
Page 75: ......