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10

 Insert for liquid detergent 

model-dependent

     

Position the insert for dispensing liquid detergent:
– Remove the detergent drawer completely 

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page 10

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– Slide the insert forwards.
Do not use the insert (slide upwards):
– For gel detergents and washing powder
– For programmes with 

Prewash

 or the 

Finish in

 option

Care

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Machine housing, control panel

– Wipe with a soft, damp cloth.
– Remove detergent and cleaning agent residue immediately.
– Do not clean with a jet of water.

Cleaning the detergent drawer ...

... if it contains detergent or fabric softener residues.

1.

Pull out, press insert down, remove drawer completely.

2.

To remove the insert: press the insert upwards from below with your 
finger.

3.

Clean the detergent dispenser tray and insert with water and a brush and 
dry it.

4.

Fit the insert and engage (connect the cylinder to the guide pin).

5.

Push in the detergent drawer.

Leave the detergent drawer open so that any residual water can 
evaporate.

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Drum

Leave the washing machine door open so that the drum can dry out.
Rust stains - use chlorine-free cleaning agent, not steel wool.

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Descaling          

Ensure there is no laundry in the machine

This should not be necessary if the correct detergent dosage has been used. If it is necessary, 
however, proceed according to the descaling agent manufacturer's instructions. Suitable 
descalers can be obtained via our website or from our after-sales service (

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 page 13

).

Information on the display panel 

depending on model

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Close the washing machine door properly; laundry may be caught.

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Open the tap completely, supply hose kinked or trapped; Clean the filter 

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page 11

, water pressure too low.

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:

³µ

Detergent solution pump blocked; Clean the detergent solution pump 

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page 11.

Drainage hose/waste pipe blocked; Clean the drainage hose at the siphon 

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 page 11

.

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:

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Water in the base tub, appliance leaking. Call the after-sales service.

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:

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,

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Washing machine door cannot be locked. Open the washing machine door 
and close it with an audible "click"; switch the appliance off and on again; 
set the programme and make your settings; start the programme.

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Motor fault. Call the after-sales service.

Other displays

Switch off the appliance, wait for 5 seconds and switch it back on. If the 
display appears again, call the after-sales service 

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 page 13.

Risk of electric shock.

Disconnect the mains plug.

Risk of explosion. 

No solvents.

11

Information about blockages

Detergent solution pump

Turn the programme selector to 

Off

 and disconnect the mains plug.

1.

Open and remove the service flap.

2.

Take the drainage hose out of the retainer.
Remove the sealing cap, allow the detergent solution to flow out.
Push the sealing cap back on.

3.

Unscrew the pump cover carefully (residual water).

4.

Clean the interior, pump cover thread and pump housing (the impeller 
in the detergent solution pump must be able to rotate).

5.

Replace the pump cover and screw it on tightly. The handle points upright. 
Replace the drainage hose in the holder.

6.

Refit the service flap and close it.

To prevent unused detergent from flowing straight into the drain during the next wash: 
Pour 1 litre of water into compartment 

II

 and start the 

Empty

 programme.

Drainage hose at the siphon

Turn the programme selector to 

Off

 and disconnect the mains plug.

1.

Loosen the hose clamp, remove the drainage hose carefully (residual 
water).

2.

Clean the drainage hose and siphon connecting piece.

3.

Reattach the drainage hose and secure the connection with the hose 
clamp.

Filter in the water supply

Risk of electric shock 

Do not immerse the AquaStop safety device in water (it contains an electric valve).

Reduce the water pressure in the supply hose:

1.

Turn off the tap.

2.

Select any programme (except for Spin/Empty).

3.

Select

Start

. Let the programme run for approximately 40 seconds.

4.

Turn the programme selector to 

Off

. Disconnect the mains plug.

Clean the filter:

5.

Disconnect the hose from the tap.
Clean the filter with a small brush.

and/or

 for Standard and Aqua-Secure models:

Remove the hose from the rear of the appliance. 
Remove the filter with pliers and clean.

6.

Connect the hose and check for leaks.

Risk of scalding

Allow the detergent solution to cool down.

Turn off the tap.

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Summary of Contents for WM12P360GB

Page 1: ...ly until the required number of hours is displayed h hour Select Start It is not possible to make adjustments once the programme has started ʑ Spin speed rpm c Rinse Stop no final spin You can change the spin speed shown or select c Rinse Stop no final spin laundry remains in the water after the last rinse display panel The maximum selectable spin speed depends on the model and on which programme ...

Page 2: ...er sales service a page 13 Risk of electric shock Disconnect the mains plug Risk of explosion No solvents 11 Information about blockages Detergent solution pump Turn the programme selector to Off and disconnect the mains plug 1 Open and remove the service flap 2 Take the drainage hose out of the retainer Remove the sealing cap allow the detergent solution to flow out Push the sealing cap back on 3...

Page 3: ...nts and care products which are suitable for use in washing machines Do not leave children unattended near the washing machine The washing machine is not to be used by children or persons not familiar with the operating instructions Keep pets away from the washing machine Correct installation according to the separate Installation instructions Check the machine Never use a damaged machine Inform t...

Page 4: ...Washing machine door Additional functions option button and spin speed a Individual settings page 5 Select Start Washing End of programme when Start flashes and appears in the display panel Cancel the programme Programmes at high temperatures Cool laundry Select Rapid 15 Select Start Programmes at lower temperatures Select Spin or Empty Select Start Change the programme if you have selected the wr...

Page 5: ...repeatedly until the required number of hours is displayed h hour Select Start It is not possible to make adjustments once the programme has started ʑ Spin speed rpm c Rinse Stop no final spin You can change the spin speed shown or select c Rinse Stop no final spin laundry remains in the water after the last rinse display panel The maximum selectable spin speed depends on the model and on which pr...

Page 6: ...made of cotton linen synthetic fibres or blended fabrics Intensive Wash Prewash Less Ironing Extra Rinse Rinse Stop Mixed Fabrics 40 C Fabrics made of cotton or easy care fabrics Intensive Wash Prewash Less Ironing Extra Rinse Rinse Stop different types of laundry can be washed together Delicates Silk 30 C 2 kg For delicate washable fabrics e g made of silk satin synthetic fibres or blended fabric...

Page 7: ...gramme using maximum spin speed The values deviate from the indicated values depending on water pressure hardness and inlet temperature ambient temperature type amount and soiling of the laundry detergent used fluctuations in the power supply and selected additional functions 8 9 Important information Before washing for the first time Do not put any laundry in the machine Turn the tap on Pour into...

Page 8: ...e appliance off and on again set the programme and make your settings start the programme Motor fault Call the after sales service Other displays Switch off the appliance wait for 5 seconds and switch it back on If the display appears again call the after sales service a page 13 Risk of electric shock Disconnect the mains plug Risk of explosion No solvents 11 Information about blockages Detergent ...

Page 9: ...uit breakers or change the fuses If the fault occurs repeatedly call the after sales service ʑ Programme Status longer than usual Not a fault unbalanced load detection system is adjusting the imbalance by repeatedly redistributing the laundry Not a fault foam detection system active adds an additional rinse cycle 13 What to do if ʑ There are detergent residues on the laundry Occasionally phosphate...

Page 10: ...Instruction manual Washing machine Observe the safety instructions on page 8 Read these instructions and the separate Installation instructions before operating the washing machine en ...

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