Siemens WM10J170GC User Manual And Installation Instructions Download

Page: 43 / 52

Troubleshooting

Errors

Cause

Troubleshooting

The programme does not
start.

Press

Start / Reload

to start the

programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 32

Ready in

is activated.

▶

Check whether

Ready in

is activ-

ated.

→

"Buttons", Page 24

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start / Reload

to start the

programme.

The door cannot be opened. "– ––" is activated.

▶

Continue the programme by select-
ing

Spin

رصع

Drain

غيرفت

and

pressing

Start / Reload

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 31

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 31

Water level is too high.

▶

Start the

Drain

غيرفت

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 48

The water is not draining.

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump",

Page 35

"– ––" is activated.

▶

Continue the programme by select-
ing

Spin

رصع

Drain

غيرفت

and

pressing

Start / Reload

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 31

Summary of Contents for WM10J170GC

Page 1: ...e WM10J170GC en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...Preparing the laundry 26 Sorting laundry 27 Degrees of soiling 27 Care symbols on the care labels 27 Detergents and care products 28 Detergent recommendation 28 Detergent dosage 29 Basic operation 29 Switching on the appliance 29 Setting a programme 29 Adjusting the programme set tings 30 Loading laundry 30 Adding detergent and care product 30 Starting the programme 30 Adjusting the Ready in time ...

Page 3: ...s 42 Noise 45 Problem with results 46 Leakage 46 Odours 47 Emergency release 48 Transportation storage and disposal 48 Disposing of old appliance 48 Removing the appliance 49 Inserting the transit bolts 49 Using the appliance again 49 Customer Service 50 Product number E Nr and pro duction number FD 50 Consumption values 51 Technical specifications 51 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...ck Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cr...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...s the maximum value specified a pressure reducing valve must be installed between the drinking water connection and the hose set of the appliance Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have ...

Page 12: ...ry without prewash Washing with prewash increases the programme duration and in creases energy and water con sumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the continuous automatic load adjustment func tion optimally adjusts the water consumption and programme dur ation Energy saving mode If you do not use the appliance ...

Page 13: ...liance and frozen hoses may crack or split Do not install or operate this ap pliance anywhere that is liable to experience frost and or out doors The appliance underwent a func tion test before leaving the factory and may therefore contain resid ual water This residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requi...

Page 14: ...or the transit bolts with a WAF 13 wrench 1 2 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely ...

Page 15: ... hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 25 Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the wa ter outlet hose with an elbow Page 25 Connecting the appliance to the electricity supply Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Insert the mains plug of the app...

Page 16: ...rn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 17: ... of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 35 2 Door 3 Detergent drawer Page 18 4 Controls Page 18 5 Water outlet hose Page 15 6 Power cord Page 15 7 Transit bolts Page 13 ...

Page 18: ...er softener Bleach Stain remover 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 1 1 3 3 1 Programmes Page 21 2 Programme selector Page 29 3 Buttons Page 24 4 Display Page 19 ...

Page 19: ...n set and the remaining number of hours is displayed Buttons Page 24 7 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1000 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be started or ...

Page 20: ...etects unauthorised voltage drops Error code Fault display Signal Page 41 Note The programme is interrupted Voltage control system Flashes The automatic voltage control system detects unauthorised voltage drops Error code Fault display Signal Page 41 Note The programme duration is extended Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door i...

Page 21: ...from cotton linen or blended fabrics Energy saving programme Note To save energy the actual washing temperature may deviate from the set washing temperature The washing performance meets legal requirements 7 60 1000 Wash items made from cotton linen or synthetic or blended fabrics Note Suitable for normally soiled fabrics that can be washed at 40 C as per the care symbol or at 60 C as per the care...

Page 22: ... in a mesh laundry bag 2 30 800 Wool صوف Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 30 800 Rinse شطف Rinses and then spins the laundry and then drains the water 1000 Spin Drain تفريغر عصر Spins and drains the water If you only want to d...

Page 23: ...rpm 1 Spin Speed Rinse Hold Prewash Note To prevent excessive foaming remove air from laundry items by rolling them up before you wash them Super 15 سريع 15 Wash items made from cotton synthetic or blended fab rics Short programme for small items of lightly soiled laun dry 2 30 1000 1 The specified value is rounded ...

Page 24: ...ust the spin speed or deactivate the spin cycle If 0 is selected the water is drained and the spin cycle is deactivated at the end of the wash ing cycle The laundry stays wet inside the drum Spin Speed 1000 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is de activated The laundry remains in the water used for...

Page 25: ... standard water in let hose with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read...

Page 26: ...as marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of ...

Page 27: ...rt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols o...

Page 28: ...ubstances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information is intended to help you to choose the right detergent for your items Fabrics Detergent Programme Temperature Heat resistant white fabrics made from cotton or linen Standard detergent with op tical brighteners Cottons From cold up to 90 C ...

Page 29: ...m II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operat...

Page 30: ... Page 26 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry trapped in the door Close the door Adding detergent and care product Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely Requirement Find out the optimum dosage for detergent and care product Page 28 1 Pull out the ...

Page 31: ...ppliance safely 1 Press Start Reload The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status Display Page 19 2 Add or remove laundry 3 Close the door 4 Press Start Reload Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the safety informa tion Page 4 to ensure that you use the applian...

Page 32: ...ing the controls Activating the childproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 s...

Page 33: ...your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the audible signal emitted when selecting the buttons Changing the basic settings 1 Set the programme selector to po sition 1 ...

Page 34: ...loth The appliance parts remain clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lo...

Page 35: ... e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Turn of...

Page 36: ...mperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely ...

Page 37: ...enance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Drain تفريغ pro gramme after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the Drain تفريغ programme Cleaning the water outlet hose at the siphon If the water outlet hos...

Page 38: ...is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse شطف Spin عصر or Drain تفريغ 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely R...

Page 39: ...safety informa tion Page 4 to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 38 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 40: ...en Cleaning and servicing 40 2 1 ...

Page 41: ...Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 35 The water outlet hose is con nected too high Install the water outlet hose a...

Page 42: ...tart the Drain تفريغ programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme flashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 50 Malfunctions Errors Cause Troubleshooting The appli...

Page 43: ...amme when the programme status is Rinse Hold Page 31 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 31 Water level is too high Start the Drain تفريغ programme Power failure Open the door using the emergency release Emergency release Page 48 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outle...

Page 44: ... better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small ite...

Page 45: ...es not turn water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Noise Errors Cause Troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pu...

Page 46: ...sh cycle set a higher spin speed The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Detergent residue on the damp washing Detergents may contain wa ter insolu...

Page 47: ...ose Water outlet hose is not con nected correctly Connect the water outlet hose cor rectly Water outlet connection types Page 15 Odours Errors Cause Troubleshooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 34 ...

Page 48: ...s Disposing of old appliance Valuable raw materials can be re claimed by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock...

Page 49: ... bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 Remove the four cover caps If necessary use a screwdriver to remove the cover caps Keep the cover caps 2 Insert the four sleeves 3 Insert all screws into the four transit bolts and tighten slightly 4 Insert the power cord into the holder and tighten all four screws for the transit bolts with a WAF 13 ...

Page 50: ...rised by us for that purpose or if our appliances have been fitted with spare supplementary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the...

Page 51: ...4 0 78 62 2 1 2 Quick Mix سريع متنوع 40 4 0 60 44 1 Delicates Silk حساس حرير 30 2 0 21 35 3 4 Wool صوف 30 2 0 20 41 3 4 1 Values in accordance with the applicable version of IEC60456 Technical specifications Technical specifications Facts and figures for your appliance can be found here Appliance height 850 mm Appliance width 600 mm Appliance depth 590 mm Weight 70 kg1 Maximum load capa city 7 kg ...

Page 52: ... 9001463519 9001463519 991001 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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