Siemens WG44G2AXES User Manual And Installation Instructions Download

Page: 50 / 60

Troubleshooting

Fault

Cause and troubleshooting

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

Note:

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

▶

Start the programme.

Detergent residue on
the damp washing.

Detergents may contain water-insoluble substances
that deposit on the laundry.

▶

Start the

⁠ programme.

Unsuitable detergent added to the dispenser of the in-
telligent dosing system.

Check whether the detergent used is suitable.
→

"Detergents and care products", Page 30

Drain the dispenser.
→

"Cleaning the detergent drawer", Page 36

Clean the dispenser.

Refill the dispenser.
→

"Filling the dispensers", Page 33

Basic dosage is not correctly adjusted.

▶

If intelligent dosing is activated, reduce the basic
dosage →

Page 34

Detergent residue on
the dry laundry.

Detergents may contain water-insoluble substances
that deposit on the laundry.

▶

Brush out the laundry after washing and drying.

Unsuitable detergent added to the dispenser of the in-
telligent dosing system.

Check whether the detergent used is suitable.
→

"Detergents and care products", Page 30

Drain the dispenser.
→

"Cleaning the detergent drawer", Page 36

Clean the dispenser.

Refill the dispenser.
→

"Filling the dispensers", Page 33

Basic dosage is not correctly adjusted.

▶

If intelligent dosing is activated, reduce the basic
dosage →

Page 34

Insufficient cleaning.

Basic dosage not adjusted.

▶

If intelligent dosing is activated, adjust the basic
dosage →

Page 34

Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.

Check whether the detergent used is suitable.
→

"Detergents and care products", Page 30

Summary of Contents for WG44G2AXES

Page 1: ...e WG44G2AXES en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...he electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Detergents and care products 30 13 Basic operation 30 13 1 Switching on the applia...

Page 3: ...g 36 17 1 Cleaning the drum 36 17 2 Cleaning the detergent drawer 36 17 3 Cleaning the drain pump 38 18 Troubleshooting 41 18 1 Emergency release 52 19 Transportation storage and disposal 52 19 1 Removing the appliance 52 19 2 Inserting the transit bolts 52 19 3 Using the appliance again 52 19 4 Disposing of old appliance 53 20 Customer Service 53 20 1 Product number E Nr and production number FD ...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Page 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Page 7: ...age 53 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier ...

Page 12: ...iance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 29 Note The appliance has been tested at the factory to check it is...

Page 13: ...n joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Rem...

Page 14: ...inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the wat...

Page 15: ...e clamp Sink Fix and secure the water outlet hose with an el bow Page 29 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 29 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 ...

Page 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 56 2 Check the mains plug is inserted pro...

Page 17: ...rts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 14 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 ...

Page 18: ...nt 2 Dispenser for fabric softener 3 Dispenser for detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 30 3 Display Page 20 4 Buttons Page 23 ...

Page 19: ... of water into the manual dosing compartment 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press inicio pausa carga Start Reload Pause to start the pro gramme a The display shows th...

Page 20: ... 1 Ready in time Buttons Page 23 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star t...

Page 21: ...pe is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the limp tam bor programme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 36 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Fla...

Page 22: ...age Page 34 Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully E 35 10 1 Error Error code error display signal 1 Example ...

Page 23: ...vate Deactivate Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx three seconds to set the basic dosage Intelligent dosing system Page 33 termin Ready In Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has s...

Page 24: ... pensed automatically for the prewash and the main wash If the intelligent dosing system is de activated place the detergent for the prewash directly in the drum menos Less Ironing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs t...

Page 25: ...ormance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in thi...

Page 26: ...s suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm higiene Hygiene Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferer...

Page 27: ...d is 1400 rpm 6 0 prendas os curas roupa escura Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 limp tambor Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If ...

Page 28: ...len ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 varioSpeed activated 2 Washing not possible ...

Page 29: ...he QR code in the table of contents or on www siemens home bsh group com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed...

Page 30: ...e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 33 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 13 1 Switc...

Page 31: ...ergent Detergent drawer Page 18 3 If required add the care product 4 Push in the detergent drawer 13 6 Starting the programme Requirement A programme has been set Setting a programme Page 30 Press inicio pausa carga a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in ti...

Page 32: ...amme for draining the water Programmes Page 25 2 Press inicio pausa carga 13 11 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 13 12 Switching off the appli ance 1 Turn the programme selector to 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your...

Page 33: ...elligent dosing sys tem once the programme has ended Buttons Page 23 Requirements The laundry is prepared Preparing the laundry Page 29 The laundry is sorted The laundry is placed in the appli ance Loading laundry Page 31 The programme is set Setting a programme Page 30 The intelligent dosing system is ac tivated Display Page 21 Display Page 21 1 Fill the dispensers Page 33 To replace the contents...

Page 34: ...mover water softener or bleach into the compartment for manual dosing Adding detergent and care product Page 31 6 Push in the detergent drawer 7 Adjust the basic dosage Page 34 15 3 Basic dosage The basic dosage depends on the manufacturer s instructions for the de tergent the water hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a st...

Page 35: ...nd signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning reminder 4 On OFF Activate or deactivate the re minder to clean the drum Programme counter 5 421 Display the number of finished programmes 1 Exam...

Page 36: ...er atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the limp tambor programme without laundry and using all pur pose washing powder 17 2 Cleaning the detergent d...

Page 37: ...r 4 Remove the pump unit 5 Unclip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Page 38: ...p Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Page 39: ...ain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 38 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of tw...

Page 40: ...al position 6 Insert and close the service flap 2 1 Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the programme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Select a suitable programme for draining Programmes P...

Page 41: ...ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 38 The water outlet hose is connected too high Install the water outlet hose...

Page 42: ... Customer Service Page 53 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Buttons Page 23 E 60 2B The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distrib...

Page 43: ...ge 53 The detergent drawer has not been pushed in fully Push in the detergent drawer until the symbol goes out The pump unit is not inserted 1 Insert the pump unit into the detergent drawer Cleaning the detergent drawer Page 36 2 Push in the detergent drawer until the symbol goes out lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 32 Water...

Page 44: ...has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed inicio pausa carga Press inicio pausa carga Door is not closed 1 Close the door 2 Press inicio pausa carga to start the programme Childproof lock is activated Deactivating the childproof lock Pa...

Page 45: ...h Select a suitable programme for draining Programmes Page 25 Power failure Open the door using the emergency release Emergency release Page 52 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is ...

Page 46: ...is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different si...

Page 47: ...ts Page 13 Drum rotates water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed wi...

Page 48: ... cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Longer whirring noise before the s...

Page 49: ...too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the programme menos is activated Select the programmes that are suitable for the type of fabric Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are ...

Page 50: ...correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 34 Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Unsuitable detergent added to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care product...

Page 51: ... Page 33 Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water ...

Page 52: ...e Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 38 6 Detach the hoses 7 Empty the dispensers 19 2 Inserting the transit bolts Secu...

Page 53: ...roughout the EU 20 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 54: ...must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fitt...

Page 55: ... 75 0 38 1351 50 00 eco 40 602 4 5 2 54 0 370 40 0 27 1351 49 00 eco 40 602 2 5 2 22 0 180 30 0 23 1351 52 00 algodón al godão 20 C 9 0 3 44 0 400 98 0 23 1400 50 00 algodón al godão 40 C 9 0 3 44 1 290 98 0 44 1400 50 00 algodón al godão 60 C 9 0 3 44 1 750 98 0 60 1400 50 00 algodón al godão 40 C prelav 9 0 4 14 1 330 110 0 44 1400 50 00 sintéti cos 40 C 4 0 2 37 0 800 61 0 44 1200 30 00 mix 40 ...

Page 56: ...et hose 150 cm Length of the power cord 160 cm This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instru...

Page 57: ......

Page 58: ......

Page 59: ......

Page 60: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

Search results

Summary of Contents for WG44G2AXES

Reviews:

Related manuals for WG44G2AXES

Brands by name

Popular brands

Siemens WG44G2AXES, User Manual And Installation Instructions

Search results

Summary of Contents for WG44G2AXES

Reviews:

Related manuals for WG44G2AXES

Brands by name

Popular brands