Maintenance
SPDs require minimal maintenance. Periodic inspection of
diagnostic indicators is recommended to ensure proper operation.
Troubleshooting & Service
Please contact us for any service related issues.
Quality SPDs withstand severe duty and attempt to protect the
load until failure. There are electrical anomalies that SPDs cannot
protect against. These are generally Sustained Overvoltages
also known as Temporary Overvoltages (TOVs). In this context,
Sustained Overvoltages may be only a few cycles. Failed SPDs
tend to be symptoms, not root causes. A failed SPD is usually a
sign of other problems within the electrical distribution system.
As a generalization, the single largest cause of SPD failures is
reference to ground issues. If the SPD shows problems on startup,
there is reasonable chance of bonding/grounding/misapplication
issue. This permanently damages the unit. If not corrected, it will
happen again.
Warranty and Customer Service
Limited Warranty
Siemens warrants its AC Panel protection products against defective
workmanship and materials for 10 years. Liability is limited to the
repair or replacement of the defective product at Siemens’ option.
A Return Material Authorization number (RA#) must be given by
the company prior to the return of any product. Returned products
must be sent to the factory with the transportation charges prepaid.
In addition, the company also warranties unlimited replacement
of modular and component parts within the warranty period
previously described.
The company specifically disclaims all other warranties, expressed
or implied. Additionally, the company is not be responsible for
incidental or consequential damages resulting from any defect
in any product or component thereof.
The sales contract contains the entire obligation of Siemens. This
instruction manual shall not become part of or modify any prior
existing agreement, commitment or relationship.
Technical Support
1.888.333.3545
Prior to calling Siemens TPS3 Technical Support for assistance or
ordering parts, please have the following information available:
TPS3 model number: ________________________________
Manufacture date: _________________________________
Date of Purchase: ___________________________________
Your order number: _______________________________
Return Shipment Address:
Siemens - Attn: RA #___________
14550 58th Street North
Clearwater, FL 33760
Clearwater, FL 33760
Hazardous voltage.
Will cause death or serious injury.
Keep Out.
Qualified personnel only.
Disconnect and lock off all power before
working on this equipment.
V
DANGER
CONDUCTING DIELECTRIC AND/OR
HI-POTENTIAL TESTING WILL CAUSE
INTERNAL DAMAGE TO TPS3 UNIT.
Do not perform dielectric or high potential
tests with the TPS3 unit installed.
NOTICE
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