Siemens SN53HS60AE Instructions Manual Download Page 56

Page: 56 / 64

NLTroubleshooting

Malfunction

Cause

To fix an issue

Device cannot be

switched on or operated.

Connect the device to the

mains.

Turn on the device.

The device does not start.

Fuse of the house

installation is not OK.

▶

Check the fuse of the house

installation.

Power cord is not

connected.

Check if the socket is

working.

Check whether the connecting cable is

properly connected to the mains
socket and to the rear of the
appliance.

Appliance door is not
completely closed.

▶

Close the appliance door.

Program starts
automatically.

The program has not

ended.

▶

"Cancel program",

page 35

Device hangs in a

program or shuts down.

Appliance door is not
completely closed.

▶

Close the appliance door.

Power and/or water supply
is interrupted.

1. Check the power supply.

Check the water supply.

The upper basket presses against
the inner door and prevents the
appliance door from closing
properly.

▶

Check whether the rear wall

of the device is pressed in by

a socket or non-

disassembled hose holder.

▶

Arrange the crockery in such a way
that no crockery parts protrude over
the crockery basket and prevent the
appliance door from closing properly.

Mechanical damage

Malfunction

Cause

To fix an issue

Appliance door cannot

be closed.

The door lock has

tripped.

▶

Close the appliance door with more
force.

Door blocked due to an
installation error.

▶

Check whether the device has been
installed correctly.

The appliance door, door panel

or attachments must not hit

adjacent cupboards and the

worktop when closing.

Summary of Contents for SN53HS60AE

Page 1: ...tructions Register your product on exclusive services and off siemens home bsh group c My Siemens and discover er to welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...nt 28 Set up and connection 14 Scope of delivery 14 Switch off rinse system 29 Detergent 29 Suitable detergents 29 Unsuitable dishwashing detergent 30 Setting up and connecting the device 14 Waste water connection 14 Drinking water connection 15 Electrical connection 15 Notes on detergents 31 Filling detergent 31 Getting to know your device 16 Device 16 Controls 17 Crockery 32 Damage to glass and ...

Page 3: ...40 Software update 40 Personal data protection windows 40 Declaration of Conformity 41 Cleaning and maintenance 41 Cleaning the rinse aid dispenser 41 Detergent 41 Device maintenance tips 41 Machine cleaning 42 Sieving System 43 Cleaning Spray Arms 44 Troubleshooting 45 Error code error indication signal 45 Washing Result 47 Home Connect problem 54 Indications on the display 55 Malfunctions 55 Mec...

Page 4: ...ase of transport damage Destination of the device To use the device safely and correctly please observe the instructions for intended use Only use the device according to this manual to wash dishes for domestic use and in enclosed spaces within the sly environment to an altitude of 4000 m above sea level Restriction of the users Prevent risks for children and vulnerable persons This appliance can ...

Page 5: ...ordance with the information on the type plate Only connect the device to a mains supply with alternating current via a properly installed earthing socket The protective earth system of the electrical house installation must be installed in accordance with the electrical engineering regulations Never power the device via an external switching device e g a time switch or remote control When the dev...

Page 6: ...power cord is too short contact customer service Only use adapters approved by the manufacturer WARNING Risk of injury The hinges move when opening and closing the appliance door and can cause injuries If underfloor or built in appliances are not located in a niche and a side wall is therefore accessible the side hinge area must be covered The covers are available from specialist dealers or from o...

Page 7: ...vents in the washing area of the appliance Highly corrosive alkaline or strongly acidic cleaning agents parts in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents especially those for professional or industrial use in combination with aluminum objects e g grease filters from extractor...

Page 8: ...aded crockery baskets can lead to the appliance tipping over Never overload the crockery baskets on free standing appliances WARNING Danger of electric shock Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance Damaged power cord insulati...

Page 9: ... the fuse box and close the tap Please contact customer service Page 60 Only qualified personnel may carry out repairs on the device Improper repairs are dangerous Only qualified personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufa...

Page 10: ...er closes WARNING Danger of crushing Children can become trapped between the appliance door and the cabinet doors below with appliances built high Watch out for children when opening and closing the appliance door WARNING Risk of corrosion Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appl...

Page 11: ...SafetyNL WARNING Choking hazard Children can lock themselves in the appliance and suffocate If present use the child lock Never allow children to play with or operate the appliance 11 ...

Page 12: ...er installation of the device may cause damage If the dishwasher is installed below or above other household appliances the information on installation in conjunction with the dishwasher in the installation instructions for the respective household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check ...

Page 13: ... you only need to wash a few dishes you can use the Half load option 1 The program is adapted to the smaller load and the consumption values are reduced Additional functions page 21 m m environmental protection and savings environmental protection and Aquasensor savings The aquasensor is an optical measuring device photocell with which the turbidity of the washing water is measured Water can be sa...

Page 14: ...ter stains disappear after the first wash cycle Pay attention to a firm position 6 Install the waste water connection Page 14 7 Install the drinking water connection Page 15 The delivery consists of Dishwasher Instructions Assembly instructions Guarantee mounting material Steam protection plate Power cord Quick guide 8 Connect the device to the power Waste water connection Connect the appliance to...

Page 15: ...at the drinking water connection is not kinked crushed or entangled Electrical connection Connect the device to the mains Connecting the appliance electrically Clues Take the safety rules Page 5heed Only connect the device on an AC voltage of 220 240 V and 50 Hz or 60 Hz Please note that the wa The protection system only works when the device is supplied with power 1 Connect the appliance plug of ...

Page 16: ... know your device Learn more about the components of your device Device Here you will find an overview of the components of your device 7 8 6 9 5 4 10 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 60 You need this data for the service Page 60 1Depending on the device version 16 ...

Page 17: ... detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 Upper crockery basket Etagère1 Upper spray arm Upper crockery basket Page 21 Etagère Page 23 8 9 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 44 10 Sieving System cutlery basket Rinse aid reservoir Sieve sys...

Page 18: ...N indication Water supply indication Refill softening salt indicator Program keys and additional functions Home Connect Page 38 Water supply indication water softening Page 25 5 6 7 Programs Page 19 Additional Features Page 21 8 Start button please Start program Page 35 9 ts aif you c for seconds the open the basic settings a 3 10 Remo at Start remote s Page 39 Page 34 m Page 28 carrots tart 11 Ch...

Page 19: ...gree of pollution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 69 C To dry All Additional functions page 21 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried up in the household to remove usual food residues Sensor optimized Becomes dependent on the degree of con...

Page 20: ...s button at the factory Pre rinsing is suitable for all types of crockery The dishes are pre cleaned by cold rinse can you make a combi Notes for test institutes Test institutes receive instructions for comparison tests e g according to EN60436 These are the conditions for conducting the tests not the results or consumption values Inquiry by email to dishwasher test appliances com You will need th...

Page 21: ...ustable additional functions Depending on the configuration various additional functions are provided on the control panel of the device Additional function Usage The duration depends on Decreased by 15 to 75 of the washing program The additional function can before the programs tart or at any time during the program progress are activated springed The water and energy consumption are high YOU YOU...

Page 22: ...ockery basket from falling down jerkily Make sure that the upper basket is level on both sides 5 Push in the upper crockery basket 3 Press the levers on the left and right on the outside of the basket inwards Lower crockery basket Place pans and plates in the lower basket The crockery basket can lower slightly a 4 Lower or raise the dish basket evenly to the desired position Cutlery basket heights...

Page 23: ...tlery basket Always place the cutlery unsorted with the points downwards in the cutlery basket If you do not need the etagère you can fold it up Foldable plate supports Use the folding plate supports to safely store crockery such as plates For better storage of pans dishes and glasses you can fold the folding plate supports 1 1Depending on the device version 23 ...

Page 24: ... audibly 1 Push the lever forward and fold over the folding plate supports knife rack Use the rack for knives and long pieces of cutlery 1 2 Cutlery basket heights Adjust the cutlery baskets to the desired height Appliance height 81 5 cm with cutlery basket position 1 max ø 2 max ø 3 max ø upper basket 22 cm 24 5 cm 27 cm lower basket 31 cm 27 5 cm 25 cm 1afhan corpse of the device version 24 ...

Page 25: ...n the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening salt To prevent damage to the device water with a hardness of more than 7 dH must be softened hardening system Condition The device is set up and connected Page 14 1 Fill with softening salt Page 26 2 Fill with rinse aid Page 28 Overview o...

Page 26: ...water hardness and the desired setting value Overview of the water hardness settings page 25 2 Press 3 Approx 3 seconds on to access the basic settings Busy 1 Open the lid of the softening salt reservoir and remove it aThe display shows Hxx aThe display shows 2 When using for the first time fill the reservoir completely with water reflected to give 3 NoteOnly use dishwasher softening salt Do not u...

Page 27: ... consumption values of for example water and electricity If the refilling salt indicator bothers you for example if you use a combined dishwasher detergent with a salt component you can switch off the indicator Note To avoid damage to the appliance only switch off the water softening in the following cases The water hardness is maximum times 21 dH and you use a combined dishwasher detergent with s...

Page 28: ... use rinse aid for household dishwashers 4 Close the lid of the rinse aid reservoir aThe lid audibly clicks into place Set the rinse aid amount Filling rinse aid If the rinse aid refill indicator lights up add rinse aid Only use rinse aid for household dishwashers If streaks or water spots remain on the dishes adjust the amount of rinse aid 1 Press 1 Press and lift the tab on the lid of the rinse ...

Page 29: ... eg tea or ketchup Switch off rinse system If the rinse aid refill indicator bothers you e g if you use a combined dishwasher detergent with a rinse aid component you can switch off the rinse system Tip The function of the rinse aid is limited in combination detergents You usually get better results by using rinse aid 1 Press 2 Approx 3 seconds on to access the basic settings Busy NoteFollow the m...

Page 30: ... a water hardness of 14 dH If you use combination detergents liquid dishwashing laundry detergent Liquid dishwashing detergents work faster and are used with shortened programmes Page 19 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the foll...

Page 31: ...lly 21 dH without the addition of softening salt For optimum washing and drying results we recommend using softening salt from a water hardness of 14 dH Touch detergents with an in water soluble protective packaging only with dry hands and only place in a dry detergent dispenser to prevent the packaging from sticking Even if the gloss top up rinse aid and the refill softener salt indicator washing...

Page 32: ...ing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance Glass and crockery are not dishwasher safe steadfast...

Page 33: ...ishes under running water Sorting out crockery Arrange the dishes correctly to achieve optimum washing results and to avoid damage to the dishes and the appliance 2 Load the crockery and observe the following Place heavily soiled crockery such as pans in the lower basket Due to the stronger spray jet you get a better washing result Place dishes in the appliance in a safe and stable position to pre...

Page 34: ...m is set and the program button flashes aThe remaining program run time appears on the display 1 To avoid water drops falling on the dishes unload the dishes from bottom to top Set additional function You can set additional functions in addition to the selected washing programme 2 Check the rinse aid reservoir and accessories for contamination and clean if necessary Cleaning and care page 41 NoteT...

Page 35: ...u to come into contact with the partially dissolved tab You can view the current program borrow change by aborting the program Cancel program page 35 To save energy it is appliance switches off automatically 1 minute after program end If you open the door immediately after the program has ended the appliance will switch off after 4 seconds 1 Press aThe program is saved and the device turns off 2 P...

Page 36: ...NLThe Ministry in essence Tip If you press is pressed the current program is interrupted When you switch on the appliance the program will continue automatically 36 ...

Page 37: ... When rinsing the temperature is increased which results in better drying results As a result the running time may increase slightly NoteNot suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A001 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if the hot water is prepared in an energy efficient manner and i...

Page 38: ...device is network capable Connect your appliance to a mobile terminal device to be able to operate functions via the Home Connect app The Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of the Home Connect services in your country Information on this can be found at www home connect com In order to use Home Connect ...

Page 39: ...afety Page 4 1 Scan the QR code using the Home Connect app Quick start with Home Connect Connect the device quickly and easily to a mobile end device 2 Follow the instructions of the Home Connect app Install app 1 Install the Home Connect app on your mobile terminal device Home Connect settings Adapt Home Connect to your needs You will find the Home Connect settings in the basic settings of your a...

Page 40: ...ys and the MAC address of the built in Wi Fi communication module Wi Fi Security Certificate communication module for information security of the connection The current software and hardware version of your home appliance Status of any previous reset to factory settings impressions When you open the appliance door the function is automatically deactivated aButton is lit Tip To deactivate the funct...

Page 41: ...ance cleaning and maintenance 4 Start the program without dishes Page 35 R R endingand maintenance clean and maintain your device carefully to make sure it works well for a long time Detergent Only use suitable cleaning agents to clean the device Safe use Page 12 Cleaning the rinse aid container WARNING Health hazard The use of chlorinated cleaning agents can lead to health damage Never use chlori...

Page 42: ...m Fat and Lime Detergent Placement Liquid machine care product or powdered machine descaler Interior of the appliance e g bottle hung in the cutlery basket or powder in the interior 2 Food scraps and deposits Machine cleaner Detergent dispenser For optimum cleaning performance the program doses the cleaners separately from each other in the respective cleaning phase This requires the correct place...

Page 43: ... 1 1 microsieve fine sieve coarse sieve 1 Remove coarse soiling in the interior with a damp cloth 2 2 Clean the seven 3 3 Place the machine care product in the interior of the machine Cleaning sieves Contaminants from the wash water can clog the sieves Only use machine care products specially designed for dishwashers 1 Check the sieves for food residues after each wash 4 Pour the machine cleaner i...

Page 44: ...pray arm upwards 5 Clean the sieve elements under running water Carefully clean the dirt edge between the coarse and fine sieve 6 Assemble the screening system Check that the coarse sieve locking cams are engaged 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 7 Insert the sieve system into the device and turn the coarse sieve clockwise Check ...

Page 45: ...g element 1 Descale the appliance 2 Use the appliance with the water softener E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 60 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 60 E 34 00 lights up alternately Water flows continuously into the device 1 Close the tap 2 C...

Page 46: ...ernately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the siphon and open it if necessary Drain pump cover is loose Make the cover of the drain pump Page 58well fixed E 61 02 lights up alternately Drain pump is blocked Clean the drain pump Cleaning the drain pump page ...

Page 47: ...act the service department Page 60and state the error code Washing result Malfunction Crockery is not dry Cause To fix an issue No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 28Bee 2 Set the amount of rinse aid Setting the rinse aid amount Page 28 The program or program option has no drying phase or a drying phase that is too short Select a program with drying ...

Page 48: ...e Use a quality rinse aid Eco products may have a limited effect Plastic dishes are not dry No mistake Due to a lower heat storage capacity dries plastic worse No solution available Cutlery is not dry Cutlery is not properly placed in the cutlery basket or drawer Drops may form at the touch points of the cutlery 1 If possible arrange the cutlery separately from each other Page 33 2 Avoid touch poi...

Page 49: ...3 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieving System page 43 2 Secure the seven Washing program too weak chosen Select a more powerful rinse programme Programs Page 19 Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not...

Page 50: ... 19or use dishwasher powder Page 29 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 29 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water spots are visible after drying Choose a more powerful program Programs Page 19 Arrange the crockery at an a...

Page 51: ...nt bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent is dosed too low Increase the detergent dosage or change dishwasher detergent Page 29 Washing program too weak chosen Select a more powerful rinse programme Programs Page 19 Tea ...

Page 52: ... especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 26 3 If you use combination detergents tabs activate the water softener Follow the directions for the detergents Notes on detergents Page 31 Plastic parts inside the appliance are discolored Plastic parts in...

Page 53: ...y has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher safe but dishwasher safe only Use dishwasher safe glasses Glasses are suitable for cleaning in a dishwasher but long term wear and changes must be ...

Page 54: ... dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 28 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Malfunction Cause To fix an issue Home network is not being ...

Page 55: ...e amount of rinse aid Display flashes Appliance door is not completely closed Close the appliance door Arrange the crockery in such a way that no crockery parts protrude over the crockery basket and prevent the appliance door from closing properly Malfunctions Malfunction Cause To fix an issue Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogg...

Page 56: ...completely closed Close the appliance door Power and or water supply is interrupted 1 Check the power supply 2 Check the water supply The upper basket presses against the inner door and prevents the appliance door from closing properly Check whether the rear wall of the device is pressed in by a socket or non disassembled hose holder Arrange the crockery in such a way that no crockery parts protru...

Page 57: ... installation No device error present Operation of the device is not adversely affected The problem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more di...

Page 58: ... Remove the strainer system 4 Scoop out the existing water t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal If necessary use a sponge for this 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance from the mains 2 Turn off t...

Page 59: ...t residual water from entering the control unit and damaging the unit only transport the unit in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 34 This appliance is labeled in accordance with the European directive 2012 19 EU...

Page 60: ... if repairs or interventions are carried out by persons not authorized by us or if our devices are provided with replacement parts additional parts or accessories that are not original parts and as a result a defect is caused Original replacement parts that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period ...

Page 61: ...ration of the non disarmed state 0 min Time after which the machine is networked unions goes standby brought 10 min Complies with current regulations EU on energy labels and ecologically de veloped cast at the time of marketing Additional functions and settings may power consumption and the time data increased gene t t technical data technical data water pressure min 0 05 MPa 0 5 bar max 1 MPa 10 ...

Page 62: ...p Profile Legal information License information You can also download the license information from the product website Please search the product website for your device model and its documentation Alternatively you can also request the corresponding information at ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich The source code will be made available to you upon request S...

Page 63: ......

Page 64: ... Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under trademark license from Siemens AG 9001466340 9001466340 NL 000506 650 V1 ...

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