Maintenance and service
7.5 Return procedures
SITRANS F C MC2
Operating Instructions, 10/2009, A5E02154544-02
29
7.5
Return procedures
Enclose the delivery note, the cover note for return delivery together with the declaration of
decontamination form outside of the packing in a well fastened clear document pouch.
Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Return delivery form (
http://support.automation.siemens.com/WW/view/en/16604370
)
– kind (ordering number)
– amount of devices or spare parts returned
– reason for the return
● Declaration of Decontamination
Decontamination declaration
(
http://pia.khe.siemens.com/efiles/feldg/files/Service/declaration_of_decontamination_en.
)
With this declaration you certify "that the returned products/spare parts have been
carefully cleaned and are free from any residues."
If the device has been operated together with toxic, caustic, flammable or water-
endangering products, you are requested to clean by rinsing or neutralizing, that all
cavities are free from such dangerous substances. Afterwards check and ensure the
cleaning.
We will not service a device or spare parts unless the declaration of decontamination
confirms proper decontamination of the devices or spare part. Shipments without a
declaration of decontamination will be cleaned professionally at your expense before
further proceeding.
You can find the forms on the Internet and also on the CD delivered with the device.